Available to hire
I am a responsible, organized, and caring professional with extensive experience in childcare and the service industries, seeking to transition into business management. I consistently deliver positive experiences, multitask effectively, and build strong relationships with clients, colleagues, and families.
I bring strong organizational skills, attention to detail, and a passion for creating positive customer experiences. I am eager to apply my interpersonal, leadership, and problem-solving abilities to contribute to a dynamic business team and grow in a management role.
Skills
Experience Level
Intermediate
Language
English
Fluent
French
Intermediate
Work Experience
Nanny / Childcare Assistant at Host Family (Private)
May 20, 2023 - September 22, 2025Assisted children with daily routines, including school preparations, meals, and bedtime schedules. Helped children with English language practice, focusing on conversational skills, reading, and vocabulary development. Managed light household duties, including meal prep, laundry, and tidying children's rooms. Communicated regularly with the host family to ensure alignment on child care expectations, routines, and any issues.
Delivery / Waitstaff at Brown Bottle Restaurant
August 1, 2024 - September 22, 2025Delivered food and beverages promptly and in an organized manner to tables, maintaining a high level of presentation. Interacted with customers, recommended dishes and wine accompaniments, and provided upselling experiences. Trained and mentored new servers, helping them understand restaurant procedures and customer service expectations.
VIP Service Associate at Brown Bottle Restaurant
August 1, 2024 - September 22, 2025Served as the primary point of contact for high-value players, fostering strong relationships to drive engagement, loyalty, and revenue growth. Attended weekly meetings with the VIP team manager, VIP Experience Manager, and Retention Manager to provide feedback and help strategize outreach. Represented the brand with professionalism and discretion, maintaining confidentiality and handling sensitive account information.
Au Pair at American Au Pair in France
June 1, 2025 - September 22, 2025Live-in care for a 3-year-old child in a safe, nurturing, and structured environment. Developed strong relationships with both child and parents, ensuring open communication and mutual trust. Adapted to changing schedules and needs, offering flexibility with tasks and hours as required.
Education
Bachelor of Business Administration at Wartburg College
August 20, 2018 - May 20, 2023Qualifications
Industry Experience
Travel & Hospitality, Retail, Education, Professional Services, Media & Entertainment
Skills
Experience Level
Intermediate
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