Available to hire
I am a results-driven IT professional with expertise in end-to-end product lifecycle management, cross-functional collaboration, and manufacturing. I have a passion for driving business growth, launching innovative products, and enhancing brand reputation by delivering exceptional customer experiences. I leverage my strong technical skills and leadership abilities to coordinate teams and manage complex projects efficiently. With a background in computer information science and applied leadership, I excel in creating product strategies and managing development roadmaps to align with market needs and company goals.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Chinese
Fluent
Chinese
Fluent
Work Experience
Technical Product Manager at Omni CleanAir
July 1, 2024 - PresentLed a new IoT-enabled product line for monitoring solutions targeting healthcare construction and ICRA compliance workflows. Oversaw the full product lifecycle of the company's negative air machine portfolio, enhancing usability, performance, and regulatory compliance. Spearheaded aftermarket HEPA filter strategy boosting recurring revenue through distributor programs and e-commerce. Collaborated cross-functionally within Agile teams, driving customer feedback incorporation and iterative development. Conducted voice-of-customer interviews and field testing to validate product-market fit and identify impactful features.
Product / Project Manager at Zycoo Communications LLC
June 30, 2024 - September 5, 2025Managed project timelines, budgets, and resources ensuring successful delivery. Coordinated cross-functional teams aligning project objectives with business goals. Collaborated with clients during pre-sale for tailored solution delivery. Integrated third-party systems to enhance product functionality.
Product Manager at Zycoo Co., Ltd
October 1, 2023 - September 5, 2025Introduced and managed a new product line of IP Audio Solutions, launching over 20 hardware models and 3 software products achieving a 50% annual sales growth. Managed end-to-end product lifecycles for new and existing lines, including ODM/OEM products. Collaborated with R&D to define specifications and execute product roadmap meeting deadlines and quality standards. Created and maintained accurate product documentation. Monitored product performance gathering customer feedback and sales data to improve customer satisfaction. Developed training programs for sales and technical teams and managed marketing activities to boost brand visibility. Represented the company at global exhibitions and roadshows.
Co-founder & Product Lead at Yi-Xiao-Tong
December 31, 2019 - September 5, 2025Directed the development and maintenance of the platform's web interface, mobile apps, and landing pages with a key role in database architecture. Executed marketing strategies resulting in over 10,000 users and monetized the platform generating approximately $200K USD revenue. Established direct user communication channels to gather feedback, address concerns, and ensure satisfaction.
IT Assistant at University of Oregon
June 30, 2018 - September 5, 2025Diagnosed software and hardware issues, implemented tech updates, and provided support to teachers and student workers. Maintained management database systems, documented procedures, managed inventory, and trained new staff.
Education
M.S. at Arizona State University
August 1, 2023 - September 5, 2025B.S. at University of Oregon
September 1, 2014 - June 1, 2018Qualifications
Industry Experience
Healthcare, Manufacturing, Software & Internet, Telecommunications, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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