Available to hire
I’m a highly motivated professional and talented artist specialising in graphic design and photography. I recently completed a BA(Hons) in graphic design from Arden University and have gained experience across finance, telecommunications, healthcare and other sectors. I excel in communication and negotiation, with a solid background in customer service, management, sales, teaching and design.
I love learning new skills and am keen to commit to a challenging and rewarding career in art and graphic design. My freelance work spans branding, packaging, photography and illustration, with a focus on packaging design for home fragrance products and collaborations with IPL Ltd and various creators.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Slovak
Fluent
English
Fluent
Ukrainian
Fluent
Polish
Advanced
Czech
Advanced
Work Experience
Branch Assistant (Part-time) at Ramsdens
June 1, 2024 - PresentBranch duties include serving customers, currency exchange, buying and selling jewellery and branded watches, price negotiation, and pawnbroking transactions. Adheres to GDPR and company policies. Back-office responsibilities involve internal communication across departments (watch, jewellery, currency, compliance, risk) and coordination with other stores and HR. Tasks include stock transfers, deliveries, high-value stock counts, window replenishment with an aesthetic touch, and end-of-day cash-up.
Support Coordinator, Head and Neck Management at Princess Royal Hospital (NHS)
January 1, 2024 - September 20, 2025Manage and coordinate the head and neck patient pathway, prioritise urgent cases, schedule consultants and surgeons, approve annual and study leave, organise clinics and theatres, and manage department finances. Prepare strategic analytic reports and handle general admin and GDPR/compliance tasks while liaising with patients, medical secretaries, consultants and nurses.
Store Manager at Caxton Express Store (Tesco Mobile)
June 1, 2023 - September 20, 2025Managed four staff, trained in sales techniques, planned and prioritised tasks, ensured health and safety, achieved KPI targets, recruited and interviewed new staff, conducted weekly stock checks and audits, managed customer relations and after-care, scheduled rotas, and performed risk assessments.
Senior Sales Associate / Shop Floor Leader at Hutchison 3G Limited
December 1, 2020 - September 20, 2025Delivered exceptional customer service by identifying needs and recommending products and add-ons. Trained staff on new products, promoted brands, conducted stock takes, cash handling, and admin duties. Ensured compliance with Financial Conduct and Data Protection regulations; networked with partner stores; focused on meeting sales targets and customer satisfaction.
Customer Assistant (Team Leader) at Lloyds TSB Banking Group
May 1, 2012 - September 20, 2025Supported branch service delivery, promoted premium accounts, credit cards, loans and home insurance. Consistently met or exceeded targets, handled customer complaints per policy, ensured compliance to procedures and risk controls, trained new colleagues on ATMs and safety procedures, and assisted European customers.
Sales Consultant at Phones 4U Ltd.
October 1, 2007 - September 20, 2025Engaged customers, promoted devices and plans, and contributed to store operations and product knowledge.
Primary Teacher at Humenne, Slovakia
January 1, 2003 - September 20, 2025Taught primary-level students with responsibilities including lesson planning, classroom management and student assessment.
Receptionist at Dan Panorama Hotel, Eilat, Israel
January 1, 2000 - September 20, 2025Front desk responsibilities including guest services, check-in/check-out, phone inquiries and inter-department coordination.
Kindergarten Teacher at Humenne, Slovakia
January 1, 1999 - September 20, 2025Early childhood education, classroom activities and student development support.
Branch Assistant (part-time) at Ramsdens
June 1, 2024 - PresentIn a small team, I served customers, exchanged currencies, bought and sold jewellery and watches, negotiated prices, and processed pawnbroking transactions, while adhering to company policies and GDPR. Back-office duties included coordinating with departments (watch, jewellery, currency, compliance, risk) and HR, communicating with other stores, transferring stock, processing deliveries, and conducting high-value stock counts. I also replenished window stock with an aesthetic touch and managed the end-of-day cash-up.
Freelance Creative Graphic Designer at Self-employed
January 1, 2024 - PresentCollaborated with diverse teams to develop innovative concepts for branding, packaging, illustration, and photography. Projects included a dairy product brand, coffee packaging, book covers, promotional materials in the aviation sector, and home fragrance packaging. Provided design services for IPL Ltd (Asda Family) and for independent YouTubers and media influencers seeking to enhance their online channels.
Head and Neck Management - Support Coordinator at Princess Royal Hospital (NHS)
January 31, 2024 - September 20, 2025Managed and coordinated the head and neck pathway, prioritising urgent cases, scheduling consultants and theatre lists, approving annual and study leave, and organising clinics and theatres. Performed line management and budgeting, produced strategic analytics reports, and handled general admin including MS Office and Zoom meetings, while adhering to data protection guidelines and medical protocols.
Shop Manager at Tesco Mobile (Caxton Express Store)
June 30, 2023 - September 20, 2025Led a team of four, providing sales coaching, planning and prioritising tasks, health and safety compliance, and KPI achievement. Recruited and trained new staff, conducted weekly stock checks and audits, managed customer relations and after-care, scheduled rotas, and carried out risk assessments.
Sales Associate - Senior (Shop Floor Leader) at Hutchison 3G Limited
December 31, 2020 - September 20, 2025Delivered exceptional customer service by identifying needs and matching products and add-ons. Trained staff on new products, handled customer concerns, performed stock takes/audit, cashing up, and general admin to meet deadlines. Ensured customers were aware of rights under Financial Conduct and Data Protection regulations. Networked with partner stores and supported day-to-day store operations. Recognised for achieving targets and leading training initiatives.
Customer Assistant (Team Leader) at Lloyds TSB Banking Group
May 31, 2012 - September 20, 2025Supported the branch in achieving service and sales targets; promoted premium accounts, credit cards, loans and home insurance. Delivered excellent customer service, handled complaints per policy, ensured compliance to risk procedures, and trained new colleagues for ATM and safety procedures. Assisted East/Central European customers with banking products and benefits; recognised for fraud prevention by the regional management.
Sales Consultant at Phones 4U Ltd.
October 31, 2007 - September 20, 2025Provided sales and customer service, conducted stock audits, and supported training. Addressed customer queries and contributed to store performance.
Primary Teacher at Humenne, Slovakia
December 31, 2003 - September 20, 2025Teaching assignments in primary education, developing lesson plans and supporting student learning.
Receptionist at Dan Panorama Hotel, Eilat, Israel
December 31, 2000 - September 20, 2025Front desk responsibilities in a 5-star hotel, assisting guests and coordinating services.
Kindergarten Teacher at Humenne, Slovakia
December 31, 1999 - September 20, 2025Early childhood education and classroom activities planning.
Branch Assistant at Ramsdens (part-time)
June 1, 2024 - PresentServed customers, exchanged currencies, conducted pawnbroking transactions, negotiated prices, processed stock transfers and deliveries, performed high-value stock counts, replenished window displays, managed end-of-day cash-up, and ensured GDPR/compliance in collaboration with store teams.
Freelance Creative Graphic Designer
January 1, 2024 - PresentCollaborated with diverse teams to develop branding, packaging, illustration and photography concepts. Worked on projects for a dairy brand, coffee, aviation materials, and home fragrance packaging; provided services for IPL Ltd and independent creators; focused on branding, logo design, packaging and photography.
Head and Neck Management - Support Coordinator at Princess Royal Hospital
January 1, 2024 - September 20, 2025Managed the head and neck department operations, coordinated patient pathways, bookings and clinics; scheduled consultants and nurses, managed medi-rota, approved annual/study leave; organised clinics and theatres; prepared analytic reports; performed general admin and maintained GDPR compliance.
Shop Manager at Tesco Mobile Phone Shop (Caxton Express Store)
June 1, 2023 - September 20, 2025Managed a team of four; trained staff in sales techniques; ensured health and safety compliance; achieved KPIs; handled rotas, stock checks, customer relations and risk assessments.
Sales Associate (Senior Shop Floor Leader) at Hutchison 3G Limited
December 1, 2020 - September 20, 2025Delivered exceptional customer service, identified customer needs, promoted brands (Apple, Samsung, Huawei, Lenovo), trained staff on new products, performed stock takes, cash handling and data protection compliance; supported store operations and partnered with other stores; awarded multiple recognitions and served as Samsung brand ambassador.
Customer Assistant (Team Leader) at Lloyds TSB Banking Group
May 1, 2012 - September 20, 2025Supported branch service, promoted premium accounts, credit cards and loans; exceeded targets; handled customer complaints per policy; trained new colleagues on ATM procedures and safety; assisted multilingual customers; recognized for fraud prevention contributions.
Sales Consultant at Phones 4U Ltd.
October 1, 2007 - September 20, 2025Sales-oriented role focusing on customer service, product knowledge and stock/cash handling; part of early career path before a career break for travel and study.
Primary Teacher at Humenne/ Slovakia
January 1, 2003 - September 20, 2025Taught primary-level students with lesson planning and classroom support.
Receptionist at Dan Panorama Hotel
January 1, 2000 - September 20, 2025Front desk responsibilities, guest services and concierge support at a 5-star hotel.
Kindergarten Teacher at Humenne/ Slovakia
January 1, 1999 - September 20, 2025Early years education, activity planning and student development support.
Education
BA (Hons) Graphic Design at Arden University
January 11, 2030 - March 1, 2025BA (Hons) Graphic Design at Arden University
January 11, 2030 - March 1, 2025Business and Administration Level 2 at Havering College, Essex
January 1, 2015 - December 31, 2015Web Design at Blue Data International Inc., New York, USA
January 1, 2005 - December 31, 2005ESOL at Houston Community College, Texas, USA
January 1, 2003 - January 1, 2003Pedagogical School at University of Presov, Slovakia
January 1, 1994 - December 31, 1996Pedagogical College at Presov, Slovakia
January 1, 1990 - December 31, 1994BA (Hons) Graphic Design at Arden University
January 11, 2030 - March 1, 2025Web Design (Certificate) at Blue Data International Inc.
January 11, 2030 - January 1, 2005ESOL at Houston Community College
January 11, 2030 - January 1, 2003Pedagogical School at University of Presov
January 1, 1994 - January 1, 1996Pedagogical College at Presov
January 1, 1990 - January 1, 1994Business and Administration Level 2 at Havering College
January 1, 2015 - September 20, 2025Qualifications
Air cabin crew course Level 3
January 1, 2019 - September 20, 2025Shop floor management course
January 1, 2016 - September 20, 2025Business and Administration Level 2
January 1, 2015 - September 20, 2025Web Design
January 1, 2005 - September 20, 2025ESOL
January 1, 2003 - September 20, 2025Air cabin crew course Level 3
January 11, 2030 - January 1, 2019Shop floor management course
January 11, 2030 - January 1, 2016Air cabin crew course Level 3
January 11, 2030 - January 1, 2019Shop floor management course
January 11, 2030 - January 1, 2016Business and Administration Level 2
January 1, 2015 - December 31, 2015Web Design
January 1, 2005 - December 31, 2005ESOL
January 1, 2003 - January 1, 2003Air cabin crew course Level 3
January 1, 2019 - December 31, 2019Shop floor management course
January 1, 2016 - September 20, 2025Air cabin crew course Level 3
January 1, 2019 - September 20, 2025Shop floor management course
January 1, 2016 - September 20, 2025Business and Administration Level 2
January 1, 2015 - September 20, 2025Web Design
January 1, 2005 - September 20, 2025ESOL
January 11, 2030 - January 1, 2003Pedagogical School (Presov)
January 1, 1994 - January 1, 1996Pedagogical College (Presov)
January 1, 1990 - January 1, 1994Industry Experience
Healthcare, Financial Services, Telecommunications, Education, Retail, Media & Entertainment, Professional Services, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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