Proactive Virtual Assistant and Digital Marketing Specialist with over two years of experience in digital content creation, administrative support, and social media management. Proficient in running targeted digital ad campaigns, analyzing key metrics, and supporting business operations to enhance productivity. Strong communication experience in client relations, problem-solving, and customer satisfaction. Dedicated to delivering solutions that improve operational efficiency and business growth.

Victor Okwu Aridu

Proactive Virtual Assistant and Digital Marketing Specialist with over two years of experience in digital content creation, administrative support, and social media management. Proficient in running targeted digital ad campaigns, analyzing key metrics, and supporting business operations to enhance productivity. Strong communication experience in client relations, problem-solving, and customer satisfaction. Dedicated to delivering solutions that improve operational efficiency and business growth.

Available to hire

Proactive Virtual Assistant and Digital Marketing Specialist with over two years of experience in digital content creation, administrative support, and social media management. Proficient in running targeted digital ad campaigns, analyzing key metrics, and supporting business operations to enhance productivity.

Strong communication experience in client relations, problem-solving, and customer satisfaction. Dedicated to delivering solutions that improve operational efficiency and business growth.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Digital Marketing Assistant at Ecobank
October 1, 2023 - Present
Managed social media platforms by creating and scheduling content to drive engagement and grow followers. Developed content strategies aligned with brand voice and audience preferences. Assisted in executing online marketing campaigns across Facebook, Instagram, and Google Ads, tracking KPIs for optimization. Engaged with customers on social media to resolve inquiries and enhance satisfaction, using feedback to improve content strategies.
Loan Collection Specialist (Remote) at Bquins Solution
June 1, 2024 - Present
Designed targeted email marketing campaigns to engage clients and improve loan collection rates using CRM tools. Analyzed customer behavior data to identify trends and enhance digital outreach efforts. Developed effective communication strategies to encourage prompt payments and maintain positive client relationships.
Digital Marketing Assistant at Road Expert Driving School Lagos
April 1, 2024 - Present
Coordinated daily social media posting and scheduling to increase brand awareness. Designed engaging digital campaigns aligned with the institution’s goals. Collected customer inquiries and feedback to refine and implement effective marketing strategies. Assisted in executing digital ad campaigns while analyzing key performance metrics.
Data Entry Specialist at Bquins Solution Remote
August 1, 2023 - Present
Compiled and organized customer details and travel information using Google Forms and Sheets. Reduced manual errors by automating data collection through forms. Supported project management by ensuring accurate and timely data entry.
Social Media Manager at Splendour Church Lagos
January 1, 2022 - Present
Managed social media accounts, increasing engagement and follower growth. Created and scheduled content to enhance online visibility and community outreach. Collaborated with church leadership to align content with mission and vision.
Customer Service Representative at Ecobank Lagos, Nigeria
February 1, 2024 - October 3, 2025
Demonstrated exceptional communication skills by effectively addressing and resolving client issues, particularly regarding ATM transaction discrepancies. Provided timely support and resolution that consistently improved customer trust and satisfaction. Collaborated with cross-functional teams and managers to facilitate proactive problem resolution and meet organizational goals.
Digital Marketing Assistant at Road Expert Driving School Lagos
April 1, 2024 - Present
Coordinated daily social media posting and scheduling to increase brand awareness. Designed engaging digital campaigns aligned with the institution's goals. Collected customer inquiries and feedback to refine and implement effective marketing strategies. Assisted in executing digital ad campaigns while analyzing key performance metrics.
Data Entry Specialist at Bqueins Solution Remote
August 1, 2023 - Present
Compiled and organized customer details and travel information using Google Forms and Sheets. Reduced manual errors by automating data collection through forms. Supported project management by ensuring accurate and timely data entry.
Social Media Manager at Splendour Church Lagos
January 1, 2022 - Present
Managed social media accounts, increasing engagement and follower growth. Created and scheduled content to enhance online visibility and community outreach. Collaborated with church leadership to align content with mission and vision.
Customer Service Representative at Ecobank Lagos
February 1, 2024 - October 3, 2025
Demonstrated exceptional communication skills by effectively addressing and resolving client issues, particularly regarding ATM transaction discrepancies. Provided timely support and resolutions that consistently improved customer trust and satisfaction. Collaborated with cross-functional teams and managers to facilitate problem resolution and meet organizational goals.
Digital Marketing Assistant at Road Expert Driving School Lagos, Nigeria
April 1, 2024 - November 8, 2025
Coordinated daily social media scheduling to increase brand visibility. Designed engaging digital campaigns aligned with marketing goals. Collected customer feedback and optimized strategies for lead generation. Managed Meta Ads and organic growth campaigns to improve engagement. Assisted in campaign analysis and reporting to refine performance.
Data Entry Specialist at Bqu e ins Solution (Remote)
August 1, 2024 - November 8, 2025
Compiled and organized customer details using Google Forms and Sheets. Reduced manual errors through form automation. Supported project tracking and maintained data accuracy.
Social Media Manager at Splendor Church Lagos, Nigeria
December 31, 2022 - December 31, 2022
Created and scheduled posts that reflected the church's mission and values. Collaborated with leadership to plan outreach campaigns.
Customer Service Representative at Eco Bank Nigeria Lagos, Nigeria
February 1, 2024 - February 1, 2024
Provided support for ATM and transaction issues with high customer satisfaction. Delivered quick, accurate resolutions to maintain trust and retention. Coordinated with internal teams to resolve service-related concerns efficiently.
Digital Marketing Assistant at Road Expert Driving School
April 1, 2024 - November 8, 2025
Coordinated daily social media posting and scheduling to increase brand awareness. Designed engaging digital campaigns aligned with the institution’s goals. Collected customer inquiries and feedback to refine and implement effective marketing strategies. Assisted in executing digital ad campaigns while analyzing key performance metrics. Created Facebook ads and managed organic growth, contributing to higher online visibility.
Data Entry Specialist at Bquienes Solution Remote
August 1, 2024 - November 8, 2025
Compiled and organized customer details and travel information using Google Forms and Sheets. Reduced manual errors by automating data collection through forms. Supported project management by ensuring accurate and timely data entry.
Social Media Manager at Splendor Church Lagos
January 1, 2022 - November 8, 2025
Managed social media accounts, increasing engagement and follower growth. Created and scheduled content to enhance online visibility and community outreach. Collaborated with church leadership to align content with mission and vision.
Customer Service Representative at Ecobank Lagos
February 1, 2024 - February 1, 2024
Demonstrated exceptional communication skills by effectively addressing and resolving client issues, particularly regarding ATM transaction discrepancies. Provided timely support and resolutions that consistently improved customer trust and satisfaction. Collaborated with cross-functional teams to facilitate problem resolution and meet organizational goals.
Data Entry Specialist at Bquins Solution Remote
August 1, 2024 - November 8, 2025
Compiled and organized customer details using Google Forms and Sheets. Reduced manual errors through form automation. Supported project tracking and maintained data accuracy. Coordinated with internal teams to resolve service-related concerns efficiently.
Social Media Manager at Splendor Church Lagos, Nigeria
January 1, 2022 - November 8, 2025
Managed social media accounts and grew engagement and followers. Created and scheduled posts that reflected the church's mission and values. Collaborated with leadership to plan outreach campaigns.
Customer Service Representative at Ecobank Nigeria Lagos, Nigeria
February 1, 2024 - February 1, 2024
Provided support for ATM and transaction issues with high customer satisfaction. Delivered quick, accurate resolution to maintain trust and retention. Coordinated with internal teams to resolve service-related concerns efficiently.

Education

Certification in Digital Marketing at Millionaire Squared Virtual Academy
January 1, 2024 - January 1, 2024
National Diploma at Benue State Polytechnic
January 1, 2021 - January 1, 2021
National Diploma at Benue State Polytechnic
October 1, 2019 - March 1, 2021
Certificate at Express Tech Academy
January 1, 2025 - October 3, 2025
Automobile Certificate at Truck Master
January 1, 2024 - October 3, 2025
National Diploma, Civil Engineering Technology at Benue State Polytechnic
October 1, 2019 - March 1, 2021
Automobile Certificate at Truck Master
January 1, 2024 - October 3, 2025
Certificate at Express Tech Academy
January 1, 2025 - October 3, 2025
Virtual Assistant Certificate at Excellent Tech Academy
January 1, 2025 - January 1, 2025
Automobile Technology Certificate at Truck Master Academy
January 1, 2024 - January 1, 2024
National Diploma (ND), Civil Engineering Technology at Benue State Polytechnic
January 1, 2019 - January 1, 2021
National Diploma at Benue State Polytechnic
October 1, 2019 - March 1, 2021
Certificate at Express Tech Academy
January 1, 2025 - November 8, 2025
Automobile Certificate at Truck Master
January 1, 2024 - November 8, 2025
Virtual Assistant Certificate at Excellent Tech Academy
January 1, 2025 - November 8, 2025
Automobile Technology Certificate at Truck Master Academy
January 1, 2024 - November 8, 2025
National Diploma (ND), Civil Engineering Technology at Benue State Polytechnic
January 1, 2019 - January 1, 2021

Qualifications

Certification in Digital Marketing
January 1, 2024 - September 5, 2025
Certificate, Express Tech Academy
January 1, 2025 - October 3, 2025
Automobile Certificate, Truck Master
January 1, 2024 - October 3, 2025
National Diploma, Civil Engineering Technology
October 1, 2019 - March 1, 2021
Automobile Certificate, Truck Master
January 1, 2024 - October 3, 2025
Certificate, Express Tech Academy
January 1, 2025 - October 3, 2025
Virtual Assistant Certificate
January 1, 2025 - January 1, 2025
Automobile Technology Certificate
January 1, 2024 - January 1, 2024
Express Tech Academy Certificate
January 1, 2025 - November 8, 2025
Automobile Certificate, Truck Master
January 1, 2024 - November 8, 2025
National Diploma (ND), Civil Engineering Technology
January 1, 2019 - January 1, 2021
Virtual Assistant Certificate
January 1, 2025 - November 8, 2025
Automobile Technology Certificate
January 1, 2024 - November 8, 2025

Industry Experience

Financial Services, Software & Internet, Retail, Media & Entertainment, Professional Services, Education, Other