Available to hire
I’m a results-driven hospitality and business professional with 7+ years of experience in operations, customer service, and leadership. I excel at leading large teams, coordinating logistics, and optimizing guest satisfaction in fast-paced environments. I recently completed an MBA with distinction to deepen my expertise in strategy, financial management, and organizational leadership.
As an Eagle Scout, I bring a proven record of leadership, service, and commitment to excellence. I apply a proactive, collaborative approach to projects and a passion for delivering memorable guest experiences.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Assistant Manager at Casa de Fruta Restaurant
September 1, 2023 - September 6, 2025Managed daily operations including ordering, inventory, guest satisfaction, and vendor communication (U.S. Foods, Sysco, Pepsi). Led a team of 40+ staff, providing training, performance feedback, and conflict resolution. Maintained food safety standards; earned ServSafe Food Protection Manager Certification.
Recreation Host & Fireworks Cruise Driver at Disney World Resort
July 1, 2022 - September 6, 2025Captain an evening cruise experience, ensuring a lively and engaging atmosphere. Enhanced guest engagement through interactive storytelling on Disney history. Collaborated with teams to maintain safety and magical guest experiences.
Baker at Casa de Fruta Restaurant
September 1, 2021 - September 6, 2025Prepared baked goods for daily service, including pies, croissants, and cookies. Maintained compliance with food handling guidelines and standards.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
August 1, 2019 - September 6, 2025Ensured a positive shopping experience by handling guest concerns, resolving issues, and returns. Used persuasive techniques to upsell and cross-sell related items.
Grounds Maintenance Crew Member at Casa de Fruta
August 1, 2020 - September 6, 2025Planted, pruned, and cared for a variety of plants and trees. Maintained landscaping, repaired outdoor areas, and ensured clean and safe public spaces.
Assistant Manager at Casa de Fruta Restaurant
September 30, 2023 - September 6, 2025Managed daily operations including ordering, inventory management, guest satisfaction, and vendor communication (U.S. Foods, Sysco, Pepsi). Led a team of 40+ staff, providing training, performance feedback, and conflict resolution. Maintained food safety standards; earned ServSafe Food Protection Manager Certification.
Recreation Host & Fireworks Cruise Driver at Disney World Resort
July 31, 2022 - September 6, 2025Captain of an evening cruise experience, ensuring a lively and engaging atmosphere. Enhanced guest engagement through interactive storytelling on Disney history. Collaborated with teams to maintain safety and magical guest experiences.
Baker at Casa de Fruta Restaurant
September 30, 2021 - September 6, 2025Prepared baked goods for daily service, including pies, croissants, and cookies. Maintained compliance with food handling guidelines and standards.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
August 31, 2018 - September 6, 2025Summer 2018: Ensured a positive shopping experience by handling guest concerns, resolving issues, and processing returns; Used persuasive techniques to upsell and cross-sell related items.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
August 31, 2019 - September 6, 2025Summer 2019: Ensured a positive shopping experience by handling guest concerns, resolving issues, and processing returns; Used persuasive techniques to upsell and cross-sell related items.
Grounds Maintenance Crew Member at Casa de Fruta
August 31, 2020 - September 6, 2025Planted, pruned, and cared for a variety of plants and trees. Maintained landscaping, repaired outdoor areas, and ensured clean and safe public spaces.
Assistant Manager at Casa de Fruta Restaurant
September 1, 2023 - September 6, 2025Managed daily operations including ordering, inventory, guest satisfaction, and vendor communication with suppliers such as U.S. Foods, Sysco, and Pepsi. Led a team of 40+ staff with training, performance feedback, and conflict resolution. Maintained food safety standards and earned ServSafe Food Protection Manager Certification.
Recreation Host & Fireworks Cruise Driver at Disney World Resort
July 1, 2022 - September 6, 2025Captain of an evening cruise experience, ensuring a lively and engaging atmosphere. Enhanced guest engagement through interactive storytelling on Disney history. Collaborated with teams to maintain safety and create magical guest experiences.
Baker at Casa de Fruta Restaurant
September 1, 2021 - September 6, 2025Prepared baked goods for daily service, including pies, croissants, and cookies. Maintained compliance with food handling guidelines and standards.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
January 1, 2018 - September 6, 2025Ensured a positive shopping experience by handling guest concerns, resolving issues, and returns. Used persuasive techniques to encourage purchases, upselling, and cross-selling related items.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
January 1, 2019 - September 6, 2025Ensured a positive shopping experience by handling guest concerns, resolving issues, and returns. Used persuasive techniques to encourage purchases, upselling, and cross-selling related items.
Grounds Maintenance Crew Member at Casa de Fruta
January 1, 2020 - September 6, 2025Planted, pruned, and cared for a variety of plants and trees. Maintained landscaping, repaired outdoor areas, and ensured clean and safe public spaces.
Assistant Manager at Casa de Fruta Restaurant
September 1, 2023 - September 6, 2025Managed daily operations including ordering, inventory, guest satisfaction, and vendor communication (U.S. Foods, Sysco, Pepsi). Led a team of 40+ staff, providing training, performance feedback, and conflict resolution. Maintained food safety standards; earned ServSafe Food Protection Manager Certification.
Recreation Host & Fireworks Cruise Driver at Disney World Resort
July 1, 2022 - September 6, 2025Captain of an evening cruise experience, ensuring a lively and engaging atmosphere. Enhanced guest engagement through interactive storytelling on Disney history. Collaborated with teams to maintain safety and magical guest experiences.
Baker at Casa de Fruta Restaurant
September 1, 2021 - September 6, 2025Prepared baked goods for daily service, including pies, croissants, and cookies. Maintained compliance with food handling guidelines and standards.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
August 31, 2018 - September 6, 2025Ensured a positive shopping experience by handling guest concerns, resolving issues, and returns. Used persuasive techniques to encourage purchases, upselling, and cross-selling related items.
Customer Service Sales Associate at Casa de Fruta Fruit Stand
August 31, 2019 - September 6, 2025Summer 2019 role focusing on guest service and sales.
Grounds Maintenance Crew Member at Casa de Fruta
June 1, 2020 - September 6, 2025Planted, pruned, and cared for a variety of plants and trees. Maintained landscaping, repaired outdoor areas, and ensured clean and safe public spaces.
Education
Bachelor of Science at California Polytechnic State University, San Luis Obispo, CA
January 11, 2030 - March 1, 2024Master of Business Administration at Sonoma State University, Sonoma, CA
January 11, 2030 - September 6, 2025Bachelor of Science in Recreation, Parks, and Tourism Administration, Minor in Economics at California Polytechnic State University, San Luis Obispo
January 11, 2030 - March 1, 2024Master of Business Administration at Sonoma State University
August 1, 2025 - September 6, 2025Bachelor of Science in Recreation, Parks, and Tourism Administration (Minor in Economics) at California Polytechnic State University, San Luis Obispo, CA
January 11, 2030 - March 1, 2024Master of Business Administration at Sonoma State University, Sonoma, CA
January 11, 2030 - August 1, 2025Bachelor of Science in Recreation, Parks, and Tourism Administration, Minor in Economics at California Polytechnic State University, San Luis Obispo
January 11, 2030 - March 1, 2024Master of Business Administration at Sonoma State University
January 11, 2030 - August 1, 2025Qualifications
ServSafe Food Protection Manager Certification
January 11, 2030 - September 6, 2025ServSafe Food Protection Manager Certification
January 11, 2030 - September 6, 2025ServSafe Food Protection Manager Certification
January 11, 2030 - September 6, 2025ServSafe Food Protection Manager Certification
January 11, 2030 - September 6, 2025Industry Experience
Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education
Skills
Experience Level
Expert
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