Available to hire
Hello, I am Ioannis P. Korfiatis. I bring over 44 years of experience in IT application development, executive support, and customer service. I excel at providing technical support, managing complex executive operations, and building strong client relationships. I have a proven track record in handling confidential information, training teams, and delivering results in remote and on-site environments, using tools like Zoom, Teams, and Trello.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Work Experience
Virtual Assistant – Sales Specialist (100% Remote) at Assiistant24.gr
August 1, 2025 - PresentManaged cold and warm lead lists to sell products or services. Conducted cold & warm calls to expand customer base. Built and maintained professional trust-based relationships with clients. Identified client needs and presented tailored solutions. Managed customer database and updated records through CRM tools. Monitored sales targets and prepared progress reports. Applied sales strategies and negotiation techniques.
Human Resources Assistant (100% Remote) at Metallodomi Construction Company
June 1, 2025 - PresentProvided remote administrative and HR support to management.
Customer Service Representative (On-site) at Fysiko Aerio & Nova
May 1, 2025 - September 24, 2025Assisted customers with inquiries and service issues.
Customer Service Representative (100% Remote) at Bell Dental Care
March 1, 2025 - September 24, 2025Communicated with patients in the U.S. regarding appointments and inquiries.
Health & Safety Engineer at Paradisis and Partners
December 1, 2024 - September 24, 2025Delivered training sessions and guidance on health & safety compliance.
Programmer & Executive Secretary to IT Director at Alpha Bank
October 1, 2014 - September 24, 2025Developed banking applications using COBOL II, HTML, CSS, DB2, MVS IBM 390 CICS, and DL/1. Managed calendars, travel arrangements, and internal reports. Coordinated communication with internal and external stakeholders.
Senior IT Programmer at Ionian Bank
May 1, 2000 - September 24, 2025Designed and upgraded banking systems. Trained users and supported digital transition.
IT Programmer at Ministry of Presidency
August 1, 1986 - September 24, 2025Developed IT systems for Public Administration. Awarded for outstanding service and contribution.
Assistant Programmer & Mainframe Operator at National Bank of Greece
September 1, 1981 - September 24, 2025Participated in one of the first IT banking applications in Greece.
Virtual Assistant – Sales Specialist (100% Remote) at Assiistant24.gr
August 1, 2025 - PresentManaged cold and warm lead lists to sell products or services. Conducted cold & warm calls to expand customer base. Built and maintained professional, trust-based relationships with clients. Identified client needs and presented tailored solutions. Managed customer database and updated records through CRM tools. Monitored sales targets and prepared progress reports. Applied sales strategies and negotiation techniques.
Human Resources Assistant (100% Remote) at Metallodomi Construction Company
June 1, 2025 - PresentProvided remote administrative and HR support to management.
Customer Service Representative (On-site) at Fysiko Aerio & Nova
May 1, 2025 - September 24, 2025Assisted customers with inquiries and service issues.
Customer Service Representative (100% Remote) at Bell Dental Care
March 1, 2025 - September 24, 2025Communicated with patients in the U.S. regarding appointments and inquiries.
Health & Safety Engineer at Paradisis and Partners
December 1, 2024 - September 24, 2025Delivered training sessions and guidance on health & safety compliance.
Programmer & Executive Secretary to IT Director at Alpha Bank
October 1, 2014 - September 24, 2025Developed banking applications using COBOL II, HTML, CSS, DB2, MVS IBM 390 CICS, DL/1. Managed calendars, travel arrangements, and internal reports. Coordinated communication with internal and external stakeholders.
Senior IT Programmer at Ionian Bank
May 1, 2000 - September 24, 2025Designed and upgraded banking systems. Trained users and supported digital transition.
IT Programmer at Ministry of Presidency
August 1, 1986 - September 24, 2025Developed IT systems for Public Administration. Awarded for outstanding service and contribution.
Assistant Programmer & Mainframe Operator at National Bank of Greece
September 1, 1981 - September 24, 2025Participated in one of the first IT banking applications in Greece.
Virtual Assistant – Sales Specialist at Assiistant24.gr
August 1, 2025 - PresentManaged cold and warm lead lists to sell products or services; conducted cold & warm calls to expand customer base; built and maintained trust-based client relationships; identified client needs and presented tailored solutions; managed customer database and updated records through CRM tools; monitored sales targets and prepared progress reports; applied sales strategies and negotiation techniques.
Human Resources Assistant at Metallodomi Construction Company
June 1, 2025 - PresentProvided remote administrative and HR support to management.
Customer Service Representative (On-site) at Fysiko Aerio & Nova
May 1, 2025 - September 24, 2025Assisted customers with inquiries and service issues.
Customer Service Representative (100% Remote) at Bell Dental Care
March 1, 2025 - September 24, 2025Communicated with patients in the U.S. regarding appointments and inquiries.
Health & Safety Engineer at Paradisis and Partners
December 1, 2024 - September 24, 2025Delivered training sessions and guidance on health & safety compliance.
Programmer & Executive Secretary to IT Director at Alpha Bank
October 1, 2014 - September 24, 2025Developed banking applications using COBOL II, HTML, CSS, DB2, MVS IBM 390 CICS, DL/1; managed calendars, travel arrangements, and internal reports; coordinated communication with internal and external stakeholders.
Senior IT Programmer at Ionian Bank
May 1, 2000 - September 24, 2025Designed and upgraded banking systems; trained users and supported digital transition.
IT Programmer at Ministry of Presidency
August 1, 1986 - September 24, 2025Developed IT systems for Public Administration; awarded for outstanding service and contribution.
Assistant Programmer & Mainframe Operator at National Bank of Greece
September 1, 1981 - September 24, 2025Participated in one of the first IT banking applications in Greece.
Education
B.Sc. in Business Administration (M.I.S.) at Western International University, Athens Campus
January 11, 2030 - January 1, 1992Diploma in Programming at Ministry of Education
January 11, 2030 - January 1, 1977Fundamentals of Programming at Korleko Programming School
January 11, 2030 - January 1, 1976High School Diploma at 6th High School Males of Athens
January 11, 2030 - January 1, 1974B.Sc. in Business Administration (M.I.S.) at Western International University, Athens Campus
January 11, 2030 - January 1, 1992Diploma in Programming at Ministry of Education
January 11, 2030 - January 1, 1977Fundamentals of Programming at Korleko Programming School
January 11, 2030 - January 1, 1976High School Diploma at 6th High School Males of Athens
January 11, 2030 - January 1, 1974B.Sc. in Business Administration (M.I.S.) at Western International University, Athens Campus
January 11, 2030 - January 1, 1992Diploma in Programming at Ministry of Education
January 11, 2030 - January 1, 1977Fundamentals of Programming at Korleko Programming School
January 11, 2030 - January 1, 1976High School Diploma at 6th High School Males of Athens
January 11, 2030 - January 1, 1974Qualifications
Award of Commendation – Ministry of Presidency
January 11, 2030 - September 24, 2025Certified Artificial Intelligence
January 11, 2030 - September 24, 2025Blood Donor Volunteer
January 11, 2030 - September 24, 2025Volunteer at Athens 2004 Olympic Games
January 11, 2030 - September 24, 2025Award of Commendation – Ministry of Presidency
January 11, 2030 - September 24, 2025Award of Commendation – Ministry of Presidency
January 11, 2030 - September 24, 2025Certified Artificial Intelligence
January 11, 2030 - September 24, 2025Blood Donor Volunteer
January 11, 2030 - September 24, 2025Volunteer at Athens 2004 Olympic Games
January 11, 2030 - September 24, 2025Industry Experience
Financial Services, Government, Professional Services, Software & Internet, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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