Kavita Singh

Amazon Account Manager at The Workplace Depot

Owned end-to-end management of Amazon Seller Central accounts, including PPC campaigns, listings, reviews, account health, and seller support queries. Created and optimised product listings (titles, bullet points, backend SEO, and A+ content); executed PPC strategies; increased customer reviews; built monthly performance dashboards in Excel; collaborated with design and inventory teams to drive promotions and launches; improved brand consistency.

Process Control Specialist at Amazon

Highly analytical role focused on optimizing processes, improving volume planning, and enhancing customer experience. Collaborated with senior leadership across fulfilment centres to streamline operations, performed deep-dive analysis of operational data, and led action plans to increase efficiency and reduce defects.

Ads Account Specialist at Amazon

Managed and optimised 21+ Amazon AU marketplace accounts weekly across multiple categories, driving performance in PPC, SEO, catalog merchandising, and troubleshooting. Executed daily optimisation of Sponsored Products, Sponsored Brands, and Sponsored Display campaigns; designed campaign structures; delivered weekly performance reviews; partnered with brand teams on launches and A/B testing; de-escalated high-risk client complaints and upsold services; coordinated cross-market collaboration across the US, UK, and Canadian marketplaces.

Amazon Account Manager at The Workplace Depot

Owned end-to-end management of Amazon Seller Central accounts, including PPC campaigns, listings, reviews, account health, and seller support queries. Created and optimized product listings (titles, bullet points, backend SEO, and A+ content). Executed PPC optimization strategies, built monthly performance dashboards, and collaborated with design and inventory teams to drive promotions and launches. Achievements include 45% increase in total sales in four months, 75% growth in PPC-attributed sales while keeping ACOS in target range, and scaling a 600+ ASIN multi-category portfolio with 20+ A+ content implementations.

Process Control Specialist at Amazon

Highly analytical role focusing on optimizing fulfilment processes across multiple centres. Performed deep-dive analyses of operational data, led cross-functional action plans to increase efficiency, reduce defects, and improve fulfilment speed. Collaborated with senior leadership to standardize workflows, influence KPIs, and ensure compliance with flow planning; developed strategies to simplify processes and improve customer-centric operations.