I am a dedicated and meticulous professional with a strong orientation towards efficiency and organization.

About

I am a dedicated and meticulous professional with a strong orientation towards efficiency and organization. With four years of experience in customer assistance, I actively seek out new ideas and knowledge to assimilate into my role, ensuring I contribute meaningfully to the company’s growth. Thriving in fast-paced environments, I am committed to leveraging my extensive background to adeptly navigate and excel in every new challenge presented. My goal is to continuously evolve by applying my past experiences to achieve exceptional results.

  • Joined September 2025

Languages

  • EnglishFluent
  • TagalogFluent

Industry experience

  • Education
  • Software & Internet
  • Travel & Hospitality
  • Professional Services
  • Retail
  • Telecommunications
  • Healthcare
  • Media & Entertainment
  • Computers & Electronics
  • Financial Services

Projects · 1

resume #pdf #graphicdesigner #illustrator #portfolio

  • Data Collector
  • Graphic Designer
  • Image Editor
  • +1

Work experience· 16 roles

Appointment Setter / Cold Calling · Contractors Group PH (Assist Pro)Jul 2024 – Sep 2025 · 1 yr 3 mos

Met or exceeded weekly and monthly targets for calls made and appointments set. Conducted high-volume outbound calls to potential clients to schedule appointments for sales representatives. Developed and maintained a thorough understanding of company products or services for effective communication. Researched and qualified leads before initiating calls to ensure a targeted approach. Utilized CRM software to record and track interactions, notes, and appointment details.

Appointment Setter / Cold Calling · Contractors Group PH (Assist Pro)Jul 2024 – Sep 2025 · 1 yr 3 mos

Met or exceeded weekly and monthly targets for calls made and appointments set. Conducted high-volume outbound calls to potential clients to schedule appointments for sales representatives. Developed and maintained a thorough understanding of company products or services for effective communication. Researched and qualified leads before initiating calls to ensure a targeted approach. Utilized CRM software to record and track interactions, notes, and appointment details.

Operation Lead Supervisor (remote set-up) · Magna Civitas VenturesJul 2023 – Sep 2025 · 2 yrs 3 mos

Supported expert leads in operational tasks to ensure efficient workflow and project execution. Conducted cold calling initiatives to generate leads and contribute to business development efforts. Engaged in B2B relations, fostering professional partnerships and expanding business networks. Collaborated with team members to drive process improvements and enhance operational efficiency.

Operation Lead Supervisor (remote set-up) · Magna Civitas VenturesJul 2023 – Sep 2025 · 2 yrs 3 mos
Customer Service Representative (full time / office based) · iQor PhilippinesApr 2022 – Sep 2025 · 3 yrs 6 mos
Customer Service Representative (full time / office based) · iQor PhilippinesApr 2022 – Sep 2025 · 3 yrs 6 mos
AI Consultant (part time) · Outlier AIMar 2022 – Sep 2025 · 3 yrs 7 mos
AI Consultant (part time) · Outlier AIMar 2022 – Sep 2025 · 3 yrs 7 mos

Education· 6

Senior High School · University of Negros Occidental Recoletos2030 – 2021
Junior High School · Maranatha Christian Academy2030 – 2019
Grade School Elementary · Educational and Training Center School III2030 – 2015
Senior High School · University of Negros Occidental Recoletos2030 – 2021

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