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I am a passionate and dedicated professional with strong communication and customer service skills. I thrive in environments that allow me to actively listen, creatively solve problems, and learn quickly. My goal is to continuously enhance my abilities and grow my expertise through professional opportunities and training. I have experience working in partner service roles where I support vendors by resolving disputes, assisting with technical issues, and handling escalations. I aim to develop my talents in a career that is both progressive and professional while contributing positively to my team and company.…I am a passionate and dedicated professional with strong communication and customer service skills. I thrive in environments that allow me to actively listen, creatively solve problems, and learn quickly. My goal is to continuously enhance my abilities and grow my expertise through professional opportunities and training. I have experience working in partner service roles where I support vendors by resolving disputes, assisting with technical issues, and handling escalations. I aim to develop my talents in a career that is both progressive and professional while contributing positively to my team and company.

Bry Zhylle J Yasmhin E Gomez

Music Producer, Songwriter, Mixing Engineer, +2

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I am a passionate and dedicated professional with strong communication and customer service skills. I thrive in environments that allow me to actively listen, creatively solve problems, and learn quickly. My goal is to continuously enhance my abilities and grow my expertise through professional opportunities and training. I have experience working in partner service roles where I support vendors by resolving disputes, assisting with technical issues, and handling escalations. I aim to develop my talents in a career that is both progressive and professional while contributing positively to my team and company.…I am a passionate and dedicated professional with strong communication and customer service skills. I thrive in environments that allow me to actively listen, creatively solve problems, and learn quickly. My goal is to continuously enhance my abilities and grow my expertise through professional opportunities and training. I have experience working in partner service roles where I support vendors by resolving disputes, assisting with technical issues, and handling escalations. I aim to develop my talents in a career that is both progressive and professional while contributing positively to my team and company.

Available to hire

I am a passionate and dedicated professional with strong communication and customer service skills. I thrive in environments that allow me to actively listen, creatively solve problems, and learn quickly. My goal is to continuously enhance my abilities and grow my expertise through professional opportunities and training.

I have experience working in partner service roles where I support vendors by resolving disputes, assisting with technical issues, and handling escalations. I aim to develop my talents in a career that is both progressive and professional while contributing positively to my team and company.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Senior Music Producer at SoundWave Studios

July 1, 2017 - Present

Led the production of over 100 tracks for various artists across multiple genres, managing recording sessions and overseeing mixing and mastering processes. Collaborated with songwriters and musicians to develop new material, ensuring high-quality sound and commercial viability. Coordinated with marketing teams to align production with audience expectations and brand identity.

Assistant Audio Engineer at MixMasters Lab

June 1, 2017 - September 4, 2025

Assisted in mixing and mastering projects under the guidance of senior engineers. Maintained studio equipment and set up recording sessions. Gained practical experience in sound editing and applying effects to enhance audio quality. Contributed to creating soundtracks for advertising and independent films.

Customer Service Representative at Ibex Global Philippines

February 1, 2024 - Present

In my role, I handle disputes related to order cancellations, refund processes, and assist vendors with technical device issues and troubleshooting. When issues are escalated from partner service, I help by checking vendor concerns such as account termination, payment status, and device replacement if troubleshooting fails. Additionally, I explain invoice charges and verify payment receipt for cut-off dates, providing thorough support to vendors via live chat, email, and calls within the 'partner service' line of business.