WY

Wael Yassin

Available to hire

Hi, I’m Wael Yassin, a highly skilled IT Engineer and Administrator with over 9 years of experience in managing, optimizing, and securing IT infrastructure across diverse organizations.

About

Hi, I’m Wael Yassin, a highly skilled IT Engineer and Administrator with over 9 years of experience in managing, optimizing, and securing IT infrastructure across diverse organizations.

I’ve demonstrated success implementing and upgrading systems, network devices, and security protocols, boosting operational efficiency by up to 45% and ensuring 99% system uptime. I excel at leading cross-functional teams on large-scale projects, designing risk-management frameworks, and reducing operational risks by 22%. I adapt quickly, troubleshoot complex system issues, and provide high-quality support to over 350 users while implementing multi-layered security measures that block up to 96% of malicious activity. I’m eager to leverage my technical expertise and proven leadership to drive continuous IT innovation for a dynamic organization.

  • 9 years' experience
  • Joined September 2025

Industry experience

  • Media & Entertainment
  • Software & Internet
  • Professional Services

Work experience· 6 roles

IT Engineer & Administrator · IbadNov 2024 – Present · 2 yrs 1 mo

Implemented 4 new main IT systems, improving performance and supporting 120 employees. Performed regular backups and restorations, reducing data loss incidents. Maintained and upgraded network devices to improve speed and reliability. Managed server room and configuration to ensure 99% uptime for critical systems. Implemented advanced firewall configurations to block intrusion attempts and enhance data security. Guided users through troubleshooting steps and introduced risk management frameworks to reduce operational risks by 22% annually.

IT Engineer & Administrator · BSHOct 2024 – Sep 2025 · 1 yr

Revamped network infrastructure, migrating to MikroTik and upgrading WiFi to boost connectivity by 45%. Developed budgeting forecasts, improving planning accuracy by 21%. Streamlined software installation, cutting deployment times by 18% and increasing overall efficiency. Provided high-quality IT support for hardware and software, reducing downtime company-wide by 15%. Deployed encryption to ensure data confidentiality and implemented automated threat detection to block 96% of malicious activity.

IT Engineer & Administrator · Media VisionJan 2023 – Sep 2025 · 2 yrs 9 mos

Re-engineered legacy network infrastructure, reducing operational costs and increasing reliability. Deployed monitoring and backup solutions, achieving SLA compliance and high availability. Built a server room and network from the ground up, improving overall system efficiency and storage capacity.

IT Support Engineer · SAMAJun 2021 – Sep 2025 · 4 yrs 4 mos
IT Support Engineer · MakassedJun 2021 – Sep 2025 · 4 yrs 4 mos
IT Support Engineer · Lebanese Parking MetersJan 2017 – Sep 2025 · 8 yrs 9 mos

Education

Bachelor’s Degree in Business Information Systems · Modern University for Business and Science2010 – 2014

Certifications and awards

Microsoft Certified Solutions Associate (MCSA)2018 – 2025
Microsoft Certified Systems Engineer (MCSE)2020 – 2025

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