Produced high-quality materials including interactive PDFs, ePub presentations, brochures, posters, leaflets, and PowerPoint/Word documents for pharmaceutical and healthcare clients. Designed brand-compliant visuals using Adobe Creative Suite (InDesign, Illustrator, Photoshop), translating complex data into clear materials for both specialist and non-specialist audiences. Collaborated with consultants and senior designers to refine brand messaging and visuals; managed client feedback and ensured approvals; coordinated with print vendors for accurate color and timely delivery; conducted quality checks and maintained organized assets. Contributed to healthcare projects advancing awareness and access to treatments.

Operations Assistant at JR D Global Services Ltd

January 1, 2020 - February 1, 2024

Developed transferable organizational and project coordination skills; managed documentation, scheduling, and logistics with precision; handled cargo including fragile items, ensuring safe delivery.

Ground Operations Agent at British Airways

March 2, 2024 - October 2, 2025

Gained hands-on experience with baggage management software; required precision, accountability, and adaptability in a fast-paced environment; learned complex systems and maintained safety and customer care; developed transferable organizational and communication skills.