I'm Gabriel, a proactive and energetic professional with a passion for customer service, technical support, and collaborative problem solving. I value clear communication, organized workflows, and helping teams deliver great results. In every role, I strive to bring energy, empathy, and a solutions-focused mindset to help customers and colleagues thrive.…

Gabriel Ferreira Vitality

I'm Gabriel, a proactive and energetic professional with a passion for customer service, technical support, and collaborative problem solving. I value clear communication, organized workflows, and helping teams deliver great results. In every role, I strive to bring energy, empathy, and a solutions-focused mindset to help customers and colleagues thrive.…

Available to hire

I’m Gabriel, a proactive and energetic professional with a passion for customer service, technical support, and collaborative problem solving. I value clear communication, organized workflows, and helping teams deliver great results.

In every role, I strive to bring energy, empathy, and a solutions-focused mindset to help customers and colleagues thrive.

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Skills

Experience Level

WordPress
Expert
Social Media Design
Expert
Microsoft Office
Expert
Web Design
Expert
JavaScript
Expert
HTML5
Expert
Logo
Expert
CSS
Intermediate
Python
Intermediate
Java
Intermediate
Google Ads
Intermediate
Figma
Intermediate
App Design
Intermediate
FlutterFlow
Intermediate
Oracle
Intermediate
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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Beginner

Work Experience

Administrative Assistant at Grupo Notre Dame Intermédica
October 2, 2023 - September 15, 2025
Participated in the audit process of medical records and departmental documentation, ensuring compliance and accuracy. Used hospital information systems to manage documents and maintain organized spreadsheets for audits and OPME tracking. Responsible for weekly surgical schedule planning across two operating rooms, coordinating with medical teams to optimize workflows. Maintained clear communication with various departments to ensure smooth and efficient hospital operations.
Technical Support & Customer Service at Fundação Educacional Sorocaba (FADi)
March 2, 2025 - September 15, 2025
Delivered daily technical support to students and faculty, resolving issues related to educational systems, devices, and online platforms. Provided hardware and software maintenance, troubleshooting, and user assistance across departments, ensuring reliable technology for teaching and learning.

Education

Bachelor's in Software Engineering at Faculdade Descomplica
January 11, 2030 - January 1, 2026

Qualifications

DB Developer
September 17, 2024 - September 15, 2025

Industry Experience

Education, Healthcare, Software & Internet, Professional Services, Media & Entertainment
    paper Real Estate Digital Presence – Websites & Social Media (Sorocaba)

    Led the development of websites and managed social media accounts for real estate agents in Sorocaba, focusing on creating a professional and engaging digital presence. Designed and implemented content strategies, including property showcases, client engagement posts, and promotional campaigns, tailored to the real estate market.

    The project involved:

    Designing and developing responsive websites for real estate professionals, optimizing user experience and property presentation.

    Managing social media profiles, creating content that increased engagement and attracted potential clients.

    Implementing visual storytelling techniques to highlight property value and brand identity.

    Impact:
    Enhanced online visibility and engagement for real estate agents, strengthened brand positioning in the local market, and provided a cohesive digital experience that aligns with client expectations and luxury real estate standards.

    paper GoRider – Motorcycle Subscription Platform (Concept & Prototyping)

    Developed the concept and prototyping of GoRider, a subscription-based motorcycle rental system inspired by Mottu. Designed customer workflows for online registration, subscription plan selection, and contract management. Planned a platform where clients can manage their motorcycle plan, schedule maintenance, and communicate directly with the company, combining convenience with operational efficiency.

    paper Digital Experience Renewal Project

    At FADI – Faculdade de Direito de Sorocaba, I led the Institutional Website Digital Transformation Project, aimed at renewing the university’s digital presence. The initiative involved a complete redesign and restructuring of the website, improving usability, navigation flow, and responsiveness across devices. I also worked on aligning the visual identity and content organization with FADI’s academic and institutional values, ensuring that students, faculty, and partners could easily access information and services.

    This project not only modernized the website’s interface but also strengthened FADI’s online positioning, providing a more professional, user-friendly, and engaging digital experience for its academic community and external stakeholders.