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I am a recent Computer Science graduate with a minor in Data Analytics, equipped with hands-on development experience and strong technical troubleshooting skills. Throughout my education and internships, I have developed a passion for data processing, scripting, and customer service, which fuels my eagerness to contribute effectively in IT support or help desk environments. I enjoy collaborating with teams to solve technical challenges and build efficient tools that improve workflow and data accuracy.…I am a recent Computer Science graduate with a minor in Data Analytics, equipped with hands-on development experience and strong technical troubleshooting skills. Throughout my education and internships, I have developed a passion for data processing, scripting, and customer service, which fuels my eagerness to contribute effectively in IT support or help desk environments. I enjoy collaborating with teams to solve technical challenges and build efficient tools that improve workflow and data accuracy.

Lauren Bottomley

Developer, Programmer, Web Developer, +1

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I am a recent Computer Science graduate with a minor in Data Analytics, equipped with hands-on development experience and strong technical troubleshooting skills. Throughout my education and internships, I have developed a passion for data processing, scripting, and customer service, which fuels my eagerness to contribute effectively in IT support or help desk environments. I enjoy collaborating with teams to solve technical challenges and build efficient tools that improve workflow and data accuracy.…I am a recent Computer Science graduate with a minor in Data Analytics, equipped with hands-on development experience and strong technical troubleshooting skills. Throughout my education and internships, I have developed a passion for data processing, scripting, and customer service, which fuels my eagerness to contribute effectively in IT support or help desk environments. I enjoy collaborating with teams to solve technical challenges and build efficient tools that improve workflow and data accuracy.

Available to hire

I am a recent Computer Science graduate with a minor in Data Analytics, equipped with hands-on development experience and strong technical troubleshooting skills. Throughout my education and internships, I have developed a passion for data processing, scripting, and customer service, which fuels my eagerness to contribute effectively in IT support or help desk environments. I enjoy collaborating with teams to solve technical challenges and build efficient tools that improve workflow and data accuracy.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Analytical Science Co-Op at The Dow Chemical Company

September 30, 2024 - September 3, 2025

Designed and implemented a data processing pipeline to support research teams with seamless data storage, processing, and reporting. Automated various tasks using PowerShell scripts and performed comprehensive data cleaning and manipulation to ensure data accuracy and usability. Co-developed and published a Python package with detailed documentation for adoption across the team.

IT Assistant (Work Study) at Arcadia University

April 30, 2024 - September 3, 2025

Provided IT support by troubleshooting hardware, software, and network issues for faculty, staff, and students. Assisted with password resets, account management, and system access support. Resolved Wi-Fi connectivity and network issues to maintain consistent service. Collaborated with the IT team to efficiently resolve help desk tickets while delivering exceptional customer service.

Web Operations Intern at Nutrisystem Inc.

March 31, 2023 - September 3, 2025

Performed HTML/CSS updates and functionality testing, assisted with daily database and website maintenance. Utilized JIRA for request tracking and management, collaborating with marketing and technical teams to support web operations.

Restaurant & Banquet Server at Various Employers

September 1, 2020 - Present

Provided customer service in restaurant and banquet settings, developing strong interpersonal skills over 5+ years of ongoing experience.