Hi, I'm Nuno Chagas—a friendly, proactive hospitality and retail professional with hands-on experience in guest services, sales, and hotel operations. I enjoy helping customers, staying organized, and learning new digital tools to improve efficiency and guest satisfaction. I'm eager to join a dynamic team where I can contribute my communication skills, quick learning, and results-driven mindset to support company growth. I've worked as a Sales Assistant and as a Receptionist/Night Auditor, where I handled cash operations, inventory basics, promotional displays, nightly audits, and reservation tracking. I'm excited to expand into digital marketing and operations, leveraging languages and cross-functional teamwork to deliver excellent experiences for guests and clients.

Nuno Chagas

Hi, I'm Nuno Chagas—a friendly, proactive hospitality and retail professional with hands-on experience in guest services, sales, and hotel operations. I enjoy helping customers, staying organized, and learning new digital tools to improve efficiency and guest satisfaction. I'm eager to join a dynamic team where I can contribute my communication skills, quick learning, and results-driven mindset to support company growth. I've worked as a Sales Assistant and as a Receptionist/Night Auditor, where I handled cash operations, inventory basics, promotional displays, nightly audits, and reservation tracking. I'm excited to expand into digital marketing and operations, leveraging languages and cross-functional teamwork to deliver excellent experiences for guests and clients.

Available to hire

Hi, I’m Nuno Chagas—a friendly, proactive hospitality and retail professional with hands-on experience in guest services, sales, and hotel operations. I enjoy helping customers, staying organized, and learning new digital tools to improve efficiency and guest satisfaction. I’m eager to join a dynamic team where I can contribute my communication skills, quick learning, and results-driven mindset to support company growth.

I’ve worked as a Sales Assistant and as a Receptionist/Night Auditor, where I handled cash operations, inventory basics, promotional displays, nightly audits, and reservation tracking. I’m excited to expand into digital marketing and operations, leveraging languages and cross-functional teamwork to deliver excellent experiences for guests and clients.

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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Sales Assistant at CRPhonel, Caldas da Rainha
September 30, 2023 - September 22, 2025
Assisted customers in selecting products and offered personalized recommendations. Operated the cash register, processed payments, returns, and exchanges. Maintained store cleanliness and organization, restocked merchandise as needed. Supported visual merchandising and in-store displays. Monitored inventory levels and communicated with the stock team. Handled phone calls and guest inquiries, resolved issues promptly and efficiently. Prepared nightly financial reconciliations and reports, and supported data entry and guest requirement communication for reservations.
Receptionist / Night Auditor at RIDE Surf Resort & Spa, Peniche
September 30, 2025 - September 22, 2025
Greeted guests and managed front desk operations, coordinated reservations, and assisted guests with inquiries. Performed nightly audits by reconciling daily financial transactions and verifying accuracy of reports in the Property Management System. Prepared financial and operational reports for hotel management, including revenue and occupancy. Supported the Sales department with reservation tracking, data entry, lead follow-ups, and ensuring accurate communication of guest requirements. Operated digital marketing tools as part of the role.
Sales Assistant at CRPhone Caldas da Rainha
September 1, 2023 - September 1, 2023
Assisted customers in selecting products and offered personalized recommendations. Operated the cash register, processed payments, returns, and exchanges. Maintained store cleanliness, organization, and restocked merchandise as needed. Supported visual merchandising and promotional displays. Monitored inventory levels and communicated with the stock team. Handled phone calls, responded to guest inquiries, and resolved issues promptly and efficiently.
Receptionist / Night Auditor at Ride Surf Resort & Spa Baleal
September 1, 2025 - September 1, 2025
Nightly audits by reconciling daily financial transactions and verifying the accuracy of reports. Closed and rolled over the business day in the Property Management System (PMS), ensuring data integrity. Prepared financial and operational reports for hotel management, including revenue, occupancy, and discrepancies. Supported the Sales department by assisting with reservation tracking, data entry, lead follow-ups, and ensuring accurate communication of guest requirements. Used digital marketing tools to support promotional activities.

Education

High School at Escola Secundária de Peniche
January 1, 2019 - January 1, 2022
High School Diploma (Socio-Economic Sciences) at Escola Secundária de Peniche
January 1, 2019 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Retail