Available to hire
Hi, I’m Bogdan Ghita, an administrative professional with solid experience in trademark data administration, logistics, and client-facing roles. I’m detail-oriented, organized, and comfortable coordinating across teams and jurisdictions to keep processes smooth and data accurate. I enjoy learning new tools and expanding my knowledge in intellectual property and operations, while maintaining a friendly, collaborative approach.
I’m committed to clear communication in English and, when possible, German or French. I’m reliable, proactive, and eager to tackle new challenges as part of a team, always aiming to improve efficiency and service quality.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Intermediate
French
Intermediate
Work Experience
Administrative Assistant at Dennemeyer & Associates
August 1, 2023 - PresentResponsible for trademark portfolio data administration, preparing reports, checking trademark renewals, updating IP Management System, coordinating with agents across jurisdictions, sending documents and invoices to clients, and maintaining client communications in English (and German/French when possible).
Quality Analyst at Majorel
July 1, 2022 - October 3, 2025Conduct daily quality analyses at agent and team levels, monitor performance, generate quality reports, and support process improvements and training needs.
Warehouse Manager at SCCAMI-CLODI MPEX SRL
September 1, 2019 - October 3, 2025Reception and release of materials, maintaining computerized records, stock management, and handling warehouse operations and documentation.
Debt Collection Agent / Back Office at Evolution International
October 1, 2018 - October 3, 2025Debt collection activities, back-office support, maintaining records, and assisting in collections processes.
Customer Relations Agent / Back Office at Cetelem / BNP Paribas
April 1, 2016 - October 3, 2025Inform customers about outstanding invoices and payment deferrals; work within multiple programs; maintain customer data and communications; ensure accurate contract information and timely responses.
Administrative Assistant at Dennemeyer & Associates
August 1, 2023 - PresentAdministrative / Public Sector focus with trademark portfolio data administration and specific trademark tasks; check renewals and certificates; administer data in IP Management System and prepare reports; check invoices from agents in different jurisdictions; prepare and send documents and invoices to clients; update IP Management System; communicate in English and preferably German/French; meet deadlines and maintain relationships.
PC Operator at Olma Invest
July 31, 2022 - October 3, 2025Managed PC operations and website administration; implemented email marketing systems; performed website security checks; configured newsletters; added content to the company website and posted announcements; maintained Facebook account; client communication.
Administrative / Logistics at Olma Invest
July 31, 2022 - October 3, 2025Administration of the company website; logistics coordination; handling customer communications and general office tasks.
Customer Relations Officer at BNP Paribas / Cetelem
July 31, 2020 - October 3, 2025Customer relations in call-center environment; provided information about invoices, issue dates, due dates, and contract details; used multiple systems to support client inquiries; maintained records and supported service delivery.
Warehouse Manager at SCCAMI-CLODI MPEX SRL
September 1, 2019 - October 3, 2025Reception and release of materials; maintained computerized records; managed storage and preservation of materials; kept up-to-date stock records and handled warehouse circulation.
Debt Collection Agent / Back Office at BNP Paribas / Cetelem
October 1, 2018 - October 3, 2025Debt collection and back-office support; managed invoices and payment deferrals; used two core programs (Fusion and Mediatel/Chordia) to inform clients about invoices, issue dates, due dates, and contract details; verified content and corrected records in agency databases; ensured accurate documentation and client communication.
Customer Relations Officer at BNP Paribas / Cetelem
April 1, 2016 - October 3, 2025Customer relations and call-center activities; supported clients with service-related inquiries; ensured quality of service and adherence to procedures.
Quality Analyst at Majorel
July 31, 2022 - October 3, 2025Quality assurance and analysis for client projects; text categorization and case research; contributed to agent alignment and quality processes; communicated performance indicators to team leads; documented quality metrics and client communications.
Administrative Assistant at Dennemeyer & Associates
August 1, 2023 - October 3, 2025Trademark portfolio data administration; check renewals and certificates; administer data in the IP Management System; prepare reports; verify invoices from agents across jurisdictions; prepare and send documents and invoices to clients; update IP Management System; expand knowledge in IP domain; communicate effectively in English and preferably German/French.
PC Operator at Olma Invest
July 1, 2020 - October 3, 2025Operating office computer systems, data entry tasks, and supporting administrative logistics for daily operations.
Warehouse Manager at SCCAMI-CLODI MPEX SRL
September 1, 2019 - October 3, 2025Receiving and releasing materials; maintaining computerized records of materials; storage and preservation of stock; maintaining up-to-date stock records; managing warehouse documents and circulation; handling and preparing materials within the warehouse.
Customer Relations Officer at Cetelem / BNP Paribas
January 1, 2017 - October 3, 2025Customer relations duties within lending/credit operations; client communication and service delivery; back-office support related to customer accounts.
Debt Collection Agent / Back Office at Evaluate International
January 1, 2017 - October 3, 2025Debt collection and back-office support; updating records and handling documentation related to collections.
Education
Bachelor's degree in Finance, Banking and Accounting at Universitatea Dimitrie Cantemir
January 1, 2014 - January 1, 2017High School Diploma in Informatics and Mathematics at Colegiul National Grigore Antipa
January 1, 2007 - January 1, 2011Bachelor's in Informatics and Mathematics at Universitatea Dimitrie Cantemir
January 1, 2014 - January 1, 2017High School Diploma in Informatics and Mathematics at Colegiul de Științe Grigore Antipa
January 1, 2007 - January 1, 2011Faculty of Finance, Banking and Accounting at Dimitrie Cantemir University
January 1, 2007 - January 1, 2011Qualifications
Industry Experience
Financial Services, Government, Professional Services, Retail, Software & Internet, Telecommunications, Transportation & Logistics, Manufacturing
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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