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I am an experienced professional with a strong background in account management, international operations, digital marketing, and project management. Over the years, I have developed expertise in managing e-commerce platforms, digital communications, client relationship management, and strategic marketing initiatives. I am tech-savvy and fluent in multiple languages, combining my skills in business management and digital tools to deliver outstanding results. My proactive and analytical approach supports my ambition to grow continuously and contribute effectively in dynamic environments.…I am an experienced professional with a strong background in account management, international operations, digital marketing, and project management. Over the years, I have developed expertise in managing e-commerce platforms, digital communications, client relationship management, and strategic marketing initiatives. I am tech-savvy and fluent in multiple languages, combining my skills in business management and digital tools to deliver outstanding results. My proactive and analytical approach supports my ambition to grow continuously and contribute effectively in dynamic environments.

Joao Carlos Ferreira

Marketing Strategist, Digital Marketer, Project Manager

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I am an experienced professional with a strong background in account management, international operations, digital marketing, and project management. Over the years, I have developed expertise in managing e-commerce platforms, digital communications, client relationship management, and strategic marketing initiatives. I am tech-savvy and fluent in multiple languages, combining my skills in business management and digital tools to deliver outstanding results. My proactive and analytical approach supports my ambition to grow continuously and contribute effectively in dynamic environments.…I am an experienced professional with a strong background in account management, international operations, digital marketing, and project management. Over the years, I have developed expertise in managing e-commerce platforms, digital communications, client relationship management, and strategic marketing initiatives. I am tech-savvy and fluent in multiple languages, combining my skills in business management and digital tools to deliver outstanding results. My proactive and analytical approach supports my ambition to grow continuously and contribute effectively in dynamic environments.

Available to hire

I am an experienced professional with a strong background in account management, international operations, digital marketing, and project management. Over the years, I have developed expertise in managing e-commerce platforms, digital communications, client relationship management, and strategic marketing initiatives.

I am tech-savvy and fluent in multiple languages, combining my skills in business management and digital tools to deliver outstanding results. My proactive and analytical approach supports my ambition to grow continuously and contribute effectively in dynamic environments.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Spanish; Castilian

Intermediate

French

Beginner

Work Experience

Account Manager at Premium Rate

April 30, 2021 - August 31, 2025

Managed accounts including CRM, handled market prospection to identify new business opportunities, and maintained relationships with clients to ensure customer satisfaction and growth.

International Operations Manager at InfoTrust

October 31, 2021 - August 31, 2025

Developed the International Operations Department, managed prospecting and international client relationships, supported public relations, and assisted sales, marketing, and operations departments.

Sending Programs Manager at Intercultura AFSP Portugal

July 31, 2022 - August 31, 2025

Managed the selection process of candidates, handled digital communication across social media platforms such as Facebook, Instagram, LinkedIn, and X, managed administrative processes, and participated in presentation meetings.

D2C Manager at Haier Smart Home Portugal

September 30, 2024 - August 31, 2025

Managed the company’s e-commerce stores for Haier and Hoover, participated actively in the development of Haier Europe's e-commerce, managed digital after-sales, digital communication via Facebook and Instagram, managed client's platform relationships with Auchan, Leroy Merlin, and Worten, and supported marketing with translations and content creation.

Digital Marketing & E-Commerce Manager at Pollux

June 1, 2025 - Present

Managed the brand's website and online store, conducted SEO optimization, managed email marketing platforms, edited and created content for physical marketing, performed metrics analysis, and oversaw the design, implementation, and project management of the brand's new website and online store.