Cynthia Ornella Klutse
I combine functional analysis, technical skills, and data analysis to design useful and efficient solutions.
About
I combine functional analysis, technical skills, and data analysis to design useful and efficient solutions. Curious, rigorous, and adaptable, I aim to contribute to impactful projects that drive digital transformation and enhance user experience.
I have been involved in digitalization projects for national institutions such as the National Hygiene Institute, the Directorate of Maritime Affairs, and the Ministry of Commerce, Handicrafts, and Local Consumption, covering the full digital project lifecycle. I contribute to technical tool development, deployment management, and user training to ensure smooth system adoption.
- 1 year's experience
- Joined September 2025
Languages
- FrenchFluent
- EnglishAdvanced
- EweFluent
Industry experience
- Government
- Software & Internet
- Education
- Professional Services
Work experience
Developed a Laravel application for land registration in the cadastre. Wrote user stories and collaborated directly with end-users. Provided training and support to facilitate tool adoption. Involved in digitalization projects for the National Hygiene Institute (INH), Directorate of Maritime Affairs (DAM), and Ministry of Commerce, Handicrafts, and Local Consumption (MCACL), covering full digital project lifecycle including in-depth business process analysis, functional mapping, proposal of digital solutions, technical development, tool implementation, deployment management on Togo's public service platform, user training, and change management.
Designed a virtual assistant chatbot for quote generation. Developed a Wi-Fi purchase platform with integrated payment processing. Provided user training and created social media content.
Education
Certifications and awards· 8
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