Hi, I'm Mercy Muthoni Mugo, an ICT professional from Kenya with a Diploma in Information Technology and CCNA 1 certification. I have hands-on experience in data entry, ICT administration, network troubleshooting, and database management, and I thrive in roles that combine problem solving with teamwork to deliver reliable IT solutions for organizations. I am committed to continuous learning, attention to detail, and delivering quality results for the organizations I work with. I am motivated by opportunities to contribute to technology-driven projects, coordinate cross-functional teams, and maintain robust information systems. My experience includes supporting KPLC-related projects, meter installations, and smart-meter maintenance, where I produced timely reports and clear communications across diverse teams.…Hi, I'm Mercy Muthoni Mugo, an ICT professional from Kenya with a Diploma in Information Technology and CCNA 1 certification. I have hands-on experience in data entry, ICT administration, network troubleshooting, and database management, and I thrive in roles that combine problem solving with teamwork to deliver reliable IT solutions for organizations. I am committed to continuous learning, attention to detail, and delivering quality results for the organizations I work with. I am motivated by opportunities to contribute to technology-driven projects, coordinate cross-functional teams, and maintain robust information systems. My experience includes supporting KPLC-related projects, meter installations, and smart-meter maintenance, where I produced timely reports and clear communications across diverse teams.WWWW…