Available to hire
I am an innovative and highly trained sales professional seeking a full-time position in which I can use my strong customer service and negotiation skills alongside transformative leadership to bring about meaningful change for a budding organization.
I bring several years of retail experience with effective communication skills in English and Spanish, a Bachelor’s Degree in Business Administration, and a Master’s Degree in Business Administration. I am a friendly customer service professional who is committed to balancing company goals while helping customers find satisfactory solutions.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Field Underwriter at Symmetry Financial Group
January 1, 2025 - PresentSells life insurance for mortgage protection, provides ongoing customer service to policyholders, and conducts investigations to verify information. Customizes each policy to meet the unique needs of clients, ensuring accuracy and alignment with client objectives. Communicates effectively with English- and Spanish-speaking clients throughout policy lifetimes.
Mobile Expert at T-Mobile
January 1, 2025 - September 5, 2025Sells T-Mobile products and services and delivers world-class customer service to both customers and non-customers. Analyzes accounts and recommends changes; stays up-to-date on evolving wireless technology and devices. Proficient in serving English- and Spanish-speaking clientele and earned top-tier sales awards within the region.
Assistant Property Manager at Lynx Property Services
November 1, 2016 - September 5, 2025Leased homes and apartments across the Austin, Round Rock, and Del Valle areas. Reconciled receipts and hours for semi-monthly payroll. Inspected dwellings to uphold quality standards and handled inquiries and maintenance requests to satisfy residents and business needs.
Leasing Consultant at Miller Properties
July 1, 2016 - September 5, 2025Leased apartments across 11 complexes in the Austin area. Managed general customer service duties and coordinated maintenance requests. Organized paperwork and tenant files for accuracy and supported marketing efforts.
Property Manager at 108 Place Apartments
March 1, 2016 - September 5, 2025Provided direct customer interactions to handle requests, inquiries, and concerns. Facilitated leasing processes with prospective and current tenants. Coordinated and collected monthly rent, scheduled quarterly safety inspections, and maintained 30 units.
Regional Sales Director at The Mobile Solution
May 1, 2009 - September 5, 2025Supervised four stores with seven-person teams each. Analyzed revenue and profit trends to forecast and set store-specific goals. Trained classes of 20 employees in effective sales practices and evaluated individual performances. Oversaw inventory control and addressed shrinkage.
Electronics Technician, 3rd Class at United States Navy
November 1, 2005 - September 5, 2025Supported the Command Master Chief in managing 400 personnel. Held a Secret Security Clearance. Trained at Naval Nuclear Power Training Command, developing problem-solving skills under time constraints and applying analytical theory to practical challenges.
Field Underwriter at Symmetry Financial Group
January 1, 2025 - PresentSells life insurance for mortgage protection; provides ongoing client service through policy lifecycles; conducts investigations to verify applicant information; customizes policies to meet the unique needs of each client.
Mobile Expert at T-Mobile
January 1, 2025 - September 5, 2025Sold T-Mobile products and services; delivered world-class customer service to both customers and non-customers; analyzed accounts and recommended changes; stayed current on wireless industry trends and device capabilities; proficient in English and Spanish.
Assistant Property Manager at Lynx Property Services
November 1, 2016 - September 5, 2025Leased homes and apartments across multiple areas; reconciled receipts and hours for semi-monthly payroll; inspected dwellings to ensure quality standards; handled inquiries and maintenance requests; assisted Property Manager with daily operations.
Leasing Consultant at Miller Properties
July 1, 2016 - September 5, 2025Leased apartments for 11 properties; handled general customer service and coordinated maintenance requests; organized paperwork and tenant files; assisted in marketing efforts.
Property Manager at 108 Place Apartments
March 1, 2016 - September 5, 2025Handled direct customer interaction for requests, inquiries, and concerns; facilitated apartment leasing processes with prospective and current tenants; coordinated and collected monthly rent checks; scheduled quarterly safety inspections; maintained upkeep of 30 units.
Regional Sales Director at The Mobile Solution
May 1, 2009 - September 5, 2025Supervised four stores simultaneously, each with a seven-person team; analyzed past revenues and profits to guide future sales projections; led training for 20 students; evaluated employee performance and managed schedules; oversaw inventory control to reduce shrinkage.
Electronics Technician, 3rd Class at United States Navy
November 1, 2005 - September 5, 2025Assisted the Command Master Chief in managing 400 personnel; held a Secret Security Clearance; completed Naval Nuclear Power Training Command, developing problem-solving skills under time-sensitive constraints.
Field Underwriter at Symmetry Financial Group
January 1, 2025 - PresentSells mortgage-protection life insurance policies and provides ongoing service to clients; conducts investigations to verify information and customizes each policy to meet client needs.
Mobile Expert at T-Mobile
January 1, 2025 - September 5, 2025Sold wireless products and services; delivered world-class customer service; analyzed accounts and recommended changes; stayed current on industry devices and capabilities; served English- and Spanish-speaking clientele; achieved top-tier sales status in the region.
Assistant Property Manager at Lynx Property Services
November 1, 2016 - September 5, 2025Leased homes/apartments in multiple Austin-area communities; reconciled receipts and hours for semi-monthly payroll; inspected dwellings; handled inquiries and maintenance requests; assisted Property Manager in daily operations.
Leasing Consultant at Miller Properties
July 1, 2016 - September 5, 2025Leased apartments for 11 complexes; provided general customer service; coordinated maintenance requests; organized paperwork and tenant files; assisted in marketing efforts.
Property Manager at 108 Place Apartments
March 1, 2016 - September 5, 2025Delivered direct customer interaction handling requests and concerns; facilitated leasing processes; coordinated monthly rent collections; scheduled quarterly safety inspections; maintained upkeep of 30 units.
Regional Sales Director at The Mobile Solution
May 1, 2009 - September 5, 2025Supervised four stores with seven-person teams; analyzed revenues for future projections; trained staff; evaluated performance and assigned work hours; oversaw inventory control and shrinkage reduction.
Electronics Technician, 3rd Class at United States Navy
November 1, 2005 - September 5, 2025Assisted the Command Master Chief in managing 400 personnel; confidential equipment handling with Secret Clearance; training at Naval Nuclear Power Training Command to solve complex problems under time constraints.
Education
Master of Business Administration at The University of Arizona
September 1, 2020 - June 1, 2022Bachelor of Business Administration at St. Edward's University
January 1, 2012 - January 1, 2014 at Austin Community College
January 1, 2010 - January 1, 2012Master of Business Administration at The University of Arizona
September 1, 2020 - June 30, 2022Bachelor of Business Administration at St. Edward's University
January 1, 2012 - January 1, 2014Associate Degree in Business Administration at Austin Community College
January 1, 2010 - January 1, 2012Master of Business Administration at The University of Arizona
September 1, 2020 - June 1, 2022Bachelor of Business Administration at St. Edward's University
January 1, 2012 - January 1, 2014Bachelor of Business Administration at Austin Community College
January 1, 2010 - January 1, 2012Qualifications
Secret Security Clearance
January 11, 2030 - September 5, 2025Secret Clearance
January 11, 2030 - September 5, 2025Driver's License
June 1, 2022 - May 1, 2030Secret Clearance
June 1, 2022 - May 1, 2030Driver's License
June 1, 2022 - May 1, 2030Industry Experience
Retail, Telecommunications, Government, Real Estate & Construction, Professional Services, Financial Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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