Available to hire
Hi there! I’m Fareedah Phillips, a reliable and friendly retail professional with hands-on experience in busy stores, delivering excellent customer service, and keeping shelves well-stocked and displays inviting. I excel at helping customers find the right products, processing transactions accurately, and maintaining a clean, safe shopping environment.
I’m a quick learner who stays organized, communicates clearly, and thrives in team settings. I’m currently pursuing cyber security studies while continuing to develop my people skills and bring a positive, proactive approach to every role.
Experience Level
Language
English
Fluent
Work Experience
Sales Assistant (Part Time) at Greggs
July 1, 2024 - September 6, 2025Delivered excellent customer service by assisting shoppers with product selection, sizing, and in-store promotions. Maintained store cleanliness and organized stock displays. Processed transactions using POS systems and handled returns or exchanges in line with company policies. Contributed to sales goals by actively promoting key products and upselling where appropriate. Supported team operations during high-traffic periods, such as weekends and seasonal sales.
Customer Service Assistant (Part Time) at Manchester Metropolitan University
January 1, 2024 - PresentProvided friendly customer service and assistance to students and staff; answered inquiries, supported campus operations, and helped maintain service areas.
Sales Assistant at Crocs Outlet Wembley
September 1, 2025 - September 6, 2025Delivered excellent customer service by assisting shoppers with product selection and sizing, in-store promotions, and upselling where appropriate. Maintained store cleanliness and organized displays, restocked merchandise, and processed transactions using POS systems including returns or exchanges.
Sales Assistant at Greggs
July 1, 2024 - September 6, 2025Delivered excellent customer service, assisted shoppers with product selection and sizing, and in-store promotions. Maintained store cleanliness and organization, restocked merchandise and created attractive displays. Handled cash and card transactions; managed returns or exchanges in line with company policies. Contributed to sales goals by actively promoting key products and upselling where appropriate. Supported team operations during high-traffic periods, such as weekends and seasonal sales.
Customer Service Assistant at Manchester Metropolitan University
January 1, 2024 - PresentProvided customer service support, assisted visitors and students, resolved inquiries, and contributed to team goals. Demonstrated a customer-first mindset, friendly attitude, and attention to detail in daily operations.
Sales Associate at Crocs Outlet Wembley
September 1, 2025 - September 6, 2025Delivered excellent customer service by assisting shoppers with product selection, sizing, and in-store promotions. Maintained store cleanliness and organization, restocked merchandise, and created attractive displays. Handled transactions efficiently using POS systems and managed returns or exchanges in line with company policies. Contributed to sales goals by promoting key products and upselling where appropriate. Supported team operations during high-traffic periods, such as weekends and seasonal sales.
Education
A Levels at Portman Woodward Cambridge
January 11, 2030 - September 6, 2025Cyber Security Student at Manchester Metropolitan University
January 1, 2024 - September 6, 2025Cyber Security Student at Manchester Metropolitan University
January 1, 2024 - September 6, 2025Qualifications
Industry Experience
Retail, Education, Professional Services, Software & Internet
Experience Level
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