UX/UI & Service Designer with a master’s in service design from Politecnico di Milano and a background in interior architecture. I combine research, systems thinking, and design strategy to create user-friendly digital products and services. Experienced in end-to-end product design, team collaboration, and building design systems that scale.

Kotchakorn Kraitatux

UX/UI & Service Designer with a master’s in service design from Politecnico di Milano and a background in interior architecture. I combine research, systems thinking, and design strategy to create user-friendly digital products and services. Experienced in end-to-end product design, team collaboration, and building design systems that scale.

Available to hire

UX/UI & Service Designer with a master’s in service design from Politecnico di Milano and a background in interior architecture. I combine research, systems thinking, and design strategy to create user-friendly digital products and services. Experienced in end-to-end product design, team collaboration, and building design systems that scale.

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Language

Thai
Fluent
English
Fluent
Italian
Beginner
Dutch
Beginner

Work Experience

UX/UI, product and service designer at Creative bulls
October 2, 2023 - Present
- Led end-to-end design for 10+ platforms across fintech, SaaS, e-commerce, fashion, and food-sharing sectors. - Designed research-driven websites for 10+ clients in finance, sustainability, community engagement, and AML compliance. - Worked with the design director, project manager, developers, and graphic designers. Mentored 4 designers and 2 interns to support delivery. - Reduced project onboarding time by 50% by restructuring internal workflows and documentation using service design methods. - Led the Creative Rooms project, creating UX/UI templates and a design system for hospitality. Boosted upsell value by 35% and cut delivery time by 40% through reusable components. - Promoted from intern to full-time in 3 months by taking initiative on under-resourced projects and earning leadership trust. - Strengthened client relationships through reliable delivery, clear communication, and strategic thinking.
Freelance UX/UI designer at In-form
October 1, 2023 - October 30, 2023
- Designed the UX/UI for a startup’s sports merchandise website used by over 5,000+ monthly visitors. - Led 5 client workshops to define product goals, structure, and MVP scope. - Delivered full website prototype in under 2 weeks, balancing speed with functionality.
Intermediate project designer at August design and consultant
September 9, 2019 - November 18, 2022
- Delivered 20+ interior architecture projects for hotel brands including Marriott, Centara, and Kempinski. - Guided projects from concept to completion, managing client, contractor, and supplier relationships. - Presented design proposals to C-level stakeholders across 2 regions, aligning business goals with design vision. - Developed design packages including space plans, renderings, and material selections. - Led cross-functional coordination with contractors, consultants, and suppliers, completing 15+ projects on time and under budget. - Honed skills in project management, stakeholder communication, and detailed problem-solving.
Interior architect at Ong&Ong
June 1, 2016 - September 1, 2019
- Delivered 20+ interior architecture projects for hotel brands including Marriott, Centara, and Kempinski. - Guided projects from concept to completion, managing client, contractor, and supplier relationships. - Presented design proposals to C-level stakeholders across 2 regions, aligning business goals with design vision. - Developed design packages including space plans, renderings, and material selections. - Led cross-functional coordination with contractors, consultants, and suppliers, completing 15+ projects on time and under budget. - Honed skills in project management, stakeholder communication, and detailed problem-solving.
Interior architect at SODA
October 16, 2017 - June 1, 2018
- Delivered 20+ interior architecture projects for hotel brands including Marriott, Centara, and Kempinski. - Guided projects from concept to completion, managing client, contractor, and supplier relationships. - Presented design proposals to C-level stakeholders across 2 regions, aligning business goals with design vision. - Developed design packages including space plans, renderings, and material selections. - Led cross-functional coordination with contractors, consultants, and suppliers, completing 15+ projects on time and under budget. - Honed skills in project management, stakeholder communication, and detailed problem-solving.
Interior architect at Ong&Ong
June 1, 2018 - September 1, 2019
- Delivered 20+ interior architecture projects for hotel brands including Marriott, Centara, and Kempinski. - Guided projects from concept to completion, managing client, contractor, and supplier relationships. - Presented design proposals to C-level stakeholders across 2 regions, aligning business goals with design vision. - Developed design packages including space plans, renderings, and material selections. - Led cross-functional coordination with contractors, consultants, and suppliers, completing 15+ projects on time and under budget. - Honed skills in project management, stakeholder communication, and detailed problem-solving.

Education

Master of Service Design at Politecnico di Milano
January 11, 2030 - September 5, 2025
Bachelor of Interior Architecture at Thammasat University
May 1, 2013 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Retail, Travel & Hospitality, Other, Consumer Goods, Professional Services