Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Chinese
Beginner
Tagalog
Fluent
Work Experience
Virtual Assistant at Avenue One Hotel / Chefyard Restaurant
December 31, 2024 - September 19, 2025Experience in customer service, skilled in handling inquiries, resolving concerns, and ensuring customer satisfaction with professionalism and empathy. Motivated and reliable professional with strong organizational and communication skills, eager to contribute and support business needs.
Customer Service / Front Desk at Avenue One Hotel / Chefyard Restaurant
December 31, 2024 - September 19, 2025Experience in customer service, skilled in handling inquiries, resolving concerns, and ensuring customer satisfaction with professionalism and empathy. Motivated and reliable professional with strong organizational and communication skills, eager to contribute and support business needs.
Cashier at Serban Store
December 31, 2022 - September 19, 2025Immersion/internship; performed cashier duties, customer service, and basic sales tasks.
Service Crew and Housekeeping at Avenue One Hotel
December 31, 2023 - September 19, 2025On-the-job training; assisted food and beverage service and housekeeping; supported guest needs.
Service Crew / Kitchen at Chef Yard Restaurant
December 31, 2024 - September 19, 2025On-the-job training; supported service and kitchen operations during OJT.
Education
Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 11, 2030 - September 19, 2025Certification at Surge Marketplace
January 1, 2022 - January 1, 2025Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 11, 2030 - September 19, 2025Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 11, 2030 - September 19, 2025Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 1, 2022 - January 1, 2025Senior High School at Ruparan National High School
January 1, 2021 - January 1, 2022Junior High School at Ruparan National High School
January 1, 2019 - January 1, 2020Elementary at Ruparan Elementary School
January 1, 2015 - January 1, 2016Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 11, 2030 - September 19, 2025Diploma in Hospitality and Tourism Technology at Cor Jesu College, Inc.
January 11, 2030 - September 19, 2025Qualifications
Certificate from Surge Marketplace
January 1, 2022 - January 1, 2025Surge Marketplace Certification
January 1, 2022 - December 31, 2025Certification (by Surge Marketplace)
January 11, 2030 - September 19, 2025Cookery National Certificate II
January 11, 2030 - September 19, 2025Bread and Pastry National Certificate II
January 11, 2030 - September 19, 2025Bartending National Certificate II
January 11, 2030 - September 19, 2025Food and Beverage Services National Certificate II
January 11, 2030 - September 19, 2025Front Office National Certificate II
January 11, 2030 - September 19, 2025Tourism Production Services National Certificate II
January 11, 2030 - September 19, 2025Driving National Certificate II
January 11, 2030 - September 19, 2025Housekeeping National Certificate II
January 11, 2030 - September 19, 2025Commercial Cooking National Certificate III
January 11, 2030 - September 19, 2025Events Management National Certificate III
January 11, 2030 - September 19, 2025Certification by Surge Marketplace
January 1, 2022 - December 31, 2025Industry Experience
Travel & Hospitality, Professional Services, Education, Media & Entertainment
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