Available to hire
Hi there! I’m a front-end developer based in Toronto, with hands-on experience building responsive web applications using React.js and Node.js. I enjoy turning UI/UX ideas into clean, scalable interfaces and collaborating in Agile teams to ship reliable software.
I’m comfortable with cloud platforms like Google Cloud and Azure, and I’m always eager to learn and apply new technologies to deliver delightful user experiences.
Skills
Language
Persian
Fluent
English
Advanced
Work Experience
Customer Service at Canadian Tire
May 1, 2024 - September 11, 2025Operated legacy inventory system (AS400-based green screen) for real-time warehouse tracking; Used RF scanners to maintain accurate inventory levels; Supported internal operations and collaborated with cross-functional teams; Assisted customer inquiries and promotional communications; Engaged in retail analytics and administrative tasks.
Customer Service at Canadian Tire
May 1, 2024 - September 11, 2025Operate legacy inventory systems (AS400-based green screen) for real-time warehouse tracking. Use RF scanners to maintain accurate inventory levels. Support internal operations and collaborate with cross-functional teams. Assist in customer inquiries and promotional communications. Engaged in retail analytics and administrative support tasks. Developed organizational and problem-solving skills in a fast-paced environment.
Customer Success / Support at Amin Sepehr Kosha
November 1, 2018 - September 11, 2025Provided real-time support via calls and chat. Created and maintained technical documentation and an internal knowledge base. Acted as a technical liaison to resolve user issues effectively. Gained exposure to team collaboration and customer engagement best practices.
Customer Support Representative at MTN Irancell
September 1, 2015 - September 11, 2025Held hybrid roles including onboarding specialist, technical support, and customer success manager. Conducted presentations and user onboarding workshops. Developed excellent communication, documentation, and customer experience skills. Contributed to support workflow optimization.
Customer Support Representative at MTN Irancell
January 1, 2015 - September 11, 2025Provided real-time support via calls and chat; Created and maintained technical documentation and internal knowledge base; Acted as a technical liaison to resolve user issues; Gained exposure to teamwork and customer engagement best practices.
Education
Diploma in Computer Programming at Seneca College, Toronto
January 11, 2030 - September 11, 2025Bachelor's Degree in English Literature at Azad University, Iran
January 11, 2030 - September 11, 2025Associate Degree in Computer Software at Urmia Technical College
January 11, 2030 - September 11, 2025High School Diploma in Computer Studies at Shahid Firoozkoh i Technical School
January 11, 2030 - September 11, 2025Diploma in Computer Programming at Seneca College
January 11, 2030 - September 11, 2025Bachelor's degree in English Literature at Azad Parand University
January 11, 2030 - September 11, 2025Associate Degree in Computer Software at Urmia Technical College
January 11, 2030 - September 11, 2025High School Diploma - Computer Studies at Shahid Firouzkouhi Technical College
January 11, 2030 - September 11, 2025Qualifications
Google Cloud Associate Engineer Certification
January 11, 2030 - September 11, 2025Front End Expert Courses
January 11, 2030 - September 11, 2025Microsoft Azure Courses (Udemy)
January 11, 2030 - September 11, 2025HTML Email Responsive (Udemy)
January 11, 2030 - September 11, 2025Google Cloud Associate Engineer Certificate
January 11, 2030 - September 11, 2025Frontend Expert Courses (Algorithm Expert)
January 11, 2030 - September 11, 2025Industry Experience
Software & Internet, Retail, Telecommunications, Professional Services, Education, Media & Entertainment
Skills
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