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I'm Jessie Buss, a results-driven professional with 9+ years of experience in product marketing, sales operations, and brand management. As a Chief Administrative Officer and co-owner, I combine strategic planning with hands-on execution to streamline operations, grow revenue, and deliver measurable results. I excel at cross-functional collaboration, data-driven marketing, and creating compelling storytelling across digital platforms. From SaaS launches to brand identities and customer engagement initiatives, I thrive on turning complex challenges into clear, actionable plans that drive growth and delight customers.…I'm Jessie Buss, a results-driven professional with 9+ years of experience in product marketing, sales operations, and brand management. As a Chief Administrative Officer and co-owner, I combine strategic planning with hands-on execution to streamline operations, grow revenue, and deliver measurable results. I excel at cross-functional collaboration, data-driven marketing, and creating compelling storytelling across digital platforms. From SaaS launches to brand identities and customer engagement initiatives, I thrive on turning complex challenges into clear, actionable plans that drive growth and delight customers.

Jessie Buss

Product Designer, Graphic Designer, Brand Designer, +2

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I'm Jessie Buss, a results-driven professional with 9+ years of experience in product marketing, sales operations, and brand management. As a Chief Administrative Officer and co-owner, I combine strategic planning with hands-on execution to streamline operations, grow revenue, and deliver measurable results. I excel at cross-functional collaboration, data-driven marketing, and creating compelling storytelling across digital platforms. From SaaS launches to brand identities and customer engagement initiatives, I thrive on turning complex challenges into clear, actionable plans that drive growth and delight customers.…I'm Jessie Buss, a results-driven professional with 9+ years of experience in product marketing, sales operations, and brand management. As a Chief Administrative Officer and co-owner, I combine strategic planning with hands-on execution to streamline operations, grow revenue, and deliver measurable results. I excel at cross-functional collaboration, data-driven marketing, and creating compelling storytelling across digital platforms. From SaaS launches to brand identities and customer engagement initiatives, I thrive on turning complex challenges into clear, actionable plans that drive growth and delight customers.

Available to hire

I’m Jessie Buss, a results-driven professional with 9+ years of experience in product marketing, sales operations, and brand management. As a Chief Administrative Officer and co-owner, I combine strategic planning with hands-on execution to streamline operations, grow revenue, and deliver measurable results.

I excel at cross-functional collaboration, data-driven marketing, and creating compelling storytelling across digital platforms. From SaaS launches to brand identities and customer engagement initiatives, I thrive on turning complex challenges into clear, actionable plans that drive growth and delight customers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Director, Sales Operations at Queclink Wireless Solutions, North America

December 31, 2022 - September 7, 2025

Led production optimization and sales operations to increase U.S. market revenue and improve customer satisfaction by aligning factory output with sales demand; facilitated weekly factory meetings and client consultations to ensure product requirements were met.

Chief Administrative Officer & Co-Owner at Gravity Services

January 1, 2022 - Present

Oversee administrative and operational functions including budgeting, bookkeeping, scheduling, project planning, proposals/estimations, and pricing. Drive business efficiency and growth through strategic planning and technology integration.

Director, Sales Operations at Queclink Wireless Solutions, North America

January 1, 2022 - September 7, 2025

As Director, Sales Operations, I aligned factory output with sales demand to grow U.S. revenue from $2M to $6M. I led weekly factory meetings and daily client consultations to ensure requirements were met, improved on-time order fulfillment by 80%, streamlined backend logistics raising customer satisfaction to 93%, and delivered over 200,000 GPS asset tracking units to the U.S. market.

Chief Administrative Officer & Co-Owner at Gravity Services

January 1, 2022 - Present

As Chief Administrative Officer and Co-Owner, I oversee core administrative and operational functions, including budgeting, bookkeeping, scheduling, project planning, proposals/estimations, and pricing. I drive business efficiency and growth through strategic planning and the integration of modern technologies. I led data-driven platform adoption (Yelp, Google) to boost brand visibility and achieve 60% sales growth despite market challenges. I implemented QuickBooks for streamlined invoicing and accounting, created 3D renderings to showcase project outcomes, and renegotiated vendor contracts to reduce project costs by 20%. I executed a targeted marketing plan that increased customer awareness and call volume by 43%, and grew 5-star reviews by 32% through a focus on craftsmanship and client satisfaction.

Product Marketing Manager at Direct Communication Solutions Inc. (DCS)

December 31, 2020 - September 7, 2025

Managed all digital marketing assets and product launches for GPS tracking devices and platform services; collaborated cross-functionally to maintain brand consistency and support sales growth; led multiple SaaS and platform initiatives.

Product Marketing Manager at Direct Communication Solutions Inc. (DCS)

January 1, 2020 - September 7, 2025

As Product Marketing Manager, I managed all digital marketing assets and product launches for GPS tracking devices and platform services. I launched two Platform-as-a-Service (PaaS) solutions and one mobile app in partnership with major cellular providers, increased ARPU from $3.10 to $4.40 for the MiFleet platform, led the introduction of four SaaS solutions generating $3M in first-year revenue, supported $16M in hardware product management for the distribution center, and implemented self-help tools that improved technical support efficiency by 22%, saving $30,000 annually.

Senior Graphic Designer at Gatorz Eyewear

December 31, 2018 - September 7, 2025

Created visually compelling graphics and brand assets for digital, packaging, and trade show platforms; contributed to brand recognition and revenue growth; led trade show launches.

Senior Graphic Designer at Gatorz Eyewear

January 1, 2018 - September 7, 2025

As Senior Graphic Designer, I created visually compelling graphics and brand assets for digital, packaging, and trade show platforms, contributing to an 8% increase in product sales and 20% revenue growth. I reduced packaging costs by 10% through design optimizations and generated $1M in revenue from three trade show launches at Shot Show 2018, while collaborating with social media to grow Instagram followers by 32%.

Chief Operations & Marketing Admin / Co-Owner at Gravity Welding & Fabrication

December 31, 2017 - September 7, 2025

Oversaw business operations, marketing strategy, and client engagement; improved repeat customers, reduced costs, and maintained high client satisfaction; redesigned website to showcase projects.

Chief Operations & Marketing Admin / Co-Owner at Gravity Welding & Fabrication

January 1, 2017 - September 7, 2025

As Chief Operations & Marketing Admin / Co-Owner, I oversaw business operations, marketing strategy, and client engagement for a custom welding and fabrication company. I increased repeat customers by 40% in the first year, reduced operational costs by 35% through new cost monitoring and process improvements, maintained a 5-star customer rating across Google, Yelp, Facebook, and Instagram, designed and launched a streamlined website, and executed a multi-channel financial marketing plan that raised customer awareness and inbound calls by 17%.