Gabriel Ferreira Vitality

Available to hire

I'm Gabriel, a proactive and energetic professional with a passion for customer service, technical support, and collaborative problem solving.

About

I’m Gabriel, a proactive and energetic professional with a passion for customer service, technical support, and collaborative problem solving. I value clear communication, organized workflows, and helping teams deliver great results.

In every role, I strive to bring energy, empathy, and a solutions-focused mindset to help customers and colleagues thrive.

  • Joined September 2025

Languages

  • PortugueseFluent
  • EnglishAdvanced
  • Spanish; CastilianBeginner

Industry experience

  • Education
  • Healthcare
  • Software & Internet
  • Professional Services
  • Media & Entertainment

Projects · 3

Led the development of websites and managed social media accounts for real estate agents in Sorocaba, focusing on creating a professional and engaging digital presence. Designed and implemented content strategies, including property showcases, client engagement posts, and promotional campaigns, tailored to the real estate market.

The project involved:

Designing and developing responsive websites for real estate professionals, optimizing user experience and property presentation.

Managing social media profiles, creating content that increased engagement and attracted potential clients.

Implementing visual storytelling techniques to highlight property value and brand identity.

Impact:
Enhanced online visibility and engagement for real estate agents, strengthened brand positioning in the local market, and provided a cohesive digital experience that aligns with client expectations and luxury real estate standards.

  • 1st Assistant Director
  • Marketing Analyst
  • Social Media Freelancer
  • +2

Developed the concept and prototyping of GoRider, a subscription-based motorcycle rental system inspired by Mottu. Designed customer workflows for online registration, subscription plan selection, and contract management. Planned a platform where clients can manage their motorcycle plan, schedule maintenance, and communicate directly with the company, combining convenience with operational efficiency.

  • 1st Assistant Director
  • Brand Designer
  • Designer
  • +3

At FADI – Faculdade de Direito de Sorocaba, I led the Institutional Website Digital Transformation Project, aimed at renewing the university’s digital presence. The initiative involved a complete redesign and restructuring of the website, improving usability, navigation flow, and responsiveness across devices. I also worked on aligning the visual identity and content organization with FADI’s academic and institutional values, ensuring that students, faculty, and partners could easily access information and services.

This project not only modernized the website’s interface but also strengthened FADI’s online positioning, providing a more professional, user-friendly, and engaging digital experience for its academic community and external stakeholders.

  • Front-End Developer
  • Web Designer
  • Web Developer

Work experience

Technical Support & Customer Service · Fundação Educacional Sorocaba (FADi)Mar 2025 – Sep 2025 · 7 mos

Delivered daily technical support to students and faculty, resolving issues related to educational systems, devices, and online platforms. Provided hardware and software maintenance, troubleshooting, and user assistance across departments, ensuring reliable technology for teaching and learning.

Administrative Assistant · Grupo Notre Dame IntermédicaOct 2023 – Sep 2025 · 2 yrs

Participated in the audit process of medical records and departmental documentation, ensuring compliance and accuracy. Used hospital information systems to manage documents and maintain organized spreadsheets for audits and OPME tracking. Responsible for weekly surgical schedule planning across two operating rooms, coordinating with medical teams to optimize workflows. Maintained clear communication with various departments to ensure smooth and efficient hospital operations.

Education

Bachelor's in Software Engineering · Faculdade Descomplica2030 – 2026

Certifications and awards

DB Developer2024 – 2025

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