Available to hire
Hi, I’m Alvin John Guzman, a highly organized, tech-savvy Virtual Assistant based in Davao City, Philippines. I help creators and small teams with content planning, Canva thumbnail design, coordinating video publishing, and managing online communities (Discord). I also handle basic customer service and remote task management to keep projects running smoothly.
I’m passionate about helping creators grow their audiences and streamline workflows while delivering high-quality results from my home office. I’m proactive, reliable, and comfortable tackling multiple tasks at once, with strong communication skills and a love of learning new tools and techniques.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Freelance Virtual Assistant at Remote
January 1, 2022 - September 20, 2025Remote freelance Virtual Assistant with experience as Content Manager, Graphic Designer, Video Editor, Web Designer. Planned and scheduled YouTube gaming content, designed thumbnails using Canva, and coordinated video publishing. Managed Discord communities, provided basic customer service and moderation, and developed strong remote communication and task-management skills. Highly organized, detail-oriented, proactive, and reliable, with experience in content management, social media, video editing, and online research.
Delivery Rider at Shoppe Express & J&T Express
January 1, 2023 - September 20, 2025Ensured timely and accurate delivery of parcels while providing excellent customer service. Handled cash-on-delivery transactions with accuracy and accountability. Resolved customer concerns such as missing or delayed packages with professionalism. Developed strong time management and communication skills in a fast-paced environment.
Freelance Virtual Assistant at Various Clients (Remote)
January 1, 2020 - PresentSupported clients with administrative tasks, compliance checks, and process documentation. Managed sensitive data with accuracy and confidentiality. Handled content management, scheduling, and team coordination using online platforms. Conducted research to ensure alignment with policies and procedures.
YouTube & Discord Community Manager at Online Community / Self‑Employed
December 31, 2021 - September 20, 2025Managed online communities by monitoring content, enforcing platform policies, and addressing member concerns. Created SOPs, training guides, and workflow documentation to standardize processes. Implemented structured workflows to improve efficiency and team collaboration.
Delivery Rider at Shopee Express & J&T Express
December 31, 2022 - September 20, 2025Ensured timely and accurate delivery of parcels to customers while maintaining excellent service. Assisted customers with inquiries, complaints, and delivery concerns, providing clear and professional communication. Developed time management and route optimization skills in a fast‑paced environment.
Freelance Virtual Assistant
December 31, 2022 - September 22, 2025Provided remote support as a Freelance Virtual Assistant, handling content planning, Canva thumbnail design, and coordination of video publishing. Managed online communities (Discord), promoted engagement, and delivered basic customer service and moderation. Executed multi-task workflows across content creation, graphic design, and web design projects, ensuring timeliness and quality. Built efficient processes to streamline client workflows and supported creators in growing their audiences.
Education
Bachelor of Science in Information Technology (Undergrad – 3rd Year) at AMA Computer Learning / AMA Computer Education
January 11, 2030 - September 20, 2025Qualifications
Bachelor of Science in Information Technology
January 1, 2020 - January 1, 2023CRM management & lead generation
January 11, 2030 - September 20, 2025Bachelor of Science in Information Technology
January 1, 2020 - January 1, 2023Industry Experience
Computers & Electronics, Software & Internet, Media & Entertainment, Professional Services, Transportation & Logistics, Retail, Other, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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