Hi, I’m Wael Yassin, a highly skilled IT Engineer and Administrator with over 9 years of experience in managing, optimizing, and securing IT infrastructure across diverse organizations. I’ve demonstrated success implementing and upgrading systems, network devices, and security protocols, boosting operational efficiency by up to 45% and ensuring 99% system uptime. I excel at leading cross-functional teams on large-scale projects, designing risk-management frameworks, and reducing operational risks by 22%. I adapt quickly, troubleshoot complex system issues, and provide high-quality support to over 350 users while implementing multi-layered security measures that block up to 96% of malicious activity. I’m eager to leverage my technical expertise and proven leadership to drive continuous IT innovation for a dynamic organization.

Wael Yassin

Hi, I’m Wael Yassin, a highly skilled IT Engineer and Administrator with over 9 years of experience in managing, optimizing, and securing IT infrastructure across diverse organizations. I’ve demonstrated success implementing and upgrading systems, network devices, and security protocols, boosting operational efficiency by up to 45% and ensuring 99% system uptime. I excel at leading cross-functional teams on large-scale projects, designing risk-management frameworks, and reducing operational risks by 22%. I adapt quickly, troubleshoot complex system issues, and provide high-quality support to over 350 users while implementing multi-layered security measures that block up to 96% of malicious activity. I’m eager to leverage my technical expertise and proven leadership to drive continuous IT innovation for a dynamic organization.

Available to hire

Hi, I’m Wael Yassin, a highly skilled IT Engineer and Administrator with over 9 years of experience in managing, optimizing, and securing IT infrastructure across diverse organizations.

I’ve demonstrated success implementing and upgrading systems, network devices, and security protocols, boosting operational efficiency by up to 45% and ensuring 99% system uptime. I excel at leading cross-functional teams on large-scale projects, designing risk-management frameworks, and reducing operational risks by 22%. I adapt quickly, troubleshoot complex system issues, and provide high-quality support to over 350 users while implementing multi-layered security measures that block up to 96% of malicious activity. I’m eager to leverage my technical expertise and proven leadership to drive continuous IT innovation for a dynamic organization.

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Language

Arabic
Fluent
English
Fluent

Work Experience

IT Engineer & Administrator at Ibad
November 1, 2024 - Present
Implemented 4 new main IT systems, improving performance and supporting 120 employees. Performed regular backups and restorations, reducing data loss incidents. Maintained and upgraded network devices to improve speed and reliability. Managed server room and configuration to ensure 99% uptime for critical systems. Implemented advanced firewall configurations to block intrusion attempts and enhance data security. Guided users through troubleshooting steps and introduced risk management frameworks to reduce operational risks by 22% annually.
IT Engineer & Administrator at BSH
October 1, 2024 - September 21, 2025
Revamped network infrastructure, migrating to MikroTik and upgrading WiFi to boost connectivity by 45%. Developed budgeting forecasts, improving planning accuracy by 21%. Streamlined software installation, cutting deployment times by 18% and increasing overall efficiency. Provided high-quality IT support for hardware and software, reducing downtime company-wide by 15%. Deployed encryption to ensure data confidentiality and implemented automated threat detection to block 96% of malicious activity.
IT Engineer & Administrator at Media Vision
January 1, 2023 - September 21, 2025
Re-engineered legacy network infrastructure, reducing operational costs and increasing reliability. Deployed monitoring and backup solutions, achieving SLA compliance and high availability. Built a server room and network from the ground up, improving overall system efficiency and storage capacity.
IT Support Engineer at Makassed
June 1, 2021 - September 21, 2025
Led cross-functional efforts to deploy new IT systems, achieving high compatibility across departments. Implemented security protocols and diagnosed connectivity issues, reducing downtime. Managed procurement of IT equipment within budget and maintained high system availability.
IT Support Engineer at SAMA
June 1, 2021 - September 21, 2025
Provided technical support to over 80 employees, improving overall workflow efficiency. Conducted quarterly internal IT audits, addressing issues to improve security posture. Documented processes for maintenance and defined KPIs to measure service efficiency, enhancing response times.
IT Support Engineer at Lebanese Parking Meters
January 1, 2017 - September 21, 2025
Managed six branches, ensuring smooth IT operations and improving efficiency. Directed two servers and supported a custom application, increasing network reliability. Coordinated with IT team to repair critical hardware, improving infrastructure reliability. Ensured effective use of PDAs and office equipment to boost productivity.

Education

Bachelor’s Degree in Business Information Systems at Modern University for Business and Science
October 1, 2010 - October 1, 2014

Qualifications

Microsoft Certified Solutions Associate (MCSA)
January 1, 2018 - September 21, 2025
Microsoft Certified Systems Engineer (MCSE)
January 1, 2020 - September 21, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services