Available to hire
I am an enthusiastic and service-oriented professional with a strong background in hospitality, customer service, and administrative support. I excel in clear communication, problem-solving, and adaptability, with proven experience assisting diverse clients and delivering exceptional service in fast-paced environments.
I contribute creative ideas for campaigns, provide advisory support to clients, and maintain website designs and layouts using tools like Figma, Canva, CapCut, and Adobe Photoshop. I organize educational sessions, offer personalized assistance, and deliver empathetic, client-focused service while keeping quality and attention to detail at the forefront.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Executive Assistant at Maison Dene Incorporation and Health 4 Peace Foundation
January 1, 2019 - PresentProvided executive-level support to Dr. Nathalie Beasn ael, managing communications, scheduling, and client calendars; handled social media content, photo/video editing (Canva, CapCut, Adobe Photoshop) and marketing initiatives; organized educational sessions; provided personalized assistance and empathetic customer service in a fast-paced environment.
Customer Service Representative at AT&T
December 31, 2014 - September 21, 2025Supported customers in Clark, Pampanga, Philippines, providing assistance with service options, guiding customers, and resolving issues.
Executive Assistant at Maison Dene Incorporated and Health4 Peace Foundation
June 30, 2019 - September 21, 2025Provided executive-level support to Dr. Nathalie Beasan ael, managed communications, scheduling, and client calendars; handled social media content, photo/video editing (Canva, CapCut, Adobe Photoshop) and marketing initiatives; contributed creative ideas for campaigns and maintained website designs and layouts using Figma.
Service Crew at McDonald's
December 31, 2018 - September 21, 2025Delivered excellent customer service by welcoming guests, taking orders, and ensuring a smooth dining experience in a high-pressure environment; worked with the team to maintain quality, cleanliness, and efficiency.
Customer Service Representative at AT&T
December 31, 2014 - September 21, 2025Provided support to customers with services and inquiries in a Clark, Pampanga, Philippines setting.
Executive Assistant at Maison Dene Incorporation and Health 4 Peace Foundation
May 1, 2025 - September 21, 2025Promoted to back office, supported brokers by managing appointments, ensuring documentation accuracy, and resolving commission discrepancies. Consistently provided clear communication and efficient solutions, demonstrating strong service, problem-solving, and attention to detail.
Executive Assistant at Dr. Nathalie Beasnael
June 20, 2019 - September 21, 2025Provided executive-level support to Dr. Nathalie Beasnael, managing communications, scheduling, and client calendars while also handling social media content, photo/video editing (Canva, Capcut, Adobe Photoshop) and marketing initiatives.
Customer Service Representative at AT&T
December 31, 2014 - September 21, 2025Answered customer inquiries, provided product and service information, and supported service-related issues, maintaining a high standard of customer service.
Broker Compensation Support Specialist at TeleTech / Kaiser Permanente
June 1, 2017 - December 1, 2018Supported brokers and families in Kaiser Permanente's TeleTech environment, providing care and clarity through insurance options, arranging appointments, and ensuring payment processing accuracy; organized training sessions and maintained records for operational accuracy.
Front Desk Clerk / Hotel Receptionist at Clark, Pampanga
January 1, 2012 - January 1, 2014Delivered excellent customer service at the front desk, managed check-ins/outs, reservations, and maintained a courteous hospitable atmosphere.
Executive Assistant at Maison Dene Incorporation and Health 4 Peace Foundation
January 1, 2015 - January 1, 2019Provided executive-level support to Dr. Nathalie Beasanel, managed communications, scheduling, and client calendars; handled social media content and photo/video editing (Canva, CapCut, Adobe Photoshop); contributed creative ideas for campaigns and maintained website designs and layouts using Figma.
Front Desk Clerk / Hotel Receptionist at Clark, Pampanga, Philippines
January 1, 2012 - January 1, 2014Ensured smooth guest experiences by handling check-ins/outs, managing reservations, and providing attentive customer service in a high-pressure hospitality environment.
Executive Assistant at Dr. Nathalie Beasnael
July 1, 2018 - September 30, 2019Provided executive-level support to Dr. Nathalie Beasnael, including communications, scheduling, client calendars; managed social media content, photo/video editing (Canva, CapCut, Adobe Photoshop); contributed to campaigns and marketing initiatives; maintained website designs and layouts using Figma.
McDonald's Service Crew / Marketing at McDonald's
June 1, 2017 - December 31, 2020Delivered excellent customer service; greeted guests, took orders, ensured quality and cleanliness; worked with team to maintain high standards in a fast-paced environment.
Graphic Designer at SWSH
May 22, 2026 - Presentdoing graphics designs for marketing in many brands artist and albums
Executive Assistant at Maison Dene Incorporation and Health 4 Peace Foundation
January 1, 2023 - PresentProvided executive-level support to Dr. Nathalie Beasanel; managed communications, scheduling, and client calendars; handled social media content and photo/video editing using Canva, CapCut, and Adobe Photoshop; contributed creative ideas for campaigns; offered advisory support to clients; maintained website designs and layouts using Figma; organized educational sessions; delivered empathetic, professional customer service; maintained detailed transaction records and guest information to ensure operational accuracy.
Broker Compensation Support Specialist at TeleTech / Kaiser Permanente
January 1, 2019 - January 1, 2023Supported brokers by managing appointments, ensuring documentation accuracy, resolving commission discrepancies; provided clear communication; handled emails and phone calls promptly; addressed guest requests with professionalism; processed payments accurately; maintained detailed transaction records and guest information to ensure operational accuracy and enhance guest satisfaction.
Front Desk Clerk / Hotel Receptionist at Clark, Province of Pampanga, Philippines
January 1, 2012 - January 1, 2014Welcomed guests, managed check-ins/outs, reservations, and guest inquiries; contributed to a hospitable, well-organized front desk environment; ensured guest satisfaction.
Education
Bachelor of Industrial Technology (Drafting) at Bulacan State University, City of Malolos, Bulacan, Philippines
January 11, 2030 - September 21, 2025Bachelor of Science in Architecture at Holy Angel University, Angeles City, Pampanga, Philippines
January 11, 2030 - September 21, 2025Bachelor of Science in Architecture at Holy Angel University
January 11, 2030 - September 21, 2025Bachelor of Industrial Technology major in Drafting at Bulacan State University
January 11, 2030 - September 21, 2025Bachelor of Industrial Technology, major in Drafting at Bulacan State University
January 1, 2012 - December 31, 2014Bachelor of Industrial Technology at Bulacan State University
January 1, 2012 - January 1, 2014Bachelor of Industrial Technology at Bulacan State University
January 1, 2012 - January 1, 2014Bachelor of Industrial Technology at Bulacan State University
January 1, 2012 - December 31, 2014Bachelor of Industrial Technology (Drafting) at Bulacan State University
January 11, 2030 - June 10, 2026Bachelor of Industrial Technology, major in Drafting at Bulacan State University
January 1, 2012 - January 1, 2014Bachelor of Science in Architecture at Holy Angel University
January 11, 2030 - June 10, 2026Bachelor of Industrial Technology major in Drafting at Bulacan State University, City of Malolos, Bulacan, Philippines
January 1, 2012 - January 1, 2014Bachelor of Science in Architecture at Holy Angel University
January 11, 2030 - June 10, 2026Bachelor of Industrial Technology at Bulacan State University, City of Malolos, Bulacan, Philippines
January 1, 2012 - January 1, 2014Bachelor of Science in Architecture at Holy Angel University, Angeles City, Pampanga, Philippines
June 1, 2017 - December 1, 2018Qualifications
Bachelor of Industrial Technology (Drafting)
January 11, 2030 - September 21, 2025Bachelor of Science in Architecture
January 11, 2030 - September 21, 2025Industry Experience
Media & Entertainment, Professional Services, Healthcare, Retail, Education, Telecommunications, Travel & Hospitality
Hire a Graphic Designer
We have the best graphic designer experts on Twine. Hire a graphic designer in Malolos today.