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I am a marketing and student-advising professional with a Master of Marketing from Schulich School of Business, York University. I bring over five years of experience in student advising, program coordination, and administrative support in fast-paced environments, with a track record of clear communication and stakeholder collaboration. I thrive balancing competing deadlines, solving problems independently, and delivering customer-focused, inclusive service. I am committed to continuous learning and fostering collaborative, inclusive workplaces.…I am a marketing and student-advising professional with a Master of Marketing from Schulich School of Business, York University. I bring over five years of experience in student advising, program coordination, and administrative support in fast-paced environments, with a track record of clear communication and stakeholder collaboration. I thrive balancing competing deadlines, solving problems independently, and delivering customer-focused, inclusive service. I am committed to continuous learning and fostering collaborative, inclusive workplaces.

Mina Sarmadian

Brand Strategist, Content Designer, Social Media Manager, +4

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I am a marketing and student-advising professional with a Master of Marketing from Schulich School of Business, York University. I bring over five years of experience in student advising, program coordination, and administrative support in fast-paced environments, with a track record of clear communication and stakeholder collaboration. I thrive balancing competing deadlines, solving problems independently, and delivering customer-focused, inclusive service. I am committed to continuous learning and fostering collaborative, inclusive workplaces.…I am a marketing and student-advising professional with a Master of Marketing from Schulich School of Business, York University. I bring over five years of experience in student advising, program coordination, and administrative support in fast-paced environments, with a track record of clear communication and stakeholder collaboration. I thrive balancing competing deadlines, solving problems independently, and delivering customer-focused, inclusive service. I am committed to continuous learning and fostering collaborative, inclusive workplaces.

Available to hire

I am a marketing and student-advising professional with a Master of Marketing from Schulich School of Business, York University. I bring over five years of experience in student advising, program coordination, and administrative support in fast-paced environments, with a track record of clear communication and stakeholder collaboration.

I thrive balancing competing deadlines, solving problems independently, and delivering customer-focused, inclusive service. I am committed to continuous learning and fostering collaborative, inclusive workplaces.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Turkish

Advanced

Arabic

Beginner

Work Experience

Marketing Manager – Business Planning & Client File Coordination at Mirzadegan Immigration & Citizenship Services Inc.

October 1, 2024 - November 10, 2025

Prepare investor business plans and international student study permit files, collaborating with RCIC and clients to ensure alignment with IRCC requirements. Maintain digital client records using cloud-based tools to ensure secure access, accurate version control, and timely file updates. Schedule client consultations and internal team meetings; prepare agendas, track next steps, and ensure consistent communication flow. Coordinate logistics for monthly virtual info sessions for students and entrepreneurs; manage invitations, reminders, presentation content, and attendance follow-ups. Build and maintain a centralized Power BI dashboard to monitor application status, automate progress reporting, and inform performance reviews. Design branded communication and outreach materials using Canva and WordPress to support lead generation and client education.

Admissions Advisor & Study Permit Specialist at Approved Inc.

November 1, 2024 - November 1, 2024

Supported diverse international students by providing personalized advising on academic pathways, financial planning, and visa preparation. Maintained compliant student files, including transcripts, proof of funds, and IRCC forms, with accurate version control and timely updates. Designed and implemented a Trello pipeline and Excel dashboard to track application status; improved visibility and reduced missed deadlines through real-time alerts. Authored template email sequences, checklists and FAQs that reduced repetitive inquiries by 50% and raised client satisfaction to 4.8/5. Assisted students with bursary and credit transfer applications, housing, and settlement services to support smoother transitions and increased first-semester retention.

Marketing & Branding Consultant at Canyon Entertainment Group – Girl Pow VR (Co-Op)

August 1, 2024 - August 1, 2024

Managed digital branding and content execution for a youth all-girl pop group, aligning creative output with music industry trends and fan engagement strategies. Collaborated with a six-member field marketing team to craft a consistent brand message and data-driven marketing plan. Conducted market research and designed Qualtrics surveys to inform artist positioning. Coordinated school-based promotional events, managing outreach, logistics, and post-event reports; achieved 90% attendee satisfaction. Authored a focused marketing plan aligning content drops with streaming trends, lifting monthly listeners by 25% in 3 months. Managed social media calendars and analytics dashboards to raise engagement by 30% and secure two local press features.

Clinic Manager & Medical Aesthetician at Perfect Skin Cosmetic Clinic

October 1, 2018 - October 1, 2018

Managed clinic operations and customer service, overseeing scheduling, patient flow, and service delivery in a private cosmetic clinic setting. Maintained professional standards, supported staff training, and contributed to a positive patient experience during tenure.

Admissions Advisor & Study-Permit Specialist 1,2 at Approved Inc.

November 1, 2024 - November 1, 2024

Provided personalized advising on academic pathways, financial planning, and visa preparation for diverse international students; maintained compliant student files with accurate version control and timely updates. Designed Trello pipeline and Excel dashboards to track application status, improving visibility and reducing missed deadlines. Authored template emails, checklists, and FAQs, reducing repetitive inquiries and boosting client satisfaction. Assisted students with bursary and credit-transfer applications; guided document reviews to reduce financial burden. Delivered one-on-one housing, campus job-search strategies, and local settlement services to support smoother transitions and improve first-semester retention. Committed to equity, diversity, and inclusion, tailoring guidance to cultural and individual needs.

Marketing & Branding Consultant at Canyon Entertainment Group – Girl Pow-R (Co-op)

August 1, 2024 - August 1, 2024

Managed digital branding and content execution for a youth all-girl pop group, aligning creative output with industry trends and fan engagement. Collaborated with a six-member marketing team to craft a consistent brand message and data-driven plan. Conducted market research and designed Qualtrics surveys to inform artist positioning and audience engagement. Coordinated school-based promotional events; managed outreach, logistics, and post-event reports; achieving 90% attendee satisfaction. Authored a focused marketing plan aligning content drops with streaming trends, lifting monthly listeners by 25% in 3 months. Managed social-media calendars and analytics dashboards; optimized posting cadence and copy to raise engagement by 30% and secured local press features.

Customer Service Representative at Group of Gold Line (GL)

November 1, 2015 - November 1, 2015

Provided front-line customer service, resolved inquiries, and supported sales and client relations to foster a positive customer experience.

Marketing Manager – Business Planning & Client File Coordination at Mirzadegan Immigration & Citizenship Services Inc.

October 1, 2024 - November 13, 2025

Prepare investor business plans and internal study-permit files, collaborating with RCIC and clients to ensure alignment with IRCC requirements. Maintain digital client records with cloud-based tools to ensure secure access, accurate version control, and timely file updates. Schedule client consultations and internal team meetings; prepare agendas, track next steps, and ensure consistent communication flow. Coordinate logistics for monthly virtual information sessions for students and entrepreneurs; manage invitations, reminders, presentations content, and attendance follow-ups. Build and maintain a centralized Power BI dashboard to monitor application status, automate progress reporting, and inform performance reviews. Design branded communications and outreach materials using Canva and WordPress to support lead generation and client education.