I am a curious and eager-to-learn individual who asks questions to fully understand tasks and identify efficient solutions. I have experience working in multicultural environments in both the USA and Europe, with practical knowledge in IT support, hardware and software maintenance, network administration, and a corporate internship. I have provided technical support to corporate users, contributed to system implementations, and supported operations teams during international events. I adapt quickly to dynamic environments and thrive both independently and in teams. With 3 years of professional experience, I am seeking a dynamic role where I can apply my existing skills, contribute to the company’s success, and continue developing my abilities.

Matei-Stefan Prodan

I am a curious and eager-to-learn individual who asks questions to fully understand tasks and identify efficient solutions. I have experience working in multicultural environments in both the USA and Europe, with practical knowledge in IT support, hardware and software maintenance, network administration, and a corporate internship. I have provided technical support to corporate users, contributed to system implementations, and supported operations teams during international events. I adapt quickly to dynamic environments and thrive both independently and in teams. With 3 years of professional experience, I am seeking a dynamic role where I can apply my existing skills, contribute to the company’s success, and continue developing my abilities.

Available to hire

I am a curious and eager-to-learn individual who asks questions to fully understand tasks and identify efficient solutions. I have experience working in multicultural environments in both the USA and Europe, with practical knowledge in IT support, hardware and software maintenance, network administration, and a corporate internship. I have provided technical support to corporate users, contributed to system implementations, and supported operations teams during international events.

I adapt quickly to dynamic environments and thrive both independently and in teams. With 3 years of professional experience, I am seeking a dynamic role where I can apply my existing skills, contribute to the company’s success, and continue developing my abilities.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Beginner
Hebrew (modern)
Advanced

Work Experience

IT Specialist at Romanian-American University
January 1, 2025 - September 10, 2025
Part-time IT Specialist focusing on hardware and software support. Install and configure hardware and software, maintain office hardware/software and systems, provide on-site and remote support, gather requirements and maintain inventory, deliver periodic reports, and assist in ongoing IT projects.
Site Assistant Manager at Mega Image
December 31, 2024 - September 10, 2025
Participated in daily brainstorming sessions with teams from Romania, Greece & Belgium regarding in-store implementations and innovative products/solutions. Supported internal teams in requirements gathering and ensured debriefing in the mentor's absence. Facilitated collaboration between internal and external teams to shape the product vision aligned with client needs. Inventory management, space optimization, and maintaining a clean and safe work space. Provided guidance, help and support to the teams responsible for the ongoing projects. Troubleshoot and resolved issues arising during events (audio-visual support) and supported other client needs. Worked in multicultural environments for trade show exposures in Miami (mostly), Las Vegas, Philadelphia, Orlando, Barcelona, Munich, London.
Junior Analyst at Mega Image
September 1, 2024 - September 10, 2025
Participated in daily brainstorming sessions with teams from Romania, Greece & Belgium regarding in-store implementations and innovative products/solutions. Supported internal teams in requirements gathering and ensured debriefing in the mentor's absence. Facilitated collaboration between internal and external teams to shape the product vision aligned with client needs. Managed inventory, space optimization, and maintained a clean and safe work space. Provided guidance and support to teams on ongoing projects. Troubleshot issues from audio-visual support during events for the customer. Participated in multicultural trade-show exposures (Miami, Las Vegas, Philadelphia, Orlando, Barcelona, Munich, London).
Computer and Network Equipment Technician at Telecom Business Inspires SRL
July 1, 2023 - Present
Full-time technician providing initial remote training and occasional on-site support for a major client (over 60 users). Diagnosed and resolved hardware and software issues related to internal equipment and applications. Installed and configured hardware and software according to company needs and standards. Maintained up-to-date IT equipment inventory and delivered periodic reports. Performed maintenance of hardware (PCs, laptops, printers, surveillance systems, network equipment) and software. Provided first-level on-site technical support for complex situations remotely/on-site.

Education

Bachelor's degree at Romanian-American University
January 1, 2022 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Software & Internet, Telecommunications, Education, Professional Services