Available to hire
I am a results-driven HR and learning & development professional with hands-on experience implementing onboarding, training programs, and managing learning platforms across multicultural environments (Portugal, Malaysia, Dubai). I have led the implementation of learning platforms, managed training budgets, and partnered with teams to drive employee development and organizational climate improvements.
I thrive in collaborative settings, turning complex requirements into clear training content and practical programs. I value data-driven evaluation of initiatives, continuous improvement, and building strong relationships with stakeholders to support people and performance.
Experience Level
Language
Portuguese
Fluent
English
Advanced
Malay
Intermediate
Work Experience
Talent Development Specialist (HR) at Saco Or Brothers
September 1, 2024 - September 13, 2025Implementation, development and management of the Saco Or Business School (training platform) in Portugal, Malaysia and Dubai. Planning the annual training budget; Implementation of the annual training plan; Face-to-face training organization; Designing and developing training programs and their content; selecting learning methods (virtual, in-person, or e-learning); Onboarding and offboarding training; Weekly KPI reporting; Monitoring and evaluation of training effectiveness; Preparation of DT P's and issuance of certificates via the Sigoplatform; Employee onboarding and offboarding; Partnerships for employees; Employee archive; CRM updates; Posting job opportunities and filtering applications; Admin HR tasks; Moodle platform management; Reports for DGERT; Preparation of annual Training Report; Creation of online courses on the Pharmacists Association Platform; First-line support and Help Desk for e-learning courses; Administrative HR tasks.
Talent Development Specialist (HR) at Sacoor Brothers
September 30, 2024 - September 13, 2025Implemented, developed and managed the Sacoor Business School (training platform) across Portugal, Malaysia and Dubai; planned the annual training budget and training plan; designed and developed training programs and materials, including manuals and employee support content; selected learning methods (virtual, in-person, or e-learning); conducted online and in-person onboarding training; provided weekly training KPIs reporting; monitored and evaluated training effectiveness; prepared DTPs and issued certificates via Sigopla platform; managed onboarding/offboarding, partnerships for employee programs, CRM employee data, and job postings with applicant filtering; administered Moodle Training Platform; prepared reports for DGERT; and provided first-line support for e-learning courses.
HR Generalist at Feira Internacional de Lisboa (FIL)
September 1, 2024 - PresentPost job openings on appropriate websites/platforms; conduct onboarding for new employees; manage occupational health services; support planning and annual implementation of the training plan; collaborate in implementing strategic HR development systems, especially in performance evaluation and career management; monitor projects related to organizational climate (surveys, events, internal communications).
Specialist in Training and Development of Human Resources at Do It Better
March 1, 2022 - September 13, 2025Preparation of teaching materials (References, Trainee Guides, schedules); issuance of certificates via the Sigoplatform; management of actions on the Netforce platform; oversee graduates in 12th-year equivalency classes; contract creation and sending; billing; scheduling; monitoring and feedback of activities; support on Moodle platform; online training management; recruitment and selection of trainers; onboarding and general HR administration.
Customer Service Professional
January 1, 2020 - September 13, 2025Communication: experience delivering in-person and online training, providing employee support, and managing interns. Leadership: coordination of training programs and team management of interns. Planning and Organization: budget planning, training schedules, and reporting. Adaptability: multicultural environments (Portugal, Malaysia, Dubai). Problem-Solving: technical support and troubleshooting for training platforms. Teamwork: collaboration with various departments and stakeholders. Soft Skills: Educational Technology (Moodle, Sig o, NETFORCE); Instructional Design (e-learning and training materials); Training Management (planning, execution, evaluation); HR Administration (onboarding, offboarding, CRM updates).
Customer Service Professional Experience
January 1, 2020 - September 13, 2025Experience delivering in-person and online training, providing employee support, and managing interns. Leadership: coordination of training programs and team management of interns. Planning and organization: budget planning, training schedules, and reporting. Adaptability: multicultural environments (Portugal, Malaysia, and Dubai). Problem-solving: technical support and troubleshooting for training platforms. Teamwork: collaboration with various departments and stakeholders.
Specialist in Training and Development of Human Resources at Do It Better
March 1, 2022 - September 13, 2025Implementation, development and management of the Sacoor Brothers Training Platform; Planning the annual training budget; Implementation of the annual training plan; Face-to-face training organization; Designing and development of training programs, as well as their content and respective manuals and employee support content; Online/onboard training; Weekly KPI reporting; Management of Moodle; Onboard and Offboard employees; Establishment and management of partnerships for employees; Employee archive; CRM updates; Job postings and filtering applications; Training platform management; Preparation of DT P's; Certificates issuance; Onboarding/offboarding; Recruitment and trainer management; Reports requested by DG ERT; Certifications issuance; Moodle platform support; Online course creation for Pharmacists Association; Contract creation and scheduling; Monitoring and feedback on activities; Moodle support; Certification issuance; Recruitment and onboarding of trainers.
Administrative Training (HR) at Portuguese Society of Internal Medicine
November 30, 2022 - September 13, 2025Preparation of teaching materials such as References, Trainee Guides, schedules; Issuance of Certificates through the SigOpla platform; Management of actions on the NETFORCE platform; Management of graduates in the 12th Year Equivalency Classes; Creation and sending of contracts; Billing; Creation of schedules; Monitoring and feedback on activities; Support on the Moodle platform; Certificate issuance; Contact with Qualif Center to carry out Equivalences; Online training management; Recruitment and selection of Trainers; Onboarding and related tasks; Miscellaneous HR administration.
Talent Development Specialist (HR) at Sacoor Brothers
September 30, 2024 - September 13, 2025Implementation, development and management of the Sacoor Business School (Training platform) in Portugal, Malaysia and Dubai; Planning the annual training budget; Implementation of the annual training plan; Face-to-face training organization; Designing and development of training programs, as well as their content and respective manuals and employee support content; Onboarding and Offboarding; Preparation of training content and supporting materials; Online and in-person onboarding training; Weekly KPI reporting; Management of Moodle; Employee onboarding/offboarding; Establishment and management of partnerships for employees; Employee archive; CRM updates; Posting job opportunities and filtering applications; Management of the Training Platform (Moodle); Preparation of DT P's; Certificates issuance; First-line support and Help Desk for e-learning courses; Administrative HR tasks; Recruitment and trainer management.
Talent Development Specialist (HR)
September 1, 2024 - September 13, 2025Implemented, developed and managed the Training Platform for the organization across Portugal, Malaysia and Dubai; planned and managed the annual training budget; implemented the annual training plan; coordinated face-to-face training; designed and developed training programs and content, including manuals; selected appropriate learning methods (virtual, in-person, e-learning); online onboarding training; weekly KPI reporting; monitored and evaluated training program effectiveness and success; onboarded and offboarded employees; maintained CRM updates and partnered with stakeholders to manage employee relationships.
Administrative Training (HR) - PMI at Portuguese Society of Internal Medicine
November 1, 2022 - September 13, 2025Preparation of teaching materials (References, Trainee Guides, schedules); issuance of certificates via the SIGOPLA platform; management of actions on the NETFORCE platform; management of graduates in 12th-year equivalency classes; creation and sending of contracts; billing; scheduling; monitoring activities; Moodle platform support; issuance of certificates; liaising with Qualifi Center to carry out Equivalences; online training management; recruitment and selection of trainers.
Customer Service
January 1, 2020 - September 13, 2025Experience delivering in-person and online training, providing employee support, and managing interns. Leadership: coordination of training programs and team management of interns. Planning and organization: budgeting, training schedules, and reporting.
Education
Degree in Training and Education (Educational Sciences) at University of Lisbon - Institute of Education
January 1, 2017 - January 1, 2020Degree in Training and Education (Educational Sciences) at University of Lisbon - Institute of Education
January 1, 2017 - January 1, 2020Degree in Training and Education (Educational Sciences) at University of Lisbon - Institute of Education
January 1, 2017 - January 1, 2020Degree in Training and Education (Educational Sciences) at University of Lisbon - Institute of Education
January 1, 2017 - January 1, 2020Qualifications
CCP (Certificate of Pedagogical Skills)
November 1, 2022 - September 13, 2025Portuguese Labour Legislation
January 1, 2021 - September 13, 2025Portuguese Labour Legislation
January 1, 2022 - September 13, 2025CCP (Certificate of Pedagogical Skills)
January 11, 2030 - September 13, 2025Portuguese Labour Legislation
January 11, 2030 - September 13, 2025CCP (Certificate of Pedagogical Skills)
January 1, 2021 - September 13, 2025Portuguese Labour Law
January 1, 2021 - September 13, 2025CCP (Certificate of Pedagogical Skills)
January 1, 2021 - September 13, 2025Training Management and Coordination
January 1, 2021 - September 13, 2025Portuguese Labour Legislation
January 1, 2021 - September 13, 2025Industry Experience
Professional Services, Education, Retail, Media & Entertainment, Healthcare, Software & Internet
Experience Level
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