Available to hire
Hi, I’m Racheal O. Monye. I’m a results-driven Community Manager and Social Media Specialist with 4+ years of experience building, managing, and engaging online communities. I’ve grown audiences, driven brand awareness, and boosted engagement through strategic content, influencer collaborations, and data-driven insights. I excel at fostering online conversations, moderating discussions, and executing community-driven campaigns that strengthen customer relationships and retention.
I’m passionate about creating culturally relevant digital experiences that foster loyalty and advocacy. My strengths include moderating conversations, launching community-driven campaigns, and turning online relationships into lasting connections across Africa and globally, leveraging both paid and organic strategies to amplify impact.
Language
English
Fluent
Work Experience
Community & Social Media Specialist (Africa & Global) at Data-Driven Lab / FBS Markets
January 1, 2024 - September 17, 2025Grew and managed Facebook & Instagram communities, increasing organic Instagram followers by 3,500+ in 6 months through strategic engagement and localized content. Developed interactive campaigns that increased Facebook engagement by 16% and Instagram by 23% in key regions. Moderated community discussions, handled feedback, and built relationships to enhance user trust and loyalty. Led social media contests that boosted participation and UGC, strengthening brand advocacy. Worked with Paid Media & Influencer teams, leading to a 46% boost in content visibility and 30% higher engagement in the Nigerian market. Maintained active real-time engagement during expos & events, ensuring seamless online-offline integration.
Marketing Executive & Social Media Manager (Africa: Nigeria, Ghana, Tanzania) at Hantec Markets Group
January 1, 2023 - September 17, 2025Spearheaded community engagement initiatives, including Hantec Academy, which educated and certified 200+ students, increasing brand trust and retention. Moderated online conversations and user inquiries across Facebook, Twitter, and LinkedIn, improving response rates and customer satisfaction. Launched community-driven campaigns (e.g., International Women’s Day project), driving a 70% growth in client signups for the month. Led influencer collaborations, such as a partnership with YawSwinger (Hantec Ghana), which resulted in a 36% increase in community engagement. Organized and moderated Introducing Broker (IB) networking events, expanding community partnerships across Africa.
Sales Support & Client Engagement at Data-Driven Lab / FBS Markets
January 1, 2021 - September 17, 2025Built and nurtured a community of 800+ clients, ensuring ongoing engagement and brand loyalty. Exceeded revenue targets, generating $250,000+ in sales through client education, onboarding, and personalized support. Managed client onboarding and engagement, helping users navigate trading platforms and financial resources.
Social Media & Community Manager at The Writing Colony
January 1, 2022 - September 17, 2025Managed Telegram, Facebook, Instagram, LinkedIn, and Twitter communities, increasing social media reach by 57% through targeted engagement strategies. Designed UGC-driven campaigns that improved brand awareness and fostered authentic audience interaction. Developed community guidelines & moderation processes, ensuring a positive and engaging online environment. Implemented brand storytelling strategies, improving audience connection and social media visibility.
Community & Social Media Specialist at Data-Driven Lab / FBS Markets
January 1, 2024 - September 17, 2025Grew and managed Facebook & Instagram communities, increasing organic Instagram followers by 3,500+ in 6 months through strategic engagement and localized content. Developed interactive campaigns that increased Facebook engagement by 16% and Instagram by 23% in key regions. Moderated community discussions, handled feedback, and built relationships to enhance user trust and loyalty. Led social media contests that boosted participation and UGC, strengthening brand advocacy. Worked with Paid Media & Influencer teams, leading to a 46% boost in content visibility and 30% higher engagement in the Nigerian market. Maintained active real-time engagement during expos & events, ensuring seamless online-offline integration.
Marketing Executive & Social Media Manager at Hantec Markets Group
January 1, 2023 - September 17, 2025Spearheaded community engagement initiatives, including Hantec Academy, educating and certifying 200+ students, increasing brand trust and retention. Moderated online conversations and user inquiries across Facebook, Twitter, and LinkedIn, improving response rates and customer satisfaction. Launched community-driven campaigns (e.g., International Women’s Day project), driving a 70% growth in client signups for the month. Led influencer collaborations, such as a partnership with YawSwinger (Hantec Ghana), which resulted in a 36% increase in community engagement. Organized and moderated introducing broker (IB) networking events, expanding community partnerships across Africa.
Sales Support & Client Engagement at Hantec Markets Group
December 31, 2021 - September 17, 2025Built and nurtured a community of 800+ clients, ensuring ongoing engagement and brand loyalty. Exceeded revenue targets, generating $250,000+ in sales through client education, onboarding, and personalized support. Managed client onboarding and engagement, helping users navigate trading platforms and financial resources.
Social Media & Community Manager at The Writing Colony
January 1, 2022 - September 17, 2025Managed Telegram, Facebook, Instagram, LinkedIn, and Twitter communities, increasing social media reach by 57% through targeted engagement strategies. Designed UGC-driven campaigns that improved brand awareness and fostered authentic audience interaction. Developed community guidelines & moderation processes, ensuring a positive and engaging online environment. Implemented brand storytelling strategies, improving audience connection and social media visibility.
Education
Bachelor of Arts in Mass Communication at University of Benin
January 1, 2014 - January 1, 2019Content Marketing Certified at Digital Marketing Institute
January 1, 2023 - September 17, 2025Digital Marketing Certification at HubSpot Academy
January 1, 2024 - September 17, 2025B.A. in Mass Communications at University of Benin
January 1, 2014 - January 1, 2019Qualifications
Content Marketing Certified (Digital Marketing Associate)
January 1, 2023 - September 17, 2025Digital Marketing Certification
January 1, 2024 - September 17, 2025Content Marketing Certified Digital Marketing Associate
January 1, 2023 - September 17, 2025Digital Marketing Certification
January 1, 2024 - September 17, 2025Industry Experience
Media & Entertainment, Professional Services, Financial Services, Education, Software & Internet
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