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I am an experienced Community Manager with over 3 years of expertise in managing communities, forums, and programs. I have successfully grown communities from scratch to over 14K members and have worked closely with diverse client accounts including Microsoft and Google, focusing on strategic planning, engagement, content creation, and cross-functional collaboration. Currently, I manage a community of over 400 gig workers, drive engagement through events and learning materials, and lead initiatives to elevate community quality. I am passionate about scaling communities using sentiment analysis, refining SOPs and KPIs, and integrating GenAI technologies in community management.…I am an experienced Community Manager with over 3 years of expertise in managing communities, forums, and programs. I have successfully grown communities from scratch to over 14K members and have worked closely with diverse client accounts including Microsoft and Google, focusing on strategic planning, engagement, content creation, and cross-functional collaboration. Currently, I manage a community of over 400 gig workers, drive engagement through events and learning materials, and lead initiatives to elevate community quality. I am passionate about scaling communities using sentiment analysis, refining SOPs and KPIs, and integrating GenAI technologies in community management.

Vicky Kumar

Community Manager, Content Creator, AI Prompt Engineer, +1

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I am an experienced Community Manager with over 3 years of expertise in managing communities, forums, and programs. I have successfully grown communities from scratch to over 14K members and have worked closely with diverse client accounts including Microsoft and Google, focusing on strategic planning, engagement, content creation, and cross-functional collaboration. Currently, I manage a community of over 400 gig workers, drive engagement through events and learning materials, and lead initiatives to elevate community quality. I am passionate about scaling communities using sentiment analysis, refining SOPs and KPIs, and integrating GenAI technologies in community management.…I am an experienced Community Manager with over 3 years of expertise in managing communities, forums, and programs. I have successfully grown communities from scratch to over 14K members and have worked closely with diverse client accounts including Microsoft and Google, focusing on strategic planning, engagement, content creation, and cross-functional collaboration. Currently, I manage a community of over 400 gig workers, drive engagement through events and learning materials, and lead initiatives to elevate community quality. I am passionate about scaling communities using sentiment analysis, refining SOPs and KPIs, and integrating GenAI technologies in community management.

Available to hire

I am an experienced Community Manager with over 3 years of expertise in managing communities, forums, and programs. I have successfully grown communities from scratch to over 14K members and have worked closely with diverse client accounts including Microsoft and Google, focusing on strategic planning, engagement, content creation, and cross-functional collaboration.

Currently, I manage a community of over 400 gig workers, drive engagement through events and learning materials, and lead initiatives to elevate community quality. I am passionate about scaling communities using sentiment analysis, refining SOPs and KPIs, and integrating GenAI technologies in community management.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Hindi

Fluent

Work Experience

Community Manager at Movate Technologies Pvt Ltd.

September 1, 2024 - Present

Managing a diverse community of 400+ gig workers across key client accounts such as Microsoft, Autodesk, Shutterstock, Nextdoor, Husqvarna, and SAP. Driving engagement through learning materials, events, and member support using Zendesk, Jira, and the Ondemand platform. Collaborating with operations directors, ADMs, program managers, QA, recruitment, and engineering teams to align community objectives. Leading internal initiatives including the QA Experts program to elevate member expertise and community quality.

Community Manager at Guvi Geek Network Pvt. Ltd. (HCL Group)

September 1, 2023 - September 4, 2025

Drove community strategy with marketing, program, project, and founder teams to boost brand loyalty and participation. Launched alumni community and mentor programs to enhance mentorship quality. Increased webinar CTR and engaged over 2000+ students with WhatsApp alerts. Initiated and led a 100-ambassador campus ambassador program and an alumni community of 1000+ members, significantly increasing student engagement.

Founder & Community Manager at ResetHacker Community

June 1, 2021 - September 4, 2025

Built a community from scratch to 14K+ members in 9 months with almost zero marketing budget. Spearheaded content creation and engagement programs like interviews, webinars, and quizzes by recruiting and managing volunteers. Launched programs including 'Spotlight' and 'Chapters Leadership', establishing 7+ chapters across India. Trained 30+ moderators and led a team of volunteers to organize RestCon 2020, a virtual conference attracting 450+ team registrations and 150,000 website visits.

Community Manager at Movate Technologies Pvt Ltd.

September 1, 2024 - Present

Manage a diverse community of 400+ gig workers across key client accounts including Microsoft, Autodesk, Shutterstock, Nextdoor, Husqvarna, and SAP. Drive engagement across all client forums by creating learning materials, organizing events, and providing member support through Zendesk, Jira, and the Ondemand platform. Collaborate with operations directors, ADMs, program managers, and QA, recruitment, and engineering teams in syncs to align on community objectives. Lead internal initiatives such as the QA Experts program to elevate member expertise and community quality.

Community Manager at Guvi Geek Network Pvt. Ltd. (HCL Group)

September 1, 2023 - September 4, 2025

Drove community strategy with marketing, program, project, and founder teams, boosting brand loyalty and participation for forums and new community launches. Launched communities for alumni and working professionals to address mentor shortages and enhanced mentorship quality in educational programs. Boosted webinar CTR and engaged 2000+ students across multiple batches by managing and integrating WhatsApp community alerts. Initiated and led a campus ambassador program and an alumni community resulting in significant student engagement.

Founder & Community Manager at ResetHacker Community

June 1, 2021 - September 4, 2025

Built a community from scratch to 14,000+ members in 9 months with minimal marketing budget. Led content creation including social media and blogs, and engagement programs such as interviews, webinars, and quizzes. Launched key programs like Spotlight featuring researchers and Chapters Leadership with 7+ chapters across India. Developed a structured framework and trained 30+ moderators across 7 states to standardize community operations. Managed a volunteer team to organize a 3-day virtual conference attracting 450+ team registrations and 1.5 lakh website visits.