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IT support isn’t just about fixing computers. It’s about keeping systems running smoothly and making life easier for users. I’ve spent 3 years doing exactly that — solving hardware, software, and networking issues while also helping with web applications on both the frontend (HTML, CSS, JavaScript) and backend (SQL, APIs). What this really means is I can bridge the gap between IT support and application support, automate repetitive tasks with PowerShell or Python, and work with cloud environments like Azure and AWS. I’m methodical, reliable, and I enjoy solving problems before they become big headaches.…IT support isn’t just about fixing computers. It’s about keeping systems running smoothly and making life easier for users. I’ve spent 3 years doing exactly that — solving hardware, software, and networking issues while also helping with web applications on both the frontend (HTML, CSS, JavaScript) and backend (SQL, APIs). What this really means is I can bridge the gap between IT support and application support, automate repetitive tasks with PowerShell or Python, and work with cloud environments like Azure and AWS. I’m methodical, reliable, and I enjoy solving problems before they become big headaches.

Ashishkumar Talpada

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IT support isn’t just about fixing computers. It’s about keeping systems running smoothly and making life easier for users. I’ve spent 3 years doing exactly that — solving hardware, software, and networking issues while also helping with web applications on both the frontend (HTML, CSS, JavaScript) and backend (SQL, APIs). What this really means is I can bridge the gap between IT support and application support, automate repetitive tasks with PowerShell or Python, and work with cloud environments like Azure and AWS. I’m methodical, reliable, and I enjoy solving problems before they become big headaches.…IT support isn’t just about fixing computers. It’s about keeping systems running smoothly and making life easier for users. I’ve spent 3 years doing exactly that — solving hardware, software, and networking issues while also helping with web applications on both the frontend (HTML, CSS, JavaScript) and backend (SQL, APIs). What this really means is I can bridge the gap between IT support and application support, automate repetitive tasks with PowerShell or Python, and work with cloud environments like Azure and AWS. I’m methodical, reliable, and I enjoy solving problems before they become big headaches.

Available to hire

IT support isn’t just about fixing computers. It’s about keeping systems running smoothly and making life easier for users. I’ve spent 3 years doing exactly that — solving hardware, software, and networking issues while also helping with web applications on both the frontend (HTML, CSS, JavaScript) and backend (SQL, APIs). What this really means is I can bridge the gap between IT support and application support, automate repetitive tasks with PowerShell or Python, and work with cloud environments like Azure and AWS. I’m methodical, reliable, and I enjoy solving problems before they become big headaches.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Support Technician at Skynet Global System

July 1, 2023 - September 2, 2025

Provided IT support for over 100+ employees, troubleshooting hardware, software, and networking issues. Installed and configured desktops, laptops, and business applications. Assisted with website updates and minor frontend fixes (HTML/CSS). Managed support tickets and consistently resolved issues within timelines.

Application Support Specialist at Groovy Technology Corp

August 1, 2024 - September 2, 2025

Supported internal and client-facing applications by resolving frontend (UI) issues and backend (SQL/API) errors. Partnered with developers for debugging and testing application problems. Automated repetitive IT tasks using PowerShell, improving team efficiency. Assisted in deploying new software versions and guided users through changes.

System Support Analyst at Bedi IT Services Inc.

November 1, 2024 - Present

Provide support for company systems across cloud and on-prem environments (Azure, AWS, Windows servers). Troubleshoot complex escalated issues involving applications, servers, and databases. Contribute to both frontend (UI bug fixes) and backend (API/database) troubleshooting. Maintain documentation for recurring issues to improve team efficiency. Suggested improvements that helped reduce repeat technical problems by 15%.