I am a creative and detail-oriented Web Design & Development graduate with a solid foundation in UX, front-end development, and digital media production. I excel at building user-friendly websites and optimizing online experiences for engagement and conversion, balancing both creative and technical project demands. I am known for leadership in client projects, clear communication, and delivering high-quality results on time. I enjoy collaborating with teams, guiding projects from concept to launch, and delivering solutions that meet both user and business needs.

Louie Alfred Penalosa

I am a creative and detail-oriented Web Design & Development graduate with a solid foundation in UX, front-end development, and digital media production. I excel at building user-friendly websites and optimizing online experiences for engagement and conversion, balancing both creative and technical project demands. I am known for leadership in client projects, clear communication, and delivering high-quality results on time. I enjoy collaborating with teams, guiding projects from concept to launch, and delivering solutions that meet both user and business needs.

Available to hire

I am a creative and detail-oriented Web Design & Development graduate with a solid foundation in UX, front-end development, and digital media production. I excel at building user-friendly websites and optimizing online experiences for engagement and conversion, balancing both creative and technical project demands.
I am known for leadership in client projects, clear communication, and delivering high-quality results on time. I enjoy collaborating with teams, guiding projects from concept to launch, and delivering solutions that meet both user and business needs.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Team Lead | Co-Developer | Co-Designer at NAIT Capstone Project – Mannville & District of Chamber Website
January 1, 2025 - Present
Led a 3-person team to design and deliver a client website, ensuring high-quality output and timely launch. Served as the main client contact, ensuring alignment between business requirements and final deliverables. Designed and co-developed site features focused on usability, accessibility, and responsive design.
Graphic Designer & Media Coordinator at Jesus is Alive Church Edmonton
January 1, 2022 - Present
Managed and updated church website and digital platforms to ensure engaging, user-friendly experiences. Write and format communications for events, ensuring clarity and alignment with branding. Collaborate with leadership and volunteers to deliver consistent, community-focused messaging.
Technical Support Representative at Alorica (Xfinity – Formerly Comcast)
January 1, 2015 - September 22, 2025
Delivered technical and customer support for Comcast internet, TV, and phone services through phone and email. Resolved complex service issues with clear troubleshooting steps, reducing repeat calls. Maintained accurate logs and documentation to streamline problem resolution and support team efficiency.

Education

Diploma in Digital Media & IT – Web Design & Development at Northern Alberta Institute of Technology (NAIT)
January 11, 2030 - January 1, 2025
Bachelor of Science in Computer Science (Coursework Completed) at Olivarez College – Parañaque, Philippines
January 1, 2011 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Media & Entertainment, Non-Profit Organization, Professional Services