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I am a results-driven Social Listening & Online Reputation Management professional with over 14 years of experience in monitoring, analyzing, and managing brand presence across digital platforms. I specialize in deriving actionable insights and crisis reporting, working closely with senior management and stakeholders to strategize and resolve brand challenges. My expertise includes social listening, sentiment analysis, influencer analysis, and stakeholder reporting, utilizing tools such as Talkwalker, Fanpagekarma, and Power BI. I take pride in delivering insights that have driven product upgrades and improved customer satisfaction for leading brands.…I am a results-driven Social Listening & Online Reputation Management professional with over 14 years of experience in monitoring, analyzing, and managing brand presence across digital platforms. I specialize in deriving actionable insights and crisis reporting, working closely with senior management and stakeholders to strategize and resolve brand challenges. My expertise includes social listening, sentiment analysis, influencer analysis, and stakeholder reporting, utilizing tools such as Talkwalker, Fanpagekarma, and Power BI. I take pride in delivering insights that have driven product upgrades and improved customer satisfaction for leading brands.

Sushil Jadhav

Social Media Manager, Data Analyst, Marketing Analyst, +2

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I am a results-driven Social Listening & Online Reputation Management professional with over 14 years of experience in monitoring, analyzing, and managing brand presence across digital platforms. I specialize in deriving actionable insights and crisis reporting, working closely with senior management and stakeholders to strategize and resolve brand challenges. My expertise includes social listening, sentiment analysis, influencer analysis, and stakeholder reporting, utilizing tools such as Talkwalker, Fanpagekarma, and Power BI. I take pride in delivering insights that have driven product upgrades and improved customer satisfaction for leading brands.…I am a results-driven Social Listening & Online Reputation Management professional with over 14 years of experience in monitoring, analyzing, and managing brand presence across digital platforms. I specialize in deriving actionable insights and crisis reporting, working closely with senior management and stakeholders to strategize and resolve brand challenges. My expertise includes social listening, sentiment analysis, influencer analysis, and stakeholder reporting, utilizing tools such as Talkwalker, Fanpagekarma, and Power BI. I take pride in delivering insights that have driven product upgrades and improved customer satisfaction for leading brands.

Available to hire

I am a results-driven Social Listening & Online Reputation Management professional with over 14 years of experience in monitoring, analyzing, and managing brand presence across digital platforms. I specialize in deriving actionable insights and crisis reporting, working closely with senior management and stakeholders to strategize and resolve brand challenges.

My expertise includes social listening, sentiment analysis, influencer analysis, and stakeholder reporting, utilizing tools such as Talkwalker, Fanpagekarma, and Power BI. I take pride in delivering insights that have driven product upgrades and improved customer satisfaction for leading brands.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Work Experience

Group Head at Interactive Avenues

January 1, 2023 - Present

Derived actionable insights, managed social listening and crisis reporting, monitored and tracked brand health using Talkwalker, Fanpagekarma, and Google Analytics. Worked with clients including M&M, Roxor, Magna, MG, and SPNI.

Senior Manager at Mirum Digital Pvt Ltd

January 1, 2023 - September 1, 2025

Worked with senior management and stakeholders on strategic projects. Collaborated with content and ORM teams to strategize and resolve challenges for clients such as Britannia, AMFI, Qualcomm, and Viacom18.

Assistant Manager at Mirum Digital Pvt Ltd

January 1, 2019 - September 1, 2025

Identified trends using algorithms to uncover process attributes and opportunities. Conducted deep-dive analysis to deliver actionable insights for clients including Godrej, Juul, Griffith, Abbott, and Nokia.

Manager at Netscribes

January 1, 2017 - September 1, 2025

Conducted customized research through social media analysis, developed social media strategies, brand tracking, influencer identification, competitor, and industry analysis. Served clients including Mondelez, HDFC, Flipkart, and Pepsico.

Team Leader at Social Wavelength

January 1, 2015 - September 1, 2025

Managed social media tools daily to support client strategies. Delivered high-impact social listening projects across B2B, CPG, Automobile, Banking, and Telecomm sectors. Automated Power BI dashboards to improve turnaround time by 40%, handled real-time crisis reporting, and provided actionable insights that led to product upgrades and improved customer satisfaction.