Available to hire
I am a results-driven professional with over a decade of experience across luxury retail, hospitality, and real estate in Switzerland and the Middle East. I thrive in fast-paced environments, delivering high-impact sales, customer relations, and brand-building initiatives that resonate with multicultural audiences.
My strengths include digital marketing, CRM-driven sales, e-commerce, and cross-functional collaboration. I enjoy turning ideas into actionable strategies, leading projects from concept to execution, and creating experiences that delight customers while driving growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Arabic
Fluent
Russian
Advanced
Work Experience
Reseller at Freelance
December 31, 2025 - September 8, 2025Buying and reselling textile products to profit through e-commerce and pop-up stores; Handling postal packages of orders to customers.
Reseller at Freelance
January 1, 2025 - September 8, 2025Buying and reselling textile products to make a profit through e-commerce and pop-up stores; handling postal packages of orders to customers.
Reseller (Freelance) at Freelance
January 1, 2025 - September 8, 2025Buying and reselling textile products for profit via e-commerce and pop-up stores; handling order packaging and postal shipments to customers.
Reseller (Freelance) at Self-employed / Montreux, Switzerland
January 1, 2025 - September 8, 2025Buying and reselling textile products to make a profit through e-commerce and pop-up stores. Handling postal packages of orders to customers.
Sales Associate & Cash Register at Boutique Caritas
December 31, 2022 - September 8, 2025Operated cash register with precision & efficiency, handling cash & credit payments seamlessly. Received, sorted, and prepared items for sale with meticulous attention to detail.
Sales Associate & Cash Register at Boutique Caritas
January 1, 2022 - September 8, 2025Operated cash register with precision & efficiency, handling cash & credit payments seamlessly; received, sorted, and prepared items for sale with meticulous attention to detail.
Sales Associate & Cash Register at Boutique Caritas
January 1, 2022 - September 8, 2025Operated cash register, processed cash and card payments; received, sorted and prepared sale items with meticulous attention to detail.
Sales Associate & Cash Register at Boutique Caritas
January 1, 2022 - September 8, 2025Operated cash register with precision & efficiency, handling cash & credit payments seamlessly. Received, sorted, and prepared items for sale with meticulous attention to detail.
Real Estate Agent at Freelance
December 31, 2020 - September 8, 2025Acted as an intermediary between property owners and prospective tenants, ensuring effective communication and satisfaction. Advised tenants on rental properties that matched their requirements and financial constraints, providing expert consultation and organizing concierge services.
Real Estate Agent at Freelance
January 1, 2020 - September 8, 2025Acted as an intermediate between property owners & prospective tenants, ensuring effective communication and satisfaction; advised tenants on rental properties that matched their requirements and financial constraints, providing expert consultation throughout the process and organizing concierge services.
Real Estate Agent at Freelance
January 1, 2020 - September 8, 2025Acted as an intermediary between property owners and prospective tenants; advised tenants on rental properties and coordinated concierge services.
Real Estate Agent at Freelance
January 1, 2020 - September 8, 2025Acted as an intermediary between property owners & prospective tenants, ensuring effective communication and satisfaction. Advised tenants on rental properties and organized concierge services.
Customer Service Representative & Brand Coordinator at 24/7 Concierge SA
December 31, 2019 - September 8, 2025Overseeing all branch matters in Montreux and Interlaken and taking care of apartment visits, check-in, and check-out.
Customer Service Representative & Brand Coordinator at 24/7 Concierge SA
January 1, 2019 - September 8, 2025Overseeing all branch matters in Montreux and Interlaken and taking care of apartment visits, check-in, and check-out.
Customer Service Representative & Brand Coordinator at 24/7 Concierge SA
January 1, 2019 - September 8, 2025Oversaw branch matters in Montreux and Interlaken; managed apartment visits, check-ins and check-outs; maintained brand standards and guest relations.
Customer Service Representative & Brand Coordinator at 24/7 Concierge SA
January 1, 2019 - September 8, 2025Overseeing all branch matters in Montreux and Interlaken and taking care of apartment visits, check-in, and check-out.
Sales and Marketing Executive at OLIVER FRANCOIS AUSONI
December 31, 2017 - September 8, 2025Successfully marketed and sold exclusive clothing of more than 50 brands, achieving a 15% increase in sales through personalized selling strategies. Managed intake and presentation of new collections for sales, ensuring high standards of presentation and customer appeal. Created and developed an online store project on the Shopify platform, managing full project lifecycle: e-commerce, social media, marketing strategies, development, testing & implementation.
Sales & Marketing Executive at Oliver Francois Ausoni
January 1, 2017 - September 8, 2025Successfully marketed and sold exclusive clothing of more than 50 brands, achieving a 15% increase in sales through personalized selling strategies; managed the intake and presentation of new collections for sales, ensuring high standards of presentation and customer appeal; created and developed an online store project on the Shopify platform, managing full project lifecycle.
Sales and Marketing Executive at OLIVER FRANCOIS AUSONI
January 1, 2017 - September 8, 2025Marketed and sold exclusive clothing; achieved a 15% sales increase through personalized selling; managed onboarding of new collections and an online store project (Shopify) end-to-end.
Sales and Marketing Executive at OLIVER FRANCOIS AUSONI
January 1, 2017 - September 8, 2025Successfully marketed and sold exclusive clothing of more than 50 brands, achieving a 15% increase in sales through personalized selling strategies. Managed intake and presentation of new collections; developed an online store project on Shopify.
Account Manager at BASE7BOOKING
December 31, 2016 - September 8, 2025Promoted & sold Property Management System (PMS) through cold calling across diverse markets. Launched and established a new market presence in the Middle East. Monitored sales flow using a CRM system.
Sales & Marketing Coordinator at SPA DR. BURGENER-GRAND HOTEL DU LAC 5*, ROYAL PLAZA 5*
December 31, 2016 - September 8, 2025Promoted the spa opening with marketing campaigns and flyers to increase brand visibility. Achieved a 20% increase in sales through strategic promotions and cosmetic product recommendations. Managed appointments, billing, payments, and inventory control while maintaining robust client relationships.
Account Manager at BASE7BOOKING
January 1, 2016 - September 8, 2025Promoted & sold Property Management System (PMS) through cold calling across diverse markets; launched and established a new market presence in the Middle East; monitored sales flow using a CRM system.
Sales & Marketing Coordinator at Royal Plaza 5* / Spa Dr. Burgener
January 1, 2016 - September 8, 2025Continued marketing initiatives and event promotions for spa and hotel brands; maintained high standards of presentation and customer appeal.
Account Manager at BASE7BOOKING
January 1, 2016 - September 8, 2025Promoted & Sold Property Management System (PMS) through cold calling; launched and established a new market presence in the Middle East; monitored sales flow via CRM.
Account Manager at BASE7BOOKING
January 1, 2016 - September 8, 2025Promoted & sold Property Management System (PMS) through cold calling; launched and established a new market presence in the Middle East; monitored sales flow via CRM.
Sales and Marketing Coordinator at SPA DR. BURGENER-GRAND HOTEL DU LAC 5*, ROYAL PLAZA 5*-
January 1, 2016 - September 8, 2025Promoted the spa opening by creating marketing campaigns and flyers; increased brand visibility and sales; managed client relationships and appointments; inventory control and replenishment.
Front Desk & Reservation Agent at EUROTEL RIVIERA, 4*
December 31, 2015 - September 8, 2025Managed billing and payment processes efficiently. Upsold rooms for Walk-ins. Administered all reservations, cancellations, vouchers, departures, and no-shows, in line with hotel policy. Coordinated with other departments and assisted with menu translations as needed.
Front Desk & Reservation Agent at Eurotel Riviera
January 1, 2015 - September 8, 2025Managed billing and payment processes efficiently; upsold rooms for Walk-ins; administered all reservations, cancellations, vouchers, departures, and no-shows, in line with the Hotel’s policy; maintained coordination with other departments; prepared and translated menus as needed.
Front Desk & Reservation Agent at EUROTEL RIVIERA, 4*
January 1, 2015 - September 8, 2025Managed billing and payments; upsold rooms to Walk-ins; administered reservations, cancellations, vouchers, departures, and no-shows; coordinated with other departments.
Front Desk & Reservation Agent at EUROTEL RIVIERA, 4*
January 1, 2015 - September 8, 2025Managed billing and payment processes; upsold rooms for Walk-ins; administered reservations, cancellations, vouchers, departures, and no-shows; coordinated with other hotel departments.
After Sales Service Associate at FRANCK MULLER WATCHLAND SA
December 31, 2014 - September 8, 2025Coordinated with international agents, providing assistance to address client inquiries. Registered & Verified luxury watches as part of the operational procedure.
After Sales Service Associate at Franck Muller Watchland SA
January 1, 2014 - September 8, 2025Coordinated with International agents, providing assistance to address client inquiries; registered & verified luxury watches as part of the operational procedure.
After Sales Service Associate at FRANCK MULLER WATCHLAND SA
January 1, 2014 - September 8, 2025Coordinated with international agents; assisted clients with inquiries; registered and verified luxury watches as part of procedures.
After Sales Service Associate at FRANCK MULLER WATCHLAND SA
January 1, 2014 - September 8, 2025Coordinated with international agents; provided assistance to address client inquiries; registered & verified luxury watches as part of the operational procedure.
Sales & Marketing Representative at INNORBIT LTD
December 31, 2013 - September 8, 2025Sold Ayurvedic teas to retailers and online. Conducted market research and successfully launched products into the Swiss market. Created and managed a social media account, achieving a 20% increase in followers in one month by boosting brand awareness and engagement.
Sales & Marketing Representative at Innorbit Ltd
January 1, 2013 - September 8, 2025Sold Ayurvedic teas to retailers (getting products in store shelves) and online; conducted market research & successfully launched products into the Swiss market; created and managed a social media account, achieving a 20% increase in followers in one month by significantly boosting brand awareness and audience engagement.
Sales & Marketing Coordinator at Spa Dr. Burgener - Grand Hotel Du Lac 5*, Royal Plaza 5*
January 1, 2013 - September 8, 2025Promoted the new opening of the Spa by creating marketing campaigns and flyers to increase brand visibility; achieved a 20% increase in sales through strategic promotions and client outreach; cultivated robust client relationships while effectively managing appointments, billing and payments; inventory control and restocking.
Sales & Marketing Representative at INNORBIT LTD
January 1, 2013 - September 8, 2025Sold Ayurvedic teas to retailers; conducted market research and launched products in the Swiss market; managed a social media presence to boost brand awareness.
Sales and Marketing Coordinator at SPA DR. BURNGER-GRAND HOTEL DU LAC 5*, ROYAL PLAZA 5*
January 1, 2013 - September 8, 2025Promoted spa opening via marketing campaigns; achieved 20% sales growth; maintained robust client relationships and managed appointments.
Sales & Marketing Representative at INNORBIT LTD
January 1, 2013 - September 8, 2025Sold Ayurvedic teas to retailers and online; conducted market research; launched products into the Swiss market; created and managed a social media account, increasing followers and brand awareness.
Owner & Manager at AMNESIA CLUB
December 31, 2009 - September 8, 2025Established and managed operations at Amnesia Women’s Wellness Club Resort, overseeing a team of 8 staff members and consistently serving an average of 160 customers daily.
Owner & Manager at Amnesia Club
December 31, 2009 - September 8, 2025Established and managed the operations at Amnesia Women’s Wellness Club Resort, overseeing a team of 8 staff members; consistently serviced an average of 160 customers daily, ensuring an exceptional customer experience and operational excellence.
Owner & Manager at AMNESIA CLUB
January 1, 2009 - September 8, 2025Established and managed a women’s wellness club/resort in Damascus; led a team of 8; served an average of 160 customers daily.
Owner & Manager at AMNESIA CLUB
January 1, 2009 - September 8, 2025Established and managed operations at Amnesia Women’s Wellness Club Resort, overseeing a team of 8 staff; consistently serviced an average of 160 customers daily.
Education
Master’s degree in International Business Administration at AMERICAN GRADUATE SCHOOL OF BUSINESS
January 1, 2012 - January 1, 2013Swiss Higher Diploma and Bachelor’s degree (Honours) - Diploma in Hospitality & Events Management at SWISS HOTEL MANAGEMENT SCHOOL
January 1, 2007 - January 1, 2011Diploma in International Étiquette and Protocol at INSTITUTE VILLA PIERREFEU
January 1, 2006 - January 1, 2006Diploma in Business Administration at INSTITUTE VILLA PIERREFEU
January 1, 2005 - January 1, 2006IGCSE - International General Certificate of Secondary Education at INTERNATIONAL UNIVERSITY OF SCIENCE & TECHNOLOGY
January 1, 2004 - January 1, 2005Diploma at PAKISTAN INTERNATIONAL SCHOOL OF DAMASCUS
January 11, 2030 - September 8, 2025Master’s degree in International Business Administration at AMERICAN GRADUATE SCHOOL OF BUSINESS
January 1, 2012 - January 1, 2013Swiss Higher Diploma and Bachelor’s degree (Honours) - Diploma in Hospitality & Events Management at SWISS HOTEL MANAGEMENT SCHOOL
January 1, 2007 - January 1, 2011Diploma in International Étiquette and Protocol at INSTITUTE VILLA PIERREFEU
January 1, 2006 - January 1, 2006Diploma in Business Administration at INSTITUTE VILLA PIERREFEU
January 1, 2005 - January 1, 2006IGCSE - International General Certificate of Secondary Education at PAKISTAN INTERNATIONAL SCHOOL OF DAMASCUS
January 1, 2004 - January 1, 2005Master’s degree in International Business Administration at American Graduate School of Business
January 1, 2012 - January 1, 2013Swiss Higher Diploma and Bachelor’s degree (Honours) - Diploma in Hospitality & Events Management at Swiss Hotel Management School
January 1, 2007 - January 1, 2011Diploma in International Étiquette and Protocol at Institute Villa Pierrefeu
January 1, 2006 - January 1, 2006Diploma in Business Administration at International University of Science & Technology
January 1, 2005 - January 1, 2006IGCSE - International General Certificate of Secondary Education at Pakistan International School of Damascus
January 1, 2004 - January 1, 2005Master’s degree in International Business Administration at AMERICAN GRADUATE SCHOOL OF BUSINESS
January 1, 2012 - December 31, 2013Swiss Higher Diploma and Bachelor’s degree (Honours) - Diploma in Hospitality & Events Management at SWISS HOTEL MANAGEMENT SCHOOL
January 1, 2007 - December 31, 2011Diploma in International Étiquette and Protocol at INSTITUTE VILLA PIERREFEU
January 1, 2006 - December 31, 2006Diploma in Business Administration at INSTITUTE VILLA PIERREFEU
January 1, 2005 - December 31, 2006IGCSE - International General Certificate of Secondary Education at INTERNATIONAL UNIVERSITY OF SCIENCE & TECHNOLOGY
January 1, 2004 - December 31, 2005IGCSE - International General Certificate of Secondary Education at PAKISTAN INTERNATIONAL SCHOOL OF DAMASCUS
January 1, 2004 - December 31, 2005Qualifications
Industry Experience
Retail, Travel & Hospitality, Real Estate & Construction, Professional Services, Wholesale & Distribution, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Brand Designer
We have the best brand designer experts on Twine. Hire a brand designer in Montreux today.