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I am a passionate virtual assistant who enjoys learning new skills to assist small business owners and non profit organizations in identifying mundane tasks for streamlined to create automated efficiencies so they can not only run their business with confidence but also establish work-life balance.…

Alice M. Roberson

Project Manager, Social Media Manager, Content Producer, +1

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I am a passionate virtual assistant who enjoys learning new skills to assist small business owners and non profit organizations in identifying mundane tasks for streamlined to create automated efficiencies so they can not only run their business with confidence but also establish work-life balance.…

Available to hire

I am a passionate virtual assistant who enjoys learning new skills to assist small business owners and non profit organizations in identifying mundane tasks for streamlined to create automated efficiencies so they can not only run their business with confidence but also establish work-life balance.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Assistant Director at NYS Office of General Services

April 1, 2018 - November 2, 2025

Oversee administrative functions; recruit, train, and develop staff; prepare evaluations, memos, and SOPs; respond to emails and phone calls; coordinate team travel; monitor contractor performance; prepare program reports and federal/state reporting; represent agency at conferences.

Compliance Manager at SUNY System Administration

April 1, 2018 - April 1, 2018

Oversee compliance activities within SUNY System Administration; implement governance processes and standards; liaise with stakeholders; ensure policy alignment.

Program Manager at SUNY Empire State College

April 1, 2016 - April 1, 2016

Managed program operations across departments; integrated social media management, graphic design, and organizational skills; led project management and customer service initiatives; recruited, trained, and developed staff; prepared memos and annual reports; coordinated conferences and workshops; represented the agency at federal/state events as needed.

Program Analyst at NYS Higher Education Services Corp

January 1, 2011 - January 1, 2011

Supported program analysis; data collection and reporting; monitored grant program performance; coordinated conferences and workshops; prepared program and reporting materials.

Compliance Manager at SUNY System Administration

April 1, 2018 - November 2, 2025

Responsible for managing agency compliance programs, handling emails and phone communications, coordinating travel and personnel, preparing program reports, coordinating events, and producing federal/state reports and RFPs; representing the agency at state and federal conferences.

Program Manager at NYS Education Department

April 1, 2016 - April 1, 2016

Led program management initiatives, recruited and trained staff, developed systems for contract monitoring, facilitated team meetings, addressed challenges and success, and prepared program reports for federal reporting.

Program Manager at SUNY Empire State College

April 1, 2018 - April 1, 2018

Managed program operations, recruited and trained staff, developed systems and monitoring, led team meetings, addressed challenges, and oversaw grant program performance and reporting.