Hi, I'm Florentina Melania Reti. I'm an adaptable and reliable professional with experience in customer service, hospitality, and call center environments. I thrive in fast-paced settings and enjoy helping customers feel valued.\n\nI'm quick to learn, flexible, and always ready to take on new challenges. I value clear communication, teamwork, and delivering excellent service.

Florentina Melania Reti

Hi, I'm Florentina Melania Reti. I'm an adaptable and reliable professional with experience in customer service, hospitality, and call center environments. I thrive in fast-paced settings and enjoy helping customers feel valued.\n\nI'm quick to learn, flexible, and always ready to take on new challenges. I value clear communication, teamwork, and delivering excellent service.

Available to hire

Hi, I’m Florentina Melania Reti. I’m an adaptable and reliable professional with experience in customer service, hospitality, and call center environments. I thrive in fast-paced settings and enjoy helping customers feel valued.\n\nI’m quick to learn, flexible, and always ready to take on new challenges. I value clear communication, teamwork, and delivering excellent service.

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Experience Level

Intermediate
Beginner

Language

Romanian, Moldavian, Moldovan
Fluent
German
Beginner
English
Advanced
French
Beginner
Italian
Beginner
Hungarian
Beginner

Work Experience

Waiter/Bar Attendant at Afrodita Hotel
May 1, 2024 - September 15, 2025
Provided attentive and friendly service to customers in a fast-paced environment; took and served food and drink orders; prepared a wide variety of drinks; maintained cleanliness and organization of the bar and dining area; handled cash and card payments; ensured customer satisfaction; worked well under pressure during peak hours and large events.
Receptionist at Advanced Call Center
June 1, 2022 - September 15, 2025
Provided attentive and friendly service to customers in a fast-paced call center environment; performed client consultations, ensured clear communication, and supported reservation processes when needed.
Nail Artist at Self-employed
May 1, 2024 - September 15, 2025
Delivered reliable nail art services with a focus on client consultation and communication; demonstrated reliability, strong organizational skills, time management and problem-solving; maintained high hygiene standards and client satisfaction.

Education

High School at Theoretical High School Bacau
January 11, 2030 - September 15, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment