Miko Xiao

Work Experience

Marcom Manager at Shangri-la
May 1, 2024 - September 6, 2025
Led marketing communications strategy for the Shangri-La property, overseeing brand management, campaigns, content production, digital and print channels, and events. Collaborated with Sales & Marketing teams to develop go-to-market strategies, managed budgets, and coordinated cross-functional teams to deliver integrated marketing programs across local and regional markets.
Secretary to Director of Sales & Marketing at Shangri-la
March 1, 2018 - September 6, 2025
Provided administrative and executive support to the Director of Sales & Marketing, managed calendars and travel, prepared reports and presentations, coordinated marketing materials and events, and supported daily operations.
Management Trainee at Hilton
September 1, 2016 - September 6, 2025
Rotational program across hotel departments to gain hands-on experience in hospitality operations, guest services, revenue management, and front-of-house activities; supported cross-functional teams on guest experience initiatives.

Education

at Swiss Hospitality Management School
January 1, 2017 - September 6, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment