Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a strategic professional with a strong background spanning business analysis, software development, and quality assurance. I translate complex business requirements into clear user stories, acceptance criteria, and functional specifications that guide development teams.\n\nI leverage both manual and automated testing to ensure reliable, customer-focused solutions, improve processes, and streamline communication between stakeholders and technical teams. I hold a Bachelor of Science in Software Development and have a proven track record of aligning business objectives and technology to drive measurable results.…I am a strategic professional with a strong background spanning business analysis, software development, and quality assurance. I translate complex business requirements into clear user stories, acceptance criteria, and functional specifications that guide development teams.\n\nI leverage both manual and automated testing to ensure reliable, customer-focused solutions, improve processes, and streamline communication between stakeholders and technical teams. I hold a Bachelor of Science in Software Development and have a proven track record of aligning business objectives and technology to drive measurable results.

Miguel Zepeda

QA Engineer, Full Stack Developer, Data Analyst, +2





I am a strategic professional with a strong background spanning business analysis, software development, and quality assurance. I translate complex business requirements into clear user stories, acceptance criteria, and functional specifications that guide development teams.\n\nI leverage both manual and automated testing to ensure reliable, customer-focused solutions, improve processes, and streamline communication between stakeholders and technical teams. I hold a Bachelor of Science in Software Development and have a proven track record of aligning business objectives and technology to drive measurable results.…I am a strategic professional with a strong background spanning business analysis, software development, and quality assurance. I translate complex business requirements into clear user stories, acceptance criteria, and functional specifications that guide development teams.\n\nI leverage both manual and automated testing to ensure reliable, customer-focused solutions, improve processes, and streamline communication between stakeholders and technical teams. I hold a Bachelor of Science in Software Development and have a proven track record of aligning business objectives and technology to drive measurable results.

Available to hire

I am a strategic professional with a strong background spanning business analysis, software development, and quality assurance. I translate complex business requirements into clear user stories, acceptance criteria, and functional specifications that guide development teams.\n\nI leverage both manual and automated testing to ensure reliable, customer-focused solutions, improve processes, and streamline communication between stakeholders and technical teams. I hold a Bachelor of Science in Software Development and have a proven track record of aligning business objectives and technology to drive measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Business Analyst at OpenTech Alliance

January 1, 2023 - Present

Facilitate agile ceremonies (Scrum, Refinement, and Sprint Planning) to drive team alignment and ensure timely project execution. Lead design meetings to gather and prioritize business requirements, and serve as a liaison between business and technical teams to improve collaboration and delivery.

Test Automation Engineer II at Ekos Software Inc.

January 1, 2023 - September 12, 2025

Managed and enhanced UI test automation suites for a web application; updated API test automation suites for RESTful APIs to verify efficiency and effectiveness. Partnered with a small team to automate tests and integrate the test suite into the development pipeline within months.

Quality Assurance Engineer at OpenTech Alliance

January 1, 2022 - September 12, 2025

Conducted manual and automated testing to identify defects and ensure software/system functionality, performance, and reliability. Designed and implemented test strategies, test plans, and test cases; promoted best practices in QA automation development and collaborated with manual testers to troubleshoot automated test failures and ensure integration with development.

Quality Assurance Analyst at OpenTech Alliance

January 1, 2020 - September 12, 2025

Generated and prepared necessary test data and equipment; recorded and documented test results; identified, isolated, and reproduced defects; collaborated with Product Owner to establish schedules, priorities, and effective communication during planning phases. Developed and documented test strategy, test plans, and test cases for two web and mobile applications.

STC Supervisor at OpenTech Alliance

January 1, 2019 - September 12, 2025

Developed and established core product processes; supervised recruitment and training of new employees; managed team service levels, schedules, and workload to optimize productivity. Built and nurtured IoE team and delivered onboarding processes for customers.

Senior STC Specialist at OpenTech Alliance

January 1, 2017 - September 12, 2025

Evaluated new products to design efficient processes for development and execution; conducted training sessions to educate team members on new products and processes; identified areas for improvement to deliver guidance and support for progress.

Setup, Training & Customization at OpenTech Alliance

January 1, 2016 - September 12, 2025

Administered setup of new orders for existing products for ensuring smooth and efficient processing. Conducted customer training and education sessions to familiarize with product features and service usage. Customized products and services to meet specific customer needs and preferences. Teamed up with customers to interface software and company network with products and services.

Storage Counselor at OpenTech Alliance

January 1, 2013 - September 12, 2025

Supervised incoming sales and service calls for storage facilities to assure prompt and efficient handling. Conducted outbound calls to process leads and generate sales opportunities. Assisted tenants with rental procedures by utilizing self-service kiosks, guiding through process. Resolved tenant incidents by providing excellent customer service and addressing concerns.