I'm Allene Norton, a Brooklyn-based software creator and founder focused on automating business workflows and delivering custom web applications. I design and implement automation configurations to streamline client processes, integrate APIs, and build modern productivity tools using Retool, Next.js, and Node.js. As founder of Norton Applications LLC, I lead product development, API design, and developer relations, helping enterprise and small-business clients unlock efficiency with tailored automation solutions. Previously I served as a remote software development instructor and contributed as a freelance Web and Mobile Developer, building Ruby on Rails applications and streaming deployment pipelines. I enjoy mentoring, simplifying complex concepts, and fostering collaboration across teams and communities, including launching a developer community around our products and integrations.

Allene Norton

I'm Allene Norton, a Brooklyn-based software creator and founder focused on automating business workflows and delivering custom web applications. I design and implement automation configurations to streamline client processes, integrate APIs, and build modern productivity tools using Retool, Next.js, and Node.js. As founder of Norton Applications LLC, I lead product development, API design, and developer relations, helping enterprise and small-business clients unlock efficiency with tailored automation solutions. Previously I served as a remote software development instructor and contributed as a freelance Web and Mobile Developer, building Ruby on Rails applications and streaming deployment pipelines. I enjoy mentoring, simplifying complex concepts, and fostering collaboration across teams and communities, including launching a developer community around our products and integrations.

Available to hire

I’m Allene Norton, a Brooklyn-based software creator and founder focused on automating business workflows and delivering custom web applications. I design and implement automation configurations to streamline client processes, integrate APIs, and build modern productivity tools using Retool, Next.js, and Node.js. As founder of Norton Applications LLC, I lead product development, API design, and developer relations, helping enterprise and small-business clients unlock efficiency with tailored automation solutions.

Previously I served as a remote software development instructor and contributed as a freelance Web and Mobile Developer, building Ruby on Rails applications and streaming deployment pipelines. I enjoy mentoring, simplifying complex concepts, and fostering collaboration across teams and communities, including launching a developer community around our products and integrations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Founder at Norton Applications LLC
July 20, 2025 - Present
Automation configurations to streamline client processes and improve efficiency. Tailored consulting services to small businesses, helping optimize operations by introducing and configuring modern productivity tools. Built full-stack custom web applications; contributed to API design, Zapier, and the SDK; launched product and developer community.
Head of Support and Developer Relations at Copilot Foundation
July 20, 2025 - September 5, 2025
Founding member of the Support and Developer Relations department; achieved 98% CSAT over 3+ years; enhanced communication with 3rd-party developers; authored API reference, customer-facing technical documentation, and comprehensive product guide; owner and lead engineer for Make integration and internal tools using Retrofit and custom Next.js apps; contributed to core product development, API design, Zapier, and the SDK.
Remote Software Development Instructor at Thrive DX
March 20, 2022 - September 5, 2025
Developed and implemented engaging software development curriculum focusing on Node, React, TypeScript, and Python; led instructional sessions and personalized mentorship for diverse groups of students; fostered an interactive learning environment and helped students grasp complex concepts more effectively.
Remote Mobile CI/CD Support Engineer at Bitrise
July 20, 2021 - September 5, 2025
Investigated and resolved CI/CD build issues for both indie and enterprise clients; improved deployment efficiency. Developed onboarding processes for new support hires, helping them get up to speed quickly and enhancing team productivity.
Remote Web Developer (Freelance) at Freelance
July 20, 2021 - September 5, 2025
Contributed to and maintained code in Ruby on Rails for COVID volunteer opportunities; streamlined the process for connecting volunteers with those in need. Developed a proprietary front-end for a music database, enhancing user experience and making it easier to explore and manage music collections. Managed deployment processes, ensuring updates were executed smoothly and efficiently, improving overall site performance.
Founder at Norton Applications LLC
July 20, 2025 - September 5, 2025
Automation configurations to streamline client processes and improve efficiency. Tailored consulting services to small business, helping optimize their operation by introducing and configuring modern productivity tools. Full-stack developer of custom web applications.
Head of Support and Developer Relations at Copilot Foundation
March 20, 2022 - September 5, 2025
Founding member of Support and Developer Relations department, achieved 98% average CSAT scores over 3+ years and enhanced communication with 3rd-party devs. Primary writer of API reference, customer-facing technical documentation, and comprehensive product guide. Owner and lead engineer for the Make integration and various internal tools using Retool and custom Next.js apps.
Remote Mobile CI/CD Support Engineer at Bitrise
July 20, 2021 - September 5, 2025
Investigated and resolved CI/CD build issues for both indie and enterprise clients, which improved deployment efficiency. Developed onboarding processes for new support hires, helping them get up to speed quickly and enhancing team productivity from day one.
Remote Web Developer at Freelance
July 20, 2021 - September 5, 2025
Contributed to and maintained code in Ruby on Rails for Covid volunteer opportunities, which streamlined the process for connecting volunteers with those in need. Developed a proprietary front-end for a music database, enhancing user experience and making it more engaging for users to explore and manage music collection. Managed deployment processes, ensuring updates were executed smoothly and efficiently, minimizing downtime and improving overall site performance.
Software Development at Flatiron
September 20, 2020 - September 5, 2025
Software development project work during the Flatiron program.
Remote Web Developer at Freelance
May 20, 2009 - September 5, 2025
Contributed to and maintained code in Ruby on Rails for Covid volunteer opportunities and built front-end components for music-related datasets.
Founder at Norton Applications LLC
July 20, 2025 - Present
Founded Norton Applications LLC to deliver automation configurations to streamline client processes and improve efficiency; led product development, API design, and developer relations; built integrations using Retool and Next.js; delivered enterprise-grade full-stack applications and automations; launched product and developer community.
Head of Support & Developer Relations at Norton Applications LLC
June 1, 2022 - Present
Founding member of the Support and Developer Relations department; achieved 98% average CSAT scores over 3+ years; authored API reference and customer-facing technical documentation; led Make integration and internal tooling using Retool and custom Next.js apps; served as a solutions engineer for enterprise clients delivering custom full-stack applications and automations; launched product and developer community to foster collaboration and knowledge-sharing.
Remote Software Development Instructor at Thrive DX (University of Wisconsin–Madison)
March 20, 2022 - September 5, 2025
Developed and implemented engaging software development curriculum focusing on Node, React, TypeScript, and Python; led instructional sessions and mentored diverse groups of students, fostering an interactive learning environment.
Remote Mobile CI/CD Support Engineer at Bitrise
October 1, 2021 - September 5, 2025
Investigated and resolved CI/CD build issues for indie and enterprise clients; developed onboarding processes for new support hires, helping them get up to speed quickly and enhancing team productivity from day one.
Remote Web Developer (Freelance) at Freelance
July 20, 2021 - September 5, 2025
Contributed to and maintained code in Ruby on Rails for COVID volunteer opportunities; developed a proprietary front-end for a music data base, improving user experience and deployment efficiency.

Education

Audio Engineering at University of Texas, Austin
August 20, 2009 - December 20, 2012
Audio Engineering, Music Production at Austin Community College
January 20, 2008 - May 20, 2009
Audio Engineering at Austin Community College
August 20, 2009 - December 20, 2012
Radio/Film/Television at University of Texas, Austin
January 11, 2030 - September 5, 2025
Certificate in Radio/Film/Television at University of Texas at Austin
January 1, 2008 - May 1, 2009
Certificate in Audio Engineering at University of Texas at Austin
August 1, 2009 - December 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education