Available to hire
I am a multidisciplinary professional skilled in social work and customer service. My experience has allowed me to impact community outreach, client support, and health advocacy positively, helping stakeholders improve their lives holistically. I bring a strong commitment to enhancing organizational efficiency and a passion for ensuring exceptional customer service.
Work Experience
Telemarketing Representative at Versatel
December 1, 2022 - September 17, 2025I managed outreach efforts and provided exceptional customer support by coordinating appointment setting and resolving inquiries. Regularly evaluated performance metrics, refined strategies, and provided financial product guidance.
Customer Care Representative at Guaranty Trust Bank
March 1, 2022 - September 17, 2025Assisted customers in navigating services and resolving issues. Developed rapport through effective communication and problem-solving. Achieved satisfaction metrics through feedback collection and process improvement initiatives.
Affordability Officer at Abuja Capital
December 1, 2021 - September 17, 2025Oversaw project budgeting and financial compliance processes. Collaborated with stakeholders to ensure adherence to financial policies and direction.
Education
Social Science at University of Nigeria
January 1, 2018 - September 17, 2025Qualifications
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