End-to-end content and campaign calendars; coordinate deadlines across design, copy, and approvals to keep projects on schedule. Prepare weekly and monthly reports (GA4/e-mail/SMS), consolidate insights, and distribute to stakeholders to inform planning. Coordinate external partners (tourist boards, influencers, bloggers, event promoters, affiliates): schedule calls, track deliverables, and maintain contact logs. Manage digital & print asset libraries (templates, logos, and media kits); liaise with printers for posters, billboards, and flyers; ensure brand consistency across all materials. Support email and SMS deployments with list prep, QA checks, and post-send tracking; document A/B tests and outcomes for the team’s knowledge base. Conduct customer surveys and compile the findings into clear summaries and action lists for senior staff. Selected impact: supported campaigns that drove +45% social engagement and +30% email open rates through consistent coordination, reporting, and as

Bookings & Website Coordinator at Indie Training Fund

Coordinated course schedules, bookings, and stakeholder communications for members across the UK TV Industry. Managed event logistics (master classes, seminars, theme weeks): invites, RSVPs, room/tech needs, on-site support. Maintained website content and produced clear course documentation, agendas, and post-event reports. Created branded collateral (flyers, banners, infographics) to standardize communications. Result: marketing efforts increased event attendance by 25%.

Hotel Receptionist at Norfolk Plaza Hotel

Supported daily front-of-house operations, providing excellent customer service while handling reservations and guest inquiries. Delivered administrative support to management, including cash reporting and correspondence.

Production Assistant at Beloke Producciones

TV Production Assistant Intern at Televisión de Galicia

Researched, wrote, and presented news stories; collaborated with video editors to deliver engaging content under tight deadlines.

Digital Marketing Executive at SNT Travel

Assisted senior marketers with planning and execution of multi-channel campaigns (social, email, SMS) that increased customer engagement and bookings. Coordinated social media calendars and reported on campaign performance to guide team decision-making. Supported paid campaign setup and targeting, ensuring alignment with team goals. Designed digital and print assets (social posts, brochures, billboards, flyers) to support brand initiatives. Assisted with influencer and blogger outreach, researched potential partners and coordinated communications. Conducted market research, surveys, and customer persona development to support campaign planning.

Journalist / TV News Programme at Televisión de Galicia

Researched, wrote, and presented news stories; collaborated with video editors to deliver engaging content under tight deadlines.

Booking & Website Coordinator at Indie Training Fund

Coordinated marketing and promotional activities for industry courses and events, increasing attendance by 25%. Managed website updates, bookings, and event communications to ensure smooth operations. Created marketing collateral (flyers, infographics, banners) to support brand consistency. Assisted with event coordination, from master classes to media weeks, ensuring professional execution.

Hotel Receptionist at Norfolk Plaza Hotel

Supported daily front-of-house operations, providing excellent customer service while handling reservations and guest inquiries. Delivered administrative support to management, including cash reporting and correspondence.

Receptionist / Administrative Assistant at Beloke Producciones

Supported daily front-of-house operations and administrative tasks as part of the production team.

TV Production Assistant at Televisión de Galicia

Supported production tasks, research, content development, and post-production coordination.

Customer Service Specialist at Vodafone & France Telecom

Supported Vodafone & France Telecom customer accounts, resolved queries and assisted with retention campaigns. Provided peer support and training to improve team efficiency.

TV Production Assistant Intern at Televisión de Galicia

Researched, wrote, and presented news stories; collaborated with video editors to deliver engaging content under tight deadlines.

TV Production Assistant at Beloke Producciones

Researched, wrote, and presented news stories; collaborated with video editors to deliver engaging content under tight deadlines.

Hotel Receptionist at Norfolk Plaza Hotel

Delivered daily front-of-house operations, providing excellent customer service while handling reservations and guest inquiries. Provided administrative support to management, including cash reporting and correspondence.