Hello, I’m Chizindu Udum, a digital marketing and web development specialist with deep experience in Google Analytics and WordPress. I create responsive, data-driven websites that engage users and align with client goals, collaborating across industries to optimize digital presence and ensure project success through a customer-centric approach. Beyond technical proficiency, I am committed to exceptional service, fostering positive interactions and delivering solutions that build long-term relationships. I leverage tools such as WordPress, Elementor, Yoast SEO, GA4, and automation platforms to drive measurable results and growth. I enjoy working with cross-functional teams, always focused on user experience and conversion optimization, and I look forward to bringing data-driven decisions and reliable support to your team.

Chizindu Udum

5.0 (1 review)

Hello, I’m Chizindu Udum, a digital marketing and web development specialist with deep experience in Google Analytics and WordPress. I create responsive, data-driven websites that engage users and align with client goals, collaborating across industries to optimize digital presence and ensure project success through a customer-centric approach. Beyond technical proficiency, I am committed to exceptional service, fostering positive interactions and delivering solutions that build long-term relationships. I leverage tools such as WordPress, Elementor, Yoast SEO, GA4, and automation platforms to drive measurable results and growth. I enjoy working with cross-functional teams, always focused on user experience and conversion optimization, and I look forward to bringing data-driven decisions and reliable support to your team.

Available to hire

Hello, I’m Chizindu Udum, a digital marketing and web development specialist with deep experience in Google Analytics and WordPress. I create responsive, data-driven websites that engage users and align with client goals, collaborating across industries to optimize digital presence and ensure project success through a customer-centric approach.

Beyond technical proficiency, I am committed to exceptional service, fostering positive interactions and delivering solutions that build long-term relationships. I leverage tools such as WordPress, Elementor, Yoast SEO, GA4, and automation platforms to drive measurable results and growth. I enjoy working with cross-functional teams, always focused on user experience and conversion optimization, and I look forward to bringing data-driven decisions and reliable support to your team.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Digital Marketing Specialist at Start-Today
November 1, 2024 - Present
Managed and optimized the StartToday.org website by structuring content and enhancing user experience. Implemented conversion and usability strategies to maximize engagement. Conducted keyword analysis and technical SEO improvements including meta tags, page speed, and internal linking. Installed and configured email marketing platforms, designed email flows, audience segmentation, and automation sequences. Developed and optimized sales funnels incorporating A/B testing to improve lead and customer acquisition.
Virtual Assistant at Global Nigeria Corporation
November 1, 2024 - September 5, 2025
Designed and maintained responsive landing pages to ensure seamless user experience. Provided comprehensive administrative support including email management, scheduling, calendar management, and appointment coordination. Conducted market research, competitor analysis, and product sourcing. Performed accurate data entry and updated information. Communicated professionally with clients using multiple virtual platforms. Arranged detailed travel plans and accommodations, ensuring cost-effectiveness and logistics efficiency.
Customer Support Specialist at Downtime PLC
June 30, 2019 - September 5, 2025
Provided exceptional customer support via phone, email, and live chat by addressing inquiries, resolving issues, and ensuring satisfaction. Managed a high volume of customer calls in fast-paced environments while adhering to service level agreements. Assisted customers with product information, troubleshooting, and order processing, achieving consistently high satisfaction ratings. Collaborated with sales, marketing, and operations teams to resolve complex issues and enhance service quality.
Digital Marketing Specialist at StartToday.org
November 1, 2024 - Present
Structured and managed the StartToday.org website to align with organizational needs. Created and organized content while enhancing user experience (UX). Implemented conversion and usability strategies to maximize engagement. Performed keyword analysis and technical SEO optimizations (meta tags, page speed, internal linking). Installed and configured email marketing platforms; designed email flows, audience segmentation, and automation. Developed and optimized sales funnels with A/B testing to improve conversions.
Virtual Assistant at Global Nigeria Corporation
November 1, 2024 - September 15, 2025
Delivered administrative support to clients across various industries, including email management and scheduling. Managed calendars and coordinated appointments, meetings, and events to enhance time management and productivity. Conducted market research, competitor analysis, and product sourcing to aid business objectives. Executed accurate data entry, ensured organized information, and maintained professional client communications via email, phone, and virtual platforms. Arranged travel plans and accommodations with attention to detail and cost-effectiveness.
Customer Support Specialist at Downtume PLC
June 1, 2019 - September 15, 2025
Delivered exceptional support via phone, email, and live chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. Managed high volumes of customer calls in fast-paced environments, meeting service levels and resolving product-related issues. Collaborated with cross-functional teams to enhance service quality and supported order processing.
Digital Marketing Specialist at StartToday
November 1, 2024 - Present
Web Development and Optimization: Structured and managed the StartToday.org website to align with organizational needs; improved UX by creating and organizing content and implementing conversion strategies. SEO: Performed keyword analysis, meta-tag optimization, page speed improvements, and improved internal linking. Email Marketing: Installed and configured email platforms, designed email flows, audience segmentation, and automation sequences. Sales Funnel Design: Built and tested sales funnels; conducted A/B tests to boost lead generation and conversions.
Virtual Assistant at Global Nigeria Corporation
November 1, 2024 - September 15, 2025
Website Development and Virtual Assistance: Designed responsive landing pages and provided administrative support including email management and scheduling; managed calendars and coordinated appointments. Data management, market research, competitor analysis and product sourcing. Client communication and travel coordination.
Customer Support Specialist at Downtume PLC
June 1, 2019 - September 15, 2025
Delivered multi-channel customer support via phone, email, and live chat; addressed inquiries, resolved issues, and maintained high customer satisfaction. Handled high-volume calls, provided product information and troubleshooting, and processed orders. Collaborated with cross-functional teams to improve service quality; supported CRM activities and ongoing learning.

Education

Bachelor of Science in Electrical Electronics Engineering at Rivers State University
January 1, 2014 - January 1, 2017
Bachelor of Science in Electrical Electronics Engineering at Rivers State University
January 1, 2014 - January 1, 2017
Bachelor of Science in Electrical Electronics Engineering at Rivers State University
January 1, 2014 - January 1, 2017

Qualifications

Agile Project Management
April 15, 2025 - September 15, 2025
Business Email
September 15, 2025 - September 15, 2025
Agile Project Management
April 15, 2025 - September 19, 2025

Industry Experience

Software & Internet, Professional Services, Non-Profit Organization, Retail, Media & Entertainment, Education