Karissa Jones

Available to hire

Language

English
Fluent

Work Experience

Delivery Dispatch/Manager at Chick-fil-A South Mopac
July 1, 2025 - September 12, 2025
Monitor and assign all incoming delivery orders to drivers and KP. Assist with and solve logistic, customer, and navigational problems drivers encounter. Monitor and report on driver performance. Ensure optimal customer experience, food quality and efficiency.
Delivery Dispatch/Manager at Chick-fil-A South Mopac
July 1, 2025 - September 12, 2025
Monitor and assign delivery orders to drivers; resolve logistic, customer, and navigational problems; monitor and report driver performance; ensure optimal customer experience, food quality and efficiency (remote role).
Delivery Dispatch/Manager at Chick-fil-A South Mopac
July 1, 2025 - September 12, 2025
Monitor and assign all incoming delivery orders to drivers and KPI’s. Assist with and solve any logistic, customer and navigational problems drivers encounter. Monitor and report on driver performance. Ensure optimal customer experience, food quality and efficiency
Designer & Owner at InspireMatters Design
June 1, 2017 - Present
Establish and manage a freelance graphic design business for small businesses, nonprofits, and e-commerce clients. Ideate and produce targeted visual brand systems (logos, icons, color and font selections). Develop creative print advertising and marketing content for flyers, postcards, newsletters, business cards, product packaging, signage, decals, step-and-repeats, and banners. Create targeted digital content for platforms including Facebook, Instagram, Pinterest, digital icons, and website banners/graphics. Website design. Customer service, retention, and project management from scope to stakeholder rollout.
Designer & Owner at InspireMatters Design
June 1, 2017 - Present
Freelance graphic design business for small businesses, nonprofits, and e-commerce clients. Develop targeted visual brand systems including logos, icons, color and font selection; create print advertising and marketing content (flyers, postcards, newsletters, business cards, product packaging, signage, decals, banners); produce digital content for social platforms and websites; lead website design, client service, and full project management from scope to stakeholder rollout.
Designer & Owner at InspireMatters Design
June 1, 2017 - Present
Establish and manage a freelance graphic design business for small businesses, nonprofits, and e-commerce clients. Ideate and produce targeted visual brand systems for clients including logos, icons, color selection, font selection, and variations. Develop creative and functional print advertising and marketing content for various media including flyers, postcards, newsletters, business cards, product packaging, signage, decals, step and repeats, and banners. Create targeted digital content for various platforms including Facebook, Instagram, Pinterest, digital icons, and website banners and graphics. Website design. Customer & client service, recovery & retention. Project management ranging from scope and problem statements to stakeholder rollout
Marketing Director at Chick-fil-A South Mopac & Ben White
May 1, 2017 - September 12, 2025
Produce branded content for flyers, signage, and social media ads consistent with corporate brand identity. Plan and execute sales growth and brand awareness strategies. Event management. Catering marketing strategy and community engagement.
Marketing Director at Chick-fil-A South Mopac & Ben White
May 1, 2017 - September 12, 2025
Produce branded content for flyers, signage, and social media ads; plan and execute sales growth and brand awareness strategies; manage events; oversee catering marketing strategy and community engagement.
Marketing Director at Chick-fil-A South Mopac & Ben White
May 1, 2017 - September 12, 2025
Produce branded content for various media, including flyers, signage and social media ads, consistent with corporate brand identity system. Plan & execute sales growth and brand awareness strategies. Event management. Catering marketing strategy and community engagement
Asst. Marketing Director at Chick-fil-A Charlotte Pike
December 1, 2016 - September 12, 2025
Produce compelling graphic design for event marketing, social media & blitzing (flyers, signage, invitations, social media ads) consistent with corporate brand identity. Community outreach, relationships & fundraising coordination. Customer loyalty program management. Event management. Social media management. Product marketing.
Assistant Marketing Director at Chick-fil-A Charlotte Pike
December 1, 2016 - September 12, 2025
Create compelling graphic design for event marketing, social media and blitzing; community outreach, fundraising coordination; customer loyalty program management; event management; social media management; product marketing.
Assistant Marketing Director at Chick-fil-A Charlotte Pike
December 1, 2016 - September 12, 2025
Produce compelling graphic design for event marketing, social media & blitzing including flyers, signage, invitations, and social media ads consistent with corporate brand identity system. Community outreach, relationships & fundraising coordination. Customer loyalty program management. Event management. Social media management. Product marketing

Education

Public Relations & Marketing at Belmont University
September 1, 2014 - May 1, 2016
Bachelor's in Public Relations & Marketing at Belmont University
September 1, 2014 - May 1, 2016
at Belmont University
January 1, 2014 - May 1, 2016

Qualifications

Adobe Certified Professional (ACP): Graphic Design & Illustration using Adobe Illustrator
January 11, 2030 - September 12, 2025
CalArts: Fundamentals of Graphic Design
January 11, 2030 - September 12, 2025
AIGA: Business for Designers
January 11, 2030 - September 12, 2025
AIGA: Design Foundations
January 11, 2030 - September 12, 2025
ACP (Adobe Certified Professional) Graphic Design & Illustration using Adobe Illustrator
January 11, 2030 - September 12, 2025
CalArts Fundamentals of Graphic Design
January 11, 2030 - September 12, 2025
AIGA Business for Designers
January 11, 2030 - September 12, 2025
Design Foundations
January 11, 2030 - September 12, 2025
Adobe Certified Professional (ACP)
January 11, 2030 - September 12, 2025
Graphic Design & Illustration using Adobe Illustrator
January 11, 2030 - September 12, 2025
Fundamentals of Graphic Design
January 11, 2030 - September 12, 2025
Business for Designers
January 11, 2030 - September 12, 2025
Design Foundations
January 11, 2030 - September 12, 2025

Industry Experience

Media & Entertainment, Professional Services, Non-Profit Organization, Retail, Education, Other