I am an editor and content writer who crafts compelling narratives that resonate and engage with audiences. With experience in copyediting, SEO writing, and managing content in WordPress, I know how to keep projects on schedule while maintaining high standards. I work well with teams, communicate clearly, and care about creating content that connects with readers.

Rafia Farran

I am an editor and content writer who crafts compelling narratives that resonate and engage with audiences. With experience in copyediting, SEO writing, and managing content in WordPress, I know how to keep projects on schedule while maintaining high standards. I work well with teams, communicate clearly, and care about creating content that connects with readers.

Available to hire

I am an editor and content writer who crafts compelling narratives that resonate and engage with audiences. With experience in copyediting, SEO writing, and managing content in WordPress, I know how to keep projects on schedule while maintaining high standards. I work well with teams, communicate clearly, and care about creating content that connects with readers.

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Work Experience

Editor at 101 Words
January 1, 2025 - Present
Upheld high editorial standards by copyediting all submissions for grammar, punctuation, and spelling, following AP and Chicago Manual of Style guidelines, resulting in polished content. Managed the publishing process using WordPress, guaranteeing timely and accurate release of content according to editorial calendars. Maintained professional communication with authors, providing constructive feedback to support content development and coordinated publication timelines. Collaborated closely with the editorial team to support efficient review workflows and timely responses to submissions.
Supervisor at Tim Hortons
December 1, 2024 - September 3, 2025
Exceeded customer satisfaction goals by providing exceptional service and resolving customer inquiries, resulting in a 20% increase in positive online reviews. Trained new hires on food handling and safety protocols, maintaining compliance with health regulations and reducing the number of food-related incidents by 15%. Utilized strong multitasking skills to efficiently operate the drive-thru window and sales register, resulting in a 10% decrease in wait times for customers.
Marketing Assistant at Tutorneer
November 1, 2021 - September 3, 2025
Crafted compelling website copy with strategic keyword integration, on-brand messaging, and captivating content, resulting in a 21% bounce rate reduction. Authored and edited 10 high-traffic blog posts supporting consistency of brand voice, resulting in a 20% increase in organic website traffic. Collaborated closely with the Director of Marketing to flawlessly execute social media and print marketing campaigns at York University and Ryerson University, reaching a combined audience of over 50,000 students.

Education

Certificate in Content Marketing at York University
January 11, 2030 - September 3, 2025
Honor’s Bachelor of Arts in Psychology at York University
January 11, 2030 - September 3, 2025

Qualifications

Certificate in Content Marketing
January 11, 2030 - September 3, 2025

Industry Experience

Education, Media & Entertainment, Retail, Professional Services, Software & Internet