Available to hire
Hi, I’m Alice Njenga, a highly organized Virtual Assistant based in Nairobi, Kenya, with a proven track record of streamlining administrative operations for remote teams. I excel at managing digital files, calendars, client inquiries, and social media tasks, always delivering accurate work with confidentiality and a friendly, proactive approach.
I bring strong attention to detail, reliability, and a solutions-minded attitude to every task, from scheduling and data entry to content coordination and project support. I’m eager to contribute to a team’s efficiency and success by handling admin needs with precision and a positive, collaborative spirit.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Arabic
Intermediate
Kikuyu, Gikuyu
Beginner
Swahili
Fluent
German
Beginner
Work Experience
Virtual Assistant at Small Steps Mental Clinic
May 18, 2021 - Present• Managed and organized digital files, emails, and calendars to ensure smooth daily operations and timely task execution.
• Monitored and responded to client inquiries, ensuring prompt communication and professional support across
multiple platforms.
• Prepared, formatted, and proofread documents and reports to maintain accuracy and high presentation standards.
• Used task management tools to track deadlines, delegate assignments, and maintain workflow efficiency.
• Maintained a clean and organized digital workspace, following data security and confidentiality protocols.
• Assisted with social media scheduling and content updates to support online presence and brand consistency.
Personal Assistant at Waelsubghah
December 20, 2020 - Present• Provided comprehensive administrative support to the client, ensuring efficient day-to-day operations, resulting
in a 20% increase in productivity.
• Managed schedules, appointments, and calendars, optimizing time management and ensuring timely
completion of tasks with a 95% on-time record.
• Assisted with personal tasks and errands, demonstrating flexibility and a proactive approach to problem-solving,
which improved overall client satisfaction as indicated by positive feedback.
• Coordinated travel arrangements, including booking flights, accommodations, and preparing itineraries,
ensuring smooth and stress-free travel experiences for the client.
Secretary at DR. Magua Dental Clinic
August 6, 2019 - August 28, 2020• Managed patient scheduling and appointment bookings, ensuring optimal clinic efficiency and patient satisfaction.
resulting in a 20% reduction in appointment wait times.
• Assisted in patient care, contributing to a 95% patient satisfaction rating based on feedback surveys.
• Supported the dental team by preparing examination rooms and ensuring all necessary supplies were available for
procedures, resulting in a 25% reduction in appointment setup time.
• Maintained an organized inventory of dental supplies, which improved availability by 15%, ensuring that all essential
Items were on hand for daily operations.
Virtual Assistant at Small Steps Mental Clinic
May 1, 2021 - PresentManaged and organized digital files, emails, and calendars to ensure smooth daily operations and timely task execution. Monitored and responded to client inquiries across multiple platforms, providing prompt, professional support. Prepared, formatted, and proofread documents and reports to maintain accuracy and high presentation standards. Used task management tools to track deadlines, delegate assignments, and maintain workflow efficiency. Maintained a clean and organized digital workspace with data security and confidentiality protocols. Assisted with social media scheduling and content updates to support online presence and brand consistency.
Personal Assistant at Waelsubghah
May 1, 2021 - PresentProvided comprehensive administrative support to the client, ensuring efficient day-to-day operations, resulting in a 20% increase in productivity. Managed schedules, appointments, and calendars, optimizing time management and ensuring timely completion of tasks with a 95% on-time record. Assisted with personal tasks and errands, demonstrating flexibility and a proactive approach to problem-solving, which improved overall client satisfaction. Coordinated travel arrangements, including booking flights, accommodations, and preparing itineraries, ensuring smooth and stress-free travel experiences for the client.
Secretary at DR. Magua Dental Clinic
September 1, 2020 - September 20, 2025Managed patient scheduling and appointment bookings, ensuring clinic efficiency and patient satisfaction, resulting in a 20% reduction in appointment wait times. Assisted in patient care, contributing to a 95% patient satisfaction rating. Supported the dental team by preparing examination rooms and ensuring supplies were available for procedures, reducing appointment setup time by 25%. Maintained an organized inventory of dental supplies, improving availability by 15% for daily operations.
Education
Certificate in virtual Assistant at ALX Acadamy
March 3, 2024 - August 31, 2024Certificate in Data Anaysis at MKU
August 3, 2020 - October 1, 2024Certificate at ALX Africa - Virtual Assistant
March 1, 2024 - August 1, 2024Certificate at Virtual Moms – Virtual Assistant
January 1, 2021 - November 1, 2021Qualifications
Industry Experience
Healthcare, Professional Services, Media & Entertainment, Software & Internet, Education
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Nairobi today.