I am an experienced manager with over 10 years of leadership in customer service, retail operations, and team development. I bring a unique blend of expertise in fine arts, curation, and event coordination, which allows me to create engaging visitor experiences, train staff effectively, and foster inclusive community environments. I am passionate about education, heritage, and connecting people through immersive and meaningful programming. My professional journey has equipped me with strong skills in operations management, compliance, and promotional campaigns, alongside digital content creation using Adobe Creative Suite. I thrive on mentoring teams, improving processes, and driving business growth while nurturing vibrant community and cultural engagement.…

Ashley Mitchell

I am an experienced manager with over 10 years of leadership in customer service, retail operations, and team development. I bring a unique blend of expertise in fine arts, curation, and event coordination, which allows me to create engaging visitor experiences, train staff effectively, and foster inclusive community environments. I am passionate about education, heritage, and connecting people through immersive and meaningful programming. My professional journey has equipped me with strong skills in operations management, compliance, and promotional campaigns, alongside digital content creation using Adobe Creative Suite. I thrive on mentoring teams, improving processes, and driving business growth while nurturing vibrant community and cultural engagement.…

Available to hire

I am an experienced manager with over 10 years of leadership in customer service, retail operations, and team development. I bring a unique blend of expertise in fine arts, curation, and event coordination, which allows me to create engaging visitor experiences, train staff effectively, and foster inclusive community environments. I am passionate about education, heritage, and connecting people through immersive and meaningful programming.

My professional journey has equipped me with strong skills in operations management, compliance, and promotional campaigns, alongside digital content creation using Adobe Creative Suite. I thrive on mentoring teams, improving processes, and driving business growth while nurturing vibrant community and cultural engagement.

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Skills

Experience Level

Work Experience

Digital Content Creator at LunaCatArt (YouTube & Social Media)
June 1, 2024 - Present
Produced original video content and digital media using Adobe Creative Suite. Built cross-platform audience engagement on YouTube, Instagram, and Facebook. Applied project planning and creative design skills to manage content scheduling and outreach.
Area Manager at SNDL, Calgary AB
June 30, 2024 - September 3, 2025
Managed operations across multiple retail locations in Alberta & Saskatchewan with 20+ staff. Implemented training programs for compliance and customer service, reducing onboarding time by 25%. Ensured 100% compliance with AGLC/SLGA regulations during audits. Drove regional promotions, increasing sales by 15% monthly. Coached store managers, improving staff retention by 30%. Streamlined inventory management, reducing shrinkage by 10%.
Store Manager at SNDL, Calgary AB
September 1, 2023 - September 3, 2025
Led operations of a high-volume retail location with 8–10 staff, exceeding sales goals by 10% monthly. Developed training programs boosting customer satisfaction scores by 20%. Coordinated promotions/events, increasing traffic by 25% during campaigns. Maintained spotless compliance record through inspections and audits. Improved inventory processes, reducing shortages and shrinkage by 15%.
Retail Manager at Retro Relics Hemporium & Bazaar, Grande Prairie AB
June 30, 2018 - September 3, 2025
Directed all operations, marketing, events, and renovations for a specialty retail store. Grew sales consistently by 12% year-over-year. Designed merchandising displays, increasing engagement and traffic by 18%. Organized sales events that boosted monthly revenue by 20%. Created employee training programs, cutting turnover by 50%.
Arts Club Co-Leader & Gallery Curator at Grande Prairie Regional College
January 1, 2017 - September 3, 2025
Co-led student art club, organizing community events, exhibitions, and collaborative projects. Helped curate and install student gallery shows, enhancing visitor engagement. Coordinated event promotion and volunteer involvement to increase participation.

Education

Associate's Degree in Fine Arts at Grande Prairie Regional College
January 1, 2014 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Media & Entertainment, Consumer Goods, Other

Skills

Experience Level