I'm a Product Support Software Engineer, Full Stack Developer, and Technical Support Engineer with 8+ years of experience in cloud computing, software development, API/SDK troubleshooting, and customer-facing support. I excel at debugging and resolving complex, high-severity issues across distributed systems and cloud platforms. I'm known for delivering customer-centric, scalable, and secure solutions, collaborating with cross-functional teams, and sharing knowledge to accelerate learning and improve processes.

Rishi Suri

I'm a Product Support Software Engineer, Full Stack Developer, and Technical Support Engineer with 8+ years of experience in cloud computing, software development, API/SDK troubleshooting, and customer-facing support. I excel at debugging and resolving complex, high-severity issues across distributed systems and cloud platforms. I'm known for delivering customer-centric, scalable, and secure solutions, collaborating with cross-functional teams, and sharing knowledge to accelerate learning and improve processes.

Available to hire

I’m a Product Support Software Engineer, Full Stack Developer, and Technical Support Engineer with 8+ years of experience in cloud computing, software development, API/SDK troubleshooting, and customer-facing support.

I excel at debugging and resolving complex, high-severity issues across distributed systems and cloud platforms. I’m known for delivering customer-centric, scalable, and secure solutions, collaborating with cross-functional teams, and sharing knowledge to accelerate learning and improve processes.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - September 24, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients, focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues, ensuring SLA compliance. Automated troubleshooting workflows using PowerShell, Python, and Azure CLI, reducing resolution time by 35%. Provided customer-facing technical support and documented clear RCA reports. Engineered monitoring and alerting with Datadog to track health and performance of Azure data pipelines, decreasing MTTD by 30%. Developed Node.js scripts to automate validation of complex data integrations and API endpoints, reducing manual verification by 50%. Implemented dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify bottlenecks. Coordinated across product, engineering, and vendor teams to reduce escalations by 40% and improve CSAT. Authored runbooks, onboarding guides, and knowledge articles to accelerate team ramp-up by 60%.
Full Stack Software Developer at Imagine Communications (Aerotek)
August 1, 2023 - September 24, 2025
Developed and maintained broadcast management software used by ESPN, integrating microservices, C#.NET, Angular, and SQL Server. Designed and deployed stateless REST APIs with ASP.NET Core for modularity and independent scaling. Built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory. Implemented unit and integration tests (NUnit, xUnit, Jest), reducing regressions by 50%. Led development of a React-based component library for a consistent UX. Architected high-performance Node.js backend for real-time status updates and event processing, supporting thousands of concurrent users. Debugged with Splunk & ELK Stack to reduce downtime. Enhanced front-end with AG-Grid, Angular, and Vue.js, boosting operator efficiency by 30%. Authored best-practice coding standards and onboarding docs, improving productivity and reducing onboarding time by 70%.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - September 24, 2025
Led a 5+ member team building a cloud-native IoT analytics platform with GCP (BigQuery, Cloud Dataflow, Cloud Composer). Created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing large-scale IoT telemetry data. Automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics. Integrated vendor APIs and facilitated partner onboarding with technical documentation and support. Improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - September 24, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability, maintainability, and threat resilience. Implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations. Leveraged Datadog to create custom metrics and dashboards for the IoT analytics platform. Built scalable data ingestion RESTful APIs using Node.js to process telemetry from millions of devices. Used Wireshark, TCPDump, and custom C++ packet crafting for protocol analysis. Led Agile sprints for 10–12 developers and engineered secure databases using SQL Server with optimized stored procedures.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - September 24, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards. Developed speech recognition tools using IBM Watson APIs and Node.js. Built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning platforms. Delivered StoreGrail web application using PHP, WordPress, jQuery, ensuring robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - September 24, 2025
Investigated and resolved L2/L3 critical cloud incidents involving Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; documented RCA reports; automated troubleshooting workflows with PowerShell, Python, and Azure CLI; implemented Datadog monitoring; reduced incident resolution time and MTTR.
Full Stack Software Developer at Imagine Communications (Aerotek - Vendor)
August 1, 2023 - September 24, 2025
Developed and maintained broadcast management software using C#.NET, Angular, and SQL Server; built stateless REST APIs with ASP.NET Core; implemented CI/CD pipelines; introduced a React-based component library; improved performance and reliability.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - September 24, 2025
Led cloud IoT analytics platform on GCP; built ETL pipelines and REST APIs; automated dashboards with Grafana and Kibana; integrated partner APIs and improved data pipeline efficiency by 40%.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - September 24, 2025
Designed enterprise security applications with emphasis on scalability; implemented penetration testing tools for controlled DDoS and ransomware simulations; built scalable data ingestion REST APIs; led Agile sprints for 10–12 developers; engineered secure databases using SQL Server.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - September 24, 2025
Spearheaded LMS development with WebRTC for live collaboration and Fabric.js for interactive whiteboards; built speech recognition tools via IBM Watson APIs; delivered StoreGrail web application using PHP/WordPress; contributed to front-end with jQuery.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - September 24, 2025
Investigated and resolved L2/L3 critical cloud incidents focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; automated troubleshooting workflows using PowerShell, Python, and Azure CLI; delivered customer-facing RCA reports; implemented monitoring dashboards with Grafana, Azure Monitor, and Application Insights; coordinated across product, engineering, and vendor teams to reduce escalations; authored runbooks and onboarding guides to accelerate team ramp-up.
Full Stack Software Developer at Imagine Communications (via Aerotek)
August 1, 2023 - September 24, 2025
Developed and maintained broadcast management software using C#, .NET Core, Angular, and SQL Server; designed stateless REST APIs with ASP.NET Core; built CI/CD pipelines with Jenkins, GitHub Actions, and Artifactory; implemented unit/integration tests; performed advanced debugging with Splunk & ELK; enhanced frontend with AG-Grid, Angular, and Vue.js; authored coding standards and onboarding docs.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - September 24, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform on Google Cloud Platform (BigQuery, Dataflow, Cloud Composer); created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing IoT telemetry data; automated reporting/dashboards with Grafana and Kibana; integrated vendor APIs and supported partner onboarding; improved data pipeline efficiency by 40% via query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - September 24, 2025
Designed and developed enterprise-grade security applications; implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations; utilized Wireshark, TCPDump, and custom C++ packet crafting; led Agile sprints for 10–12 developers; engineered secure SQL Server databases and optimized stored procedures.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - September 24, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards; built speech recognition tools with IBM Watson APIs and Node.js; developed XML-based QTI assessments and JSON-driven scalable questionnaires; delivered StoreGrail web application with PHP, WordPress, jQuery; produced robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - September 24, 2025
Investigated and resolved L2/L3 cloud incidents focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; automated troubleshooting workflows using PowerShell, Python, and Azure CLI; provided customer-facing technical support and delivered clear RCA reports; implemented monitoring dashboards to proactively identify bottlenecks; coordinated across product, engineering, and vendor teams; authored runbooks and onboarding guides.
Full Stack Software Developer at Imagine Communications (Vendor for Aerotek)
August 1, 2023 - September 24, 2025
Developed and maintained broadcast management software used by ESPN; integrated microservices with C#.NET, Angular, and SQL Server; designed stateless REST APIs with ASP.NET Core; built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory; implemented unit/integration tests; advanced debugging with Splunk & ELK Stack; enhanced front-end with AG-Grid, Angular, and Vue.js.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - September 24, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform with GCP (BigQuery, Dataflow, Cloud Composer); created ETL pipelines and RESTful APIs; automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics; integrated vendor APIs and supported partner onboarding; improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - September 24, 2025
Designed and developed enterprise-grade security applications with a focus on scalability and threat resilience; implemented penetration testing tools for simulated DDoS, ransomware, and keylogger scenarios; utilized Wireshark, TCPDump, and custom C++ packet crafting for protocol analysis; led Agile sprints for 10–12 developers; engineered secure databases using SQL Server and optimized stored procedures.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - September 24, 2025
Spearheaded the development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards; developed speech recognition tools using IBM Watson APIs and Node.js; built XML-based QTI assessment modules and JSON-driven scalable questionnaires; delivered StoreGrail web application using PHP, WordPress, jQuery, with robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems
June 30, 2025 - October 10, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients, focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI; provided customer-facing technical support and delivered clear RCA reports; implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify performance bottlenecks; coordinated across product, engineering, and vendor teams to reduce escalations and improve CSAT; authored runbooks and knowledge articles to accelerate team ramp-up.
Full Stack Software Developer at Aerotek (Vendor for Imagine Communications)
August 31, 2023 - October 10, 2025
Developed and maintained broadcast management software, integrating microservices with C#.NET, Angular, and SQL Server; designed stateless REST APIs with ASP.NET Core; built CI/CD pipelines (Jenkins, GitHub Actions, Artifactory) ensuring secure deployments; implemented unit and integration tests, reducing defects; enhanced front-end with AG-Grid, Angular, and Vue.js to improve operator efficiency; authored onboarding guides and best-practice documentation.
Full Stack Software Developer at Sigfox Canada
August 31, 2021 - October 10, 2025
Led development of a cloud-native IoT analytics platform on GCP (BigQuery, Dataflow, Cloud Composer); created ETL pipelines and RESTful APIs for ingesting and visualizing large-scale telemetry data; automated reporting and dashboards with Grafana and Kibana; integrated vendor APIs and facilitated partner onboarding with technical documentation; improved data pipeline efficiency through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 31, 2018 - October 10, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability and threat resilience; implemented penetration testing tools for DDoS, ransomware, and keylogger simulations; performed protocol analysis using Wireshark and TCPDump; led Agile sprints for 10–12 developers; engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 31, 2017 - October 10, 2025
Spearheaded LMS development with WebRTC for live collaboration and Fabric.js for interactive whiteboards; developed speech recognition tooling using IBM Watson APIs and Node.js; built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning; delivered StoreGrail web application using PHP, WordPress, jQuery with comprehensive client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - October 10, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients, focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues, ensuring SLA compliance. Automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI, reducing resolution time by 35%. Provided customer-facing technical support, documenting and delivering clear RCA reports to stakeholders and vendor teams. Implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify performance bottlenecks. Coordinated across product, engineering, and vendor teams to reduce escalations by 40% and improve CSAT scores. Authored runbooks and onboarding guides to accelerate team ramp-up.
Full Stack Software Developer at Imagine Communications
August 1, 2023 - October 10, 2025
Developed and maintained broadcast management software used by ESPN, integrating microservices, C#.NET, Angular, and SQL Server. Designed and deployed stateless REST APIs with ASP.NET Core, improving modularity and enabling independent scaling of services. Built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory, ensuring secure and reliable production deployments. Implemented unit and integration tests (NUnit, xUnit, Jest), reducing regression defects by 50%. Applied advanced debugging with Splunk & ELK Stack, reducing downtime and accelerating RCA. Enhanced front-end with AG-Grid, Angular, and Vue.js, improving operator efficiency by 30%. Authored best practice coding standards and onboarding documentation, improving developer productivity and reducing onboarding time by 70%.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - October 10, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform with GCP (BigQuery, Cloud Dataflow, Cloud Composer). Created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing large-scale IoT telemetry data. Automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics, providing actionable insights to stakeholders. Integrated vendor APIs and facilitated seamless partner onboarding with technical documentation and support. Improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - October 10, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability, maintainability, and threat resilience. Implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations, enhancing security posture for client systems. Utilized Wireshark, TCPDump, and custom C++ packet crafting for advanced protocol analysis. Led Agile sprints for 10–12 developers, ensuring timely delivery of product upgrades. Engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - October 10, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards. Developed speech recognition & pronunciation tools using IBM Watson APIs and Node.js. Built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning platforms. Delivered StoreGrail web application using PHP, WordPress, jQuery, and ensured robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems
June 1, 2025 - October 10, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI; provided customer-facing technical support and documented RCA reports for stakeholders and vendor teams. Implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify performance bottlenecks. Coordinated across product, engineering, and vendor teams to reduce escalations by 40% and improve CSAT. Authored runbooks, onboarding guides, and knowledge articles to accelerate team ramp-up by 60%.
Full Stack Software Developer at Aerotek
August 1, 2023 - October 10, 2025
Developed and maintained broadcast management software used by ESPN, integrating microservices, C#.NET, Angular, and SQL Server. Designed and deployed stateless REST APIs with ASP.NET Core, improving modularity and enabling independent scaling of services. Built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory, ensuring secure and reliable production deployments. Implemented unit and integration tests (NUnit, xUnit, Jest), reducing regression defects by 50%. Applied advanced debugging with Splunk & ELK Stack, reducing downtime and accelerating RCA. Enhanced front-end with AG-Grid, Angular, and Vue.js, improving operator efficiency by 30%. Authored best practice coding standards and onboarding documentation, improving developer productivity and reducing onboarding time by 70%.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - October 10, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform with GCP (BigQuery, Cloud Dataflow, Cloud Composer). Created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing large-scale IoT telemetry data. Automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics, providing actionable insights to stakeholders. Integrated vendor APIs and facilitated seamless partner onboarding with technical documentation and support. Improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - October 10, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability, maintainability, and threat resilience. Implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations, enhancing security posture for client systems. Utilized Wireshark, TCPDump, and custom C++ packet crafting for advanced protocol analysis. Led Agile sprints for 10-12 developers, ensuring timely delivery of product upgrades. Engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - October 10, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards. Developed speech recognition & pronunciation tools using IBM Watson APIs and Node.js. Built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning platforms. Delivered StoreGrail web application using PHP, WordPress, jQuery, and ensured robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - October 10, 2025
Investigated and resolved L2/L3 critical cloud incidents focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues; automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI; developed and maintained TypeScript-based Azure Functions; provided customer-facing RCA reports; implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights); coordinated with product, engineering, and vendor teams to reduce escalations and improve CSAT; authored runbooks and onboarding guides to accelerate team ramp-up.
Full Stack Software Developer at Aerotek (Vendor for Imagine Communications)
August 1, 2023 - October 10, 2025
Developed and maintained broadcast management software using C#.NET, Angular, and SQL Server; designed stateless REST APIs with ASP.NET Core; built CI/CD pipelines with Jenkins, GitHub Actions, and Artifactory; migrated key front-end components to TypeScript; applied advanced debugging with Splunk & ELK Stack; enhanced front-end with AG-Grid, Angular, and Vue.js; authored best-practice coding standards and onboarding documentation.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - October 10, 2025
Led a cloud-native IoT analytics platform using GCP (BigQuery, Dataflow, Cloud Composer); created ETL pipelines and RESTful APIs for ingesting and visualizing large-scale telemetry data; developed backend services in Kotlin for high-throughput processing; automated reporting and dashboards with Grafana and Kibana; integrated vendor APIs and facilitated partner onboarding with technical documentation; improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - October 10, 2025
Designed and developed enterprise-grade security applications focusing on scalability and threat resilience; implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations; utilized Wireshark, TCPDump, and custom C++ packet crafting for advanced protocol analysis; led Agile sprints for 10–12 developers; engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - October 10, 2025
Led the development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards; developed speech recognition and pronunciation tools using IBM Watson APIs and Node.js; built XML-based QTI assessment modules and JSON-driven scalable questionnaires; delivered StoreGrail web application using PHP, WordPress, and jQuery with robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems
June 1, 2025 - October 10, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients, focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues, ensuring SLA compliance. Automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI, reducing resolution time by 35%. Developed and maintained TypeScript-based Azure Functions to extend cloud automation and data processing capabilities. Provided customer-facing technical support, documenting and delivering clear RCA reports to stakeholders and vendor teams. Implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify performance bottlenecks. Coordinated across product, engineering, and vendor teams to reduce escalations by 40% and improve CSAT scores. Authored runbooks, onboarding guides, and knowledge articles to accelerate team ramp-up by 60%.
Full Stack Software Developer at Imagine Communications (Aerotek Vendor)
August 1, 2023 - October 10, 2025
Developed and maintained broadcast management software used by clients like ESPN, integrating microservices, C#.NET, Angular, and SQL Server. Designed and deployed stateless REST APIs with ASP.NET Core, improving modularity and enabling independent scaling of services. Built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory, ensuring secure and reliable production deployments. Migrated key front-end components to TypeScript, enhancing code quality, maintainability, and developer onboarding. Applied advanced debugging with Splunk & ELK Stack, reducing downtime and accelerating RCA. Enhanced front-end with AG-Grid, Angular, and Vue.js, improving operator efficiency by 30%. Authored best practice coding standards and onboarding documentation, improving developer productivity and reducing onboarding time by 70%.
Full Stack Software Developer at Sigfox Canada
August 1, 2021 - October 10, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform with GCP (BigQuery, Cloud Dataflow, Cloud Composer). Created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing large-scale IoT telemetry data. Developed backend services using Kotlin for high-throughput data processing, improving system resilience and performance. Automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics, providing actionable insights to stakeholders. Integrated vendor APIs and facilitated seamless partner onboarding with technical documentation and support. Improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - October 10, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability, maintainability, and threat resilience. Implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations, enhancing security posture for client systems. Utilized Wireshark, TCPDump, and custom C++ packet crafting for advanced protocol analysis. Led Agile sprints for 10–12 developers, ensuring timely delivery of product upgrades. Engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - October 10, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards. Developed speech recognition & pronunciation tools using IBM Watson APIs and Node.js. Built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning platforms. Delivered StoreGrail web application using PHP, WordPress, jQuery, and ensured robust client documentation and training.
Data Integration Engineer (Azure Cloud Services) at TEKsystems (Vendor for Microsoft)
June 1, 2025 - October 20, 2025
Investigated and resolved L2/L3 critical cloud incidents for enterprise clients, focusing on Azure Data Factory, Synapse Analytics, Logic Apps, and API/SDK issues, ensuring SLA compliance. Automated repetitive troubleshooting workflows using PowerShell, Python, and Azure CLI, reducing resolution time by 35%. Provided customer-facing technical support with clear RCA reports. Implemented monitoring dashboards (Grafana, Azure Monitor, Application Insights) to proactively identify performance bottlenecks. Coordinated across product, engineering, and vendor teams to reduce escalations by 40% and improve CSAT scores. Authored runbooks and onboarding guides to accelerate team ramp-up by 60%.
Full Stack Software Developer at Imagine Communications (via Aerotek)
August 1, 2023 - October 20, 2025
Developed and maintained broadcast management software used by clients like ESPN, integrating microservices, C#.NET, Angular, and SQL Server. Designed and deployed stateless REST APIs with ASP.NET Core, improving modularity and enabling independent scaling of services. Built CI/CD pipelines using Jenkins, GitHub Actions, and Artifactory, ensuring secure production deployments. Implemented unit and integration tests (NUnit, xUnit, Jest), reducing regression defects by 50%. Applied advanced debugging with Splunk & ELK Stack, reducing downtime and accelerating RCA. Enhanced front-end with AG-Grid, Angular, and Vue.js, improving operator efficiency by 30%.
Full Stack Software Developer at Sigfox Canada (Remote)
August 1, 2021 - October 20, 2025
Led a 5+ member team in building a cloud-native IoT analytics platform with GCP (BigQuery, Cloud Dataflow, Cloud Composer). Created ETL pipelines and RESTful APIs for ingesting, transforming, and visualizing large-scale IoT telemetry data. Automated reporting and visualization dashboards using Grafana, Kibana, and AI-driven analytics, providing actionable insights to stakeholders. Integrated vendor APIs and facilitated seamless partner onboarding with technical documentation and support. Improved data pipeline efficiency by 40% through query optimization and parallel processing.
Full Stack Software Developer at ACSG Corp. Pvt. Ltd.
August 1, 2018 - October 20, 2025
Designed and developed enterprise-grade security applications with emphasis on scalability, maintainability, and threat resilience. Implemented penetration testing tools for controlled DDoS, ransomware, and keylogger simulations, enhancing security posture for client systems. Utilized Wireshark, TCPDump, and custom C++ packet crafting for advanced protocol analysis. Led Agile sprints for 10–12 developers, ensuring timely delivery of product upgrades. Engineered secure databases using SQL Server and optimized stored procedures for faster query performance.
Full Stack Software Developer at Q2A Media Services Pvt. Ltd.
August 1, 2017 - October 20, 2025
Spearheaded development of a Learning Management System (LMS) with WebRTC for live collaboration and Fabric.js for interactive whiteboards. Developed speech recognition & pronunciation tools using IBM Watson APIs and Node.js. Built XML-based QTI assessment modules and JSON-driven scalable questionnaires for e-learning platforms. Delivered StoreGrail web application using PHP, WordPress, jQuery, and ensured robust client documentation and training.

Education

Post-Graduation (Honours) at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours) in Information Technology Solutions at Humber College
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University
January 1, 2013 - January 1, 2017
Post-Graduation (Honours) in Information Technology Solutions at Humber College
January 1, 2018 - January 1, 2020
B.Tech in Computer Science at Guru Gobind Singh Indraprastha University
January 1, 2013 - January 1, 2017
Post-Graduation (Honours), Information Technology Solutions at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours), Information Technology Solutions at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours), Information Technology Solutions at Humber College
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University
January 1, 2013 - January 1, 2017
Post-Graduation (Honours) at Information Technology Solutions – Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours), Information Technology Solutions at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours) in Information Technology Solutions at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017
Post-Graduation (Honours) at Humber College, Canada
January 1, 2018 - January 1, 2020
B.Tech, Computer Science at Guru Gobind Singh Indraprastha University, India
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Computers & Electronics, Professional Services, Telecommunications, Education, Other