Digital and IT specialist with 5+ years of experience, currently supporting digital operations across multiple markets including Angola, Nigeria, Mozambique, Malawi and Sierra Leone. Skilled in web development and website management using HTML, CSS, JavaScript and WordPress, while supporting digital campaigns, tracking, SEO and performance monitoring. Experienced in IT operations, technical support, chatbot and Android application solutions, and delivering continuous improvement through troubleshooting and requirements analysis. Comfortable working with Agile/Scrum/Kanban processes and tools like Trello, collaborating cross-functionally to deliver reliable digital solutions.…

Manuel Monte Real

Digital and IT specialist with 5+ years of experience, currently supporting digital operations across multiple markets including Angola, Nigeria, Mozambique, Malawi and Sierra Leone. Skilled in web development and website management using HTML, CSS, JavaScript and WordPress, while supporting digital campaigns, tracking, SEO and performance monitoring. Experienced in IT operations, technical support, chatbot and Android application solutions, and delivering continuous improvement through troubleshooting and requirements analysis. Comfortable working with Agile/Scrum/Kanban processes and tools like Trello, collaborating cross-functionally to deliver reliable digital solutions.…

Available to hire

Digital and IT specialist with 5+ years of experience, currently supporting digital operations across multiple markets including Angola, Nigeria, Mozambique, Malawi and Sierra Leone. Skilled in web development and website management using HTML, CSS, JavaScript and WordPress, while supporting digital campaigns, tracking, SEO and performance monitoring.

Experienced in IT operations, technical support, chatbot and Android application solutions, and delivering continuous improvement through troubleshooting and requirements analysis. Comfortable working with Agile/Scrum/Kanban processes and tools like Trello, collaborating cross-functionally to deliver reliable digital solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Portuguese
Fluent
Spanish; Castilian
Advanced

Work Experience

Digital & IT Operations Specialist at ELEPHANT BET
January 1, 2024 - Present
Managed and supported digital operations across Angola, Nigeria, Mozambique, Malawi, and Sierra Leone. Developed and maintained websites and digital platforms using HTML, CSS, JavaScript, and WordPress; supported digital campaigns including tracking, SEO, and website performance monitoring. Provided chatbot and Android application support. Organized and tracked work using Trello, Scrum, and Kanban, collaborating with technical, operational, and business teams to deliver digital solutions. Analyzed requirements, troubleshot technical issues, and supported continuous improvement of digital platforms.
Responsible for Online Operations at ELEPHANT BET Angola, Nigeria, Mozambique, Malawi, and Sierra Leone
January 1, 2022 - Present
Creation of Web Systems (HTML, CSS, JavaScript, WordPress). Chatbot Creation and Management. Android Application Creation and Management. Internet Campaigns. Tracking campaigns and online engagement. Promotions Creation (pages, landing pages). Outline strategies. SEO (Ads, Analytics, Search console, Tag Manager, Pingdom). Cloud.
Senior Information Technology Consultant at PAT — World Bank & Ministry of Education
January 1, 2021 - January 1, 2024
Developed and maintained the PAT project website. Provided IT and technical support to the Ministry of Education and delivered technical training to ministry technicians. Supported the implementation and maintenance of digital solutions, assisting stakeholders with technical requirements and troubleshooting.
Programmer & Programming Analyst at INOVIT – Technologic Solutions
January 1, 2021 - Present
Developed and maintained business applications using Apex and C#. Managed Oracle databases and supported data-driven applications. Performed application maintenance and troubleshooting, providing technical support. Analyzed technical requirements and supported software development projects.
Senior Information Technology Consultant at PAT – World Bank & Ministry of Education
January 1, 2021 - January 1, 2024
Developed and maintained the PAT project website. Provided IT and technical support to the Ministry of Education and delivered technical training to ministry technicians. Supported implementation and maintenance of digital solutions. Assisted stakeholders with technical requirements gathering and troubleshooting to ensure reliable delivery of education-related digital services.
Senior Information Technology Consultant at PAT - World Bank and Ministry of Education, Luanda 1 de Maio
January 1, 2020 - January 1, 2022
Creation of the PAT website. Training for technicians from the Ministry of Education. Technical assistance to MED technicians.
Frontend Developer (Apex and C#) / Programmer and Programming Analyst at Inovit - Technologic solutions, Luanda - Talatona
January 1, 2018 - January 1, 2020
Manage Database (Oracle). Maintenance of the unisaúde application. Programming data analysis.

Education

Diploma in Professional English at West Gate Trading Center, Windhoek, Namibia
January 11, 2030 - December 22, 2025
Bachelor in Technological Information Course at Monitronic success college, Windhoek, Namibia
January 11, 2030 - December 22, 2025
Bachelor's Degree in Information Technology at Monitronic Success College
January 11, 2030 - August 17, 2026
Diploma in Professional English at West Gate Trading Center
January 11, 2030 - August 17, 2026
Bachelor's Degree in Information Technology at Monitronic Success College
January 11, 2030 - August 17, 2026
Diploma in Professional English at West Gate Trading Center
January 11, 2030 - August 17, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Government, Media & Entertainment, Computers & Electronics