I'm a motivated Junior IT Specialist with hands-on experience in IT service management, system operations, and technical support. I have worked with ServiceNOW, networking, and IT asset management, supporting 200+ employees and assisting large-scale office relocations. I'm a strong communicator and eager to contribute to innovative IT environments. I hold a BSc in Business Informatics with a specialization in Financial Informatics from Budapest Business University. As I take the next step in my career, I am looking to join a new team where I can apply my current knowledge while developing expertise aligned with my education. I am actively improving my English toward Cambridge C1 and expanding my skills in data-driven decision making and financial information systems.

Bence Bányai

I'm a motivated Junior IT Specialist with hands-on experience in IT service management, system operations, and technical support. I have worked with ServiceNOW, networking, and IT asset management, supporting 200+ employees and assisting large-scale office relocations. I'm a strong communicator and eager to contribute to innovative IT environments. I hold a BSc in Business Informatics with a specialization in Financial Informatics from Budapest Business University. As I take the next step in my career, I am looking to join a new team where I can apply my current knowledge while developing expertise aligned with my education. I am actively improving my English toward Cambridge C1 and expanding my skills in data-driven decision making and financial information systems.

Available to hire

I’m a motivated Junior IT Specialist with hands-on experience in IT service management, system operations, and technical support. I have worked with ServiceNOW, networking, and IT asset management, supporting 200+ employees and assisting large-scale office relocations. I’m a strong communicator and eager to contribute to innovative IT environments.

I hold a BSc in Business Informatics with a specialization in Financial Informatics from Budapest Business University. As I take the next step in my career, I am looking to join a new team where I can apply my current knowledge while developing expertise aligned with my education. I am actively improving my English toward Cambridge C1 and expanding my skills in data-driven decision making and financial information systems.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
German
Beginner
Hungarian
Fluent

Work Experience

Junior System Operator at E.ON Hungária Zrt.
July 1, 2025 - July 1, 2025
Led a team to set up 1,000+ workspaces in an 8-story office building; configured and patched Ethernet endpoints for conference devices, printers, and employee workstations; supported large-scale office relocation, including IT equipment inventory and deployment; acted as first-line IT support, resolving technical issues and assisting 200+ employees.
IT Service Manager Trainee at E.ON Hungária Zrt.
March 1, 2024 - March 1, 2024
Managed permissions and requests via ServiceNOW (admin, device, software), processing 100+ tickets weekly; supported users in troubleshooting IT issues, improving resolution times; applied Microsoft 365 tools (Excel, Word) to document workflows and track performance.
IT Service Manager Trainee at E.ON Hungária Zrt.
March 1, 2024 - September 24, 2025
Managed permissions and requests via ServiceNOW (admin, device, software), processing 100+ tickets weekly. Supported users in troubleshooting IT issues, improving resolution times. Applied Microsoft 365 tools (Excel, Word) to document workflows and track performance.
Junior System Operator at E.ON Hungária Zrt.
March 1, 2024 - Present
Led a team to set up 1,000+ workspaces in a newly built 8-story office building. Configured and patched Ethernet endpoints for conference devices, printers, and employee workstations. Supported large-scale office relocation, including IT equipment inventory and deployment. Acted as first-line IT support, resolving technical issues and assisting 200+ employees.
IT Service Manager Trainee at E.ON Hungária Zrt.
March 1, 2024 - September 24, 2025
Managed permissions and requests via ServiceNOW (admin, device, software), processing 100+ tickets weekly. Supported users in troubleshooting IT issues, improving resolution times. Applied Microsoft 365 tools (Excel, Word) to document workflows and track performance.
Junior System Operator at E.ON Hungária Zrt.
March 1, 2024 - Present
Led a team to set up 1,000+ workspaces in a newly built 8-story office building. Configured and patched Ethernet endpoints for conference devices, printers, and employee workstations. Supported large-scale office relocation, including IT equipment inventory and deployment. Acted as first-line IT support, resolving technical issues and assisting 200+ employees.

Education

BSc at Budapest Business University
January 1, 2020 - January 1, 2024
High School at Szerb Antal High School
January 1, 2014 - January 1, 2020
BSc in Business Informatics (Specialization: Financial Informatics) at Budapest Business University
January 1, 2020 - January 1, 2024
High School Diploma (English-German course) at Szerb Antal High School
January 1, 2014 - January 1, 2020
BSc, Business Informatics at Budapest Business University
January 1, 2020 - January 1, 2024

Qualifications

CCNA Routing & Switching
January 1, 2022 - September 24, 2025
SAP University Alliances
June 1, 2023 - September 24, 2025
Driver's Licence (B category)
September 1, 2022 - September 24, 2025
Cisco Networking Academy – CCNA Routing & Switching
January 1, 2022 - September 24, 2025
SAP University Alliances Certification
June 1, 2023 - September 24, 2025
Driver's Licence (B category)
September 1, 2022 - September 24, 2025
CCNA Routing & Switching
January 1, 2022 - October 29, 2025
SAP University Alliances
June 1, 2023 - October 29, 2025
Drivers Licence (B category)
September 1, 2022 - October 29, 2025

Industry Experience

Software & Internet, Professional Services, Financial Services, Education, Other, Computers & Electronics, Energy & Utilities